After having a local appliance repair business come out to fix my refrigerator, it was still not restarting once freezing stopped. I decided to troubleshoot the issue. I found what I thought was the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Finding the parts I needed for my Maytag dryer was easy. The site is well organized. This is my 4th order and I'm sure it will not be my last. I called once for technical assistance and found the tec... See more
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I was searching for a part for my dishwasher when i found this site that answered another customers exact question as mine. I entered the part number they suggested and received a picture of the part... See more
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I am so happy with this company; I am a returning customer. Their part is compatible with our Kenmore Dryer, and I know this because it is the second time this part has failed. Something is happenin... See more
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Company details
- Appliance Parts Supplier
- Appliance Store
- Electronics Store
- Home Improvement Store
- Wholesaler Household Appliances
Written by the company
Since 1999, AppliancePartsPros has been on a mission to empower homeowners and repair professionals with fast, reliable access to genuine appliance parts and expert guidance. What began as a small parts catalog has grown into one of the nation’s leading online destinations for over two million repair components, covering every major brand and model you can imagine. We believe that fixing your own washer, dryer, fridge or oven shouldn’t require a PhD in appliance repair - just the right part, clear instructions and a helpful partner at your side. Our website is built to save you time and money. Detailed exploded diagrams and intuitive part lookup tools guide you straight to the component you need, while high‑resolution images and compatibility checks ensure you order with total confidence. If you ever hit a snag, our US‑based customer service team is standing by - on live chat, email and phone - to walk you through installation tips, troubleshooting steps and warranty questions. No outsourced scripts, no runaround, just real people who know your machine inside and out. Speed matters when your appliances let you down. That’s why we offer same-day processing on most orders and with our network of shipping partners, we deliver quickly to every corner of the country. Our hassle‑free returns policy means if something isn’t quite right, you can send it back without extra fees or hidden restocking charges. We price our parts competitively and never surprise you with last‑minute fees. Hundreds of thousands of customers have trusted AppliancePartsPros to keep their homes running smoothly. From first‑time DIYers to seasoned repair techs, our commitment to quality, transparency and real‑time support has earned top ratings across Trustpilot, Google and industry forums. Join our community - read our reviews, share your success story and discover why AppliancePartsPros is the first choice for anyone serious about fixing it right the first time.
Contact info
1807 Westland Dr SW, 37311, Cleveland, United States
- 1-877-477-7278
- appreviews@appliancepartspros.com
- www.appliancepartspros.com
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 30% of negative reviews
Typically replies within 1 month
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Very informative
Very informative, accurate and prompt
Excellent service
17 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad you found our information accurate and our service prompt. Providing a reliable and helpful experience is always our goal. Thank you for choosing AppliancePartsPros.com!
I LOVE THE PARTS DIAGRAM AND THE EASE…
I LOVE THE PARTS DIAGRAM AND THE EASE OF ORDERING THE PART I NEED. I LIKE USING PAYPAL TOO.
17 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re thrilled that our parts diagrams made it easy to identify and order exactly what you needed. It’s also great to hear that the PayPal payment option made checkout more convenient. Thank you for choosing AppliancePartsPros.com for your appliance repair needs!
Quick and easy to place an order
Quick and easy to place an order.
I have not received the order yet but once I do I will follow up with this review;
17 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad placing your order was quick and easy. We hope your parts arrive promptly and meet your expectations, and we look forward to your updated review. Thank you for choosing AppliancePartsPros.com!
Great selection of parts
Great selection of parts. Faster delivery than anyone else. OEM parts too.
14 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re happy you found the selection of OEM parts you needed and received your order quickly. Providing dependable parts with fast delivery is always our goal. Thank you for choosing AppliancePartsPros.com for your repair!
An Incorrect Part Was Sent And Now I Must Pay Extra
The lid lock broke on my washer. On Thursday I looked up the AppliancePartsPros website and searched the listings for the replacement part. I found it and placed an order. The order came yesterday and I took the washing machine apart, only to find they sent me the wrong part. I called this morning and only managed to chat. I filled out the "Incorrect Part Received " form. I took pictures like they asked me to on the form, and e-mailed them to the company. The chat operator said they would send out a new, correct part on Monday, coming. A half hour later I get an e-mail saying I had to purchase the replacement part in a new order, and would need to return the incorrect part for them to inspect, and then they might offer a refund.
ONE: I did not order an incorrect part. I ordered what their website said was the correct part.
TWO: I paid for the Incorrect part, plus shipping.
THREE: Now I need to pay for shipping back the Incorrect Part, plus pay for shipping a replacement part. The term for this policy is GOUGING.
This is highly unfair and questionable, besides. Who is making money here by sending incorrect parts?
Two Stars is generous.
12 June 2026
Unprompted review
Customer Support is always helpful
Their customer support is always helpful and timely in answering the phone when I have a question before ordering a part to make sure it is the right one. They have fast shipping and a great return policy!
12 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad our customer support team has been consistently helpful and timely in answering your questions. It’s wonderful to know you also appreciate our fast shipping and return policy. Thank you for continuing to choose AppliancePartsPros.com for your appliance repair needs!
