I’m so pleased with the quality and speed of service that I would definitely use Aquarelle again for their genuine and outstanding professionalism. My friends are so thrilled with the Bonsai olive t... See more
Company replied
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I’m so pleased with the quality and speed of service that I would definitely use Aquarelle again for their genuine and outstanding professionalism. My friends are so thrilled with the Bonsai olive t... See more
Company replied
The whole ordering process was very pleasant and I think, because its my first order, that the company are a very good company. I can just tell from the website and what considerate wording is used.... See more
Company replied
I have used Aquarelle four times, each time for flower deliveries in Spain. The first three were for friends in Seville and everyone was happy with the flowers, the last was for a recently bereaved... See more
Company replied
Excellent, easy to order, on line flowers from UK for delivery near Paris. Great tracking service to ensure flowers were delivered within the timescale. Recipient very pleased with them. Highly recomm... See more
Company replied
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You sent my wife withered and rotted flowers, this inspite of being a regular customer of yours for years.

Reply from Aquarelle.com
Amazing service. It was the first time ever that I, from England, had ordered flowers to be delivered in France. It was easy to do, remarkably good value and the flowers arrived even before the time promised. I think it took under 24 hours from the point of ordering to delivery. Good to see a photo of the flowers before they were delivered too.

Reply from Aquarelle.com
I live in UK and my Daughter lives in South of France, I have used Aquarelle for a few years now as site can be translated to English and I'm able to order and send my Daughter bouquets on special occasions.
The bouquets are absolutely beautifully put together!

Reply from Aquarelle.com
My girlfriend was absolutely blown away by the bouquet arrangement and the service, and the flowers themselves were top-notch. Thank you so much for a wonderful experience.

Reply from Aquarelle.com
I placed an order for flower delivery that was supposed to arrive on Wednesday. Several days later, the flowers still had not been delivered, and I received almost no proactive communication from the company. I had to constantly chase updates myself.
What makes this even worse is that Aquarelle kept telling me my order was being treated as a “priority” and that I would receive updates, but none of that actually happened. For a flower delivery company, fast delivery is one of the most basic promises because flowers are perishable products. Delaying them for days completely defeats the purpose of the service.
I was a regular customer before this incident, but after this experience I will never order from them again.
I requested a full refund because I no longer wanted flowers arriving days late and likely no longer fresh. Even now, I still have not received my refund or a proper resolution.
Highly unprofessional customer service, poor communication, and a complete failure to deliver on their core service. I would strongly recommend avoiding this company.

Reply from Aquarelle.com
I've used aquarelle many times. Always satisfied, beautiful flowers and always delivered on time.

Reply from Aquarelle.com
You had what I wanted at a reasonable price and made it easy to navigate the buying process.

Reply from Aquarelle.com
I didn't have very long to do this but the site made the experience relatively easy. Thank you.

Reply from Aquarelle.com
The flowers are beautiful; the safely delivery method was top notch: best i ever encountered

Reply from Aquarelle.com
I have used Aquarelle a few times and I am based in the UK. Quick, reliable and efficient service.

Reply from Aquarelle.com
Did not deliver the bouquet I had ordered. No information about why. Big disappointment since it was supposed to be a birthday surprise…

Reply from Aquarelle.com
“I had a great experience with Aquarelle. My order arrived right on time, and everything was exactly as expected—beautiful and well-prepared. The quality was excellent, and the service was very reliable. I’m really satisfied and would definitely order again. Highly recommended!”

Reply from Aquarelle.com
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