Ordered a 4x5m, 0.75mm thick EPDM pond liner with underlay. They arrived within the specified delivery time but on separate days (FedEx delivery/ tracking is terrible) The liner seems good quality but... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered a 4x5m, 0.75mm thick EPDM pond liner with underlay. They arrived within the specified delivery time but on separate days (FedEx delivery/ tracking is terrible) The liner seems good quality but... See more
Company replied
The products are exactly as advertised with the expertise needed to ensure the install. Customer service was the stand out for us when we made an error. We were truly looked after with customer servi... See more
Good quality liner that arrived on time. I have now filled my pond with water and the liner is fine. Time will tell regarding its longevity but so far all is good. If you are purchasing this type lin... See more
AquaLiners supply the thickest fleece and pond liners available and at a reasonable price. Bought 275mg of fleece to underlay and overlay the 1 mm liner to make a 6ft x 8ft with a 2ft well wildlife... See more
Pond liners, Pond pumps, filters, clarifiers and much more are all readily available from AquaLiners Direct. We are the leading pond liner fabricators throughout the UK. Firestone, SealEco and other top pond liner brands at affordable prices. Order online today or phone our sales team on ☎ 01225 632 444 to discuss ...
Monks Park, Monks Lane, SN13 9PH, Corsham, Wiltshire, United Kingdom
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There saying the item was delivered but it wasn't so I lost out on £280
Helpful with information and easy to order. Set delivery date to coincide with return from holiday and delivered on day required. Product was good quality and perfect sizes.

Reply from AquaLiners Direct
Although the price and delivery were fine the liner was not sufficiently wrapped. Some of the liner was exposed during transit.

Reply from AquaLiners Direct
Good service as landscaper have used for at least 5 years

Reply from AquaLiners Direct
Easy to order good price great liner and delivered direct to site on time with a helpful driver
All round brilliant

Reply from AquaLiners Direct
Arrived quickly and well packaged. Liner fitted and makes a great pond for my ducks. Would recommend

Reply from AquaLiners Direct
The order was dealt with quickly and delivery was very efficient.

Reply from AquaLiners Direct
Felt liner for under new pond, good product which had a quick delivery. Very pleased with product and service.

Reply from AquaLiners Direct
Ordered a 4x5m, 0.75mm thick EPDM pond liner with underlay. They arrived within the specified delivery time but on separate days (FedEx delivery/ tracking is terrible) The liner seems good quality but it arrived with a patched up hole at its centre. Not great but it's not leaking at the moment. Have emailed the company but no response.

Reply from AquaLiners Direct
I was able to order from a relatively local supplier at a good price and with reasonably quick delivery of the correct goods.

Reply from AquaLiners Direct
The liner seems very tough and flexible, easier to fit than PVC. It arrived promptly and was cheaper than many other suppliers.

Reply from AquaLiners Direct
I had excellent phone contact to advise me on the product availability and instructions for pick up on short notice.
When I came the factory the order had not been processed, and I had to wait for it to be prepared and for paper work, which was surprising.
However I should say everybody was nice and helpful, it just took much more time than I anticipated. I strongly recommend the company and the products.

Reply from AquaLiners Direct
Order received eventually after prompting. Communication could be better.

Reply from AquaLiners Direct
This is a good quality liner for the price. Ordering was easy and I have no problem with the company, although the delivery company they used (FedEx) were unreliable and moved the delivery back 3 times without any real explanation or apology, causing much inconvenience.

Reply from AquaLiners Direct
Clear product details on website, and prompt advise regarding its application.

Reply from AquaLiners Direct
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.