Finally found a company who stocks…
Finally found a company who stocks parts for my side by side refrigerator and freezer. Very quick to fill and deliver order. Was getting very frustrated trying to find a company who offers parts. Already have placed a second order for additional parts.
10 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re delighted that you found the refrigerator and freezer parts you needed after such a frustrating search. It’s wonderful to hear your order was filled and delivered quickly, and we truly appreciate your repeat business. Thank you for choosing AppliancePartsPros.com for your appliance parts needs.
This site was so easy to use and find…
This site was so easy to use and find answers to questions. Price is reasonable and explanations accurate.
9 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re pleased to hear our website made it easy to find the answers and information you needed. It’s also great to know you found our pricing reasonable and product explanations accurate. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
4 and 1 to go
Site is easy to navigate and the product photos help to ensure one is ordering the correct part. Likewise, ordering and paying went very smoothly. In this case, I used PayPal mostly because I haven't used Appliance Parts Pros all that often. The last and most important step, that is, "delivery" has yet to take place. If it is timely and accurate, they will receive that 5th star.
9 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad our easy-to-navigate website and detailed product photos helped you order with confidence, and that checkout through PayPal went smoothly. We understand that timely, accurate delivery is an important part of earning that final star. Thank you for choosing AppliancePartsPros.com, and we hope your order arrives promptly and exactly as expected.
The website is easy to use
The website is easy to use, and the company ships out orders in a timely manner.
8 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad our website makes ordering easy and that your parts ship promptly. Providing a smooth and dependable experience is always our goal. Thank you for trusting AppliancePartsPros.com with your appliance repair needs.
My GOTO guys for parts.
I always use these guys for appliance parts. It is easy to find the part that I need. Easy checkout.
7 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re honored to be your go-to source for appliance parts! It’s great to hear that finding the right part and completing your purchase are always easy. Thank you for continuing to choose AppliancePartsPros.com for your repair needs.
Reply from AppliancePartsPros.com
We’re glad our website made it easy to find what you needed and that you were pleased with the price. We work hard to provide a convenient shopping experience and competitive value. Thank you for choosing AppliancePartsPros.com!
Website was clunky…had to enter my info…
Website was clunky…had to enter my info twice when I needed to edit the cart. How the cart got to 2 parts when all I need is one part is beyond me. Quite frustrating.
7 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re sorry the checkout process was frustrating and required you to enter your information twice. We also apologize that the cart unexpectedly showed two parts, and we appreciate you bringing these website issues to our attention. Your feedback will be shared with our team as we work to improve the shopping experience. Thank you for choosing AppliancePartsPros.com.
Very easy to find what I needed!!
7 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad our website made it easy to find exactly what you needed! Thank you for choosing AppliancePartsPros.com, and we look forward to helping with your future appliance repairs.
Now that I'm retired I have more time to repair !
I ordered refrigerator, dishwasher and washer parts before I retired. I always orderd from Appliance Parts Pro. Of course I only fixed things when I had time because I had a full time and 2 part time jobs. Now that I am officially retired I decided to open an account. I'm going to be doing more appliance repairs for my kids and my home now that I have more time on my hands. I have always had great experience with orders from Appliance Parts Pros. Thanks guys !
6 June 2026
Unprompted review
Reply from AppliancePartsPros.com
Congratulations on your retirement! We’re honored to have been your trusted source for refrigerator, dishwasher, and washer parts over the years. We’re delighted you’ve consistently had great experiences and look forward to helping with many more repairs for you and your family. Thank you for continuing to choose AppliancePartsPros.com!
Easy order Dishwasher repair parts
Parts were very easy to find and order. Site is well organized! Delivery is quick maximizing customer service!
6 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad our organized website made it easy to find and order the dishwasher parts you needed. Quick delivery is especially important when an appliance needs repair, so we’re pleased everything went smoothly. Thank you for choosing AppliancePartsPros.com for your repair needs!
Found parts for my fridge that even…
Found parts for my fridge that even Sears didnt have anymore. Very easy to find what i needed.
6 June 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad we had the refrigerator parts you needed when Sears no longer carried them. It’s great to hear our website made finding the right items easy. Thank you for trusting AppliancePartsPros.com with your repair!
Easy to Understand
I love the fact that I can put in the part number and see the full diagram of my appliance and make absolutly sure that I am in fact getting the right part. Easy to navigate the website. I will be returning in the future when I need parts again.
4 June 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for your wonderful feedback! We’re glad our appliance diagrams and part-number search made it easy to verify the correct part and navigate our website. We look forward to helping with your future repairs. Thank you for choosing AppliancePartsPros.com!
Easy to navigate and use site
Easy to navigate and use site. Has the part instock.
4 June 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for your feedback! We’re glad our website was easy to navigate and that we had the part you needed in stock. We appreciate you choosing AppliancePartsPros.com for your repair needs!
Great on line web page to find my part…
Great on line web page to find my part but outer web pages couldn't find
4 June 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for your feedback! We’re glad our website made it easy to find the part you needed when other sites could not. We appreciate you choosing AppliancePartsPros.com and look forward to helping with your future repairs!
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