After having a local appliance repair business come out to fix my refrigerator, it was still not restarting once freezing stopped. I decided to troubleshoot the issue. I found what I thought was the... See more
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Review summary
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Reviews shaping this summary
Finding the parts I needed for my Maytag dryer was easy. The site is well organized. This is my 4th order and I'm sure it will not be my last. I called once for technical assistance and found the tec... See more
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I was searching for a part for my dishwasher when i found this site that answered another customers exact question as mine. I entered the part number they suggested and received a picture of the part... See more
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I am so happy with this company; I am a returning customer. Their part is compatible with our Kenmore Dryer, and I know this because it is the second time this part has failed. Something is happenin... See more
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Company details
- Appliance Parts Supplier
- Appliance Store
- Electronics Store
- Home Improvement Store
- Wholesaler Household Appliances
Written by the company
Since 1999, AppliancePartsPros has been on a mission to empower homeowners and repair professionals with fast, reliable access to genuine appliance parts and expert guidance. What began as a small parts catalog has grown into one of the nation’s leading online destinations for over two million repair components, covering every major brand and model you can imagine. We believe that fixing your own washer, dryer, fridge or oven shouldn’t require a PhD in appliance repair - just the right part, clear instructions and a helpful partner at your side. Our website is built to save you time and money. Detailed exploded diagrams and intuitive part lookup tools guide you straight to the component you need, while high‑resolution images and compatibility checks ensure you order with total confidence. If you ever hit a snag, our US‑based customer service team is standing by - on live chat, email and phone - to walk you through installation tips, troubleshooting steps and warranty questions. No outsourced scripts, no runaround, just real people who know your machine inside and out. Speed matters when your appliances let you down. That’s why we offer same-day processing on most orders and with our network of shipping partners, we deliver quickly to every corner of the country. Our hassle‑free returns policy means if something isn’t quite right, you can send it back without extra fees or hidden restocking charges. We price our parts competitively and never surprise you with last‑minute fees. Hundreds of thousands of customers have trusted AppliancePartsPros to keep their homes running smoothly. From first‑time DIYers to seasoned repair techs, our commitment to quality, transparency and real‑time support has earned top ratings across Trustpilot, Google and industry forums. Join our community - read our reviews, share your success story and discover why AppliancePartsPros is the first choice for anyone serious about fixing it right the first time.
Contact info
1807 Westland Dr SW, 37311, Cleveland, United States
- 1-877-477-7278
- appreviews@appliancepartspros.com
- www.appliancepartspros.com
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 30% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
IT WAS ESAY TO FIND THE PARTS
IT WAS ESAY TO FIND THE PARTS
AND CHECK OUT.
3 August 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for sharing your feedback! We’re glad you found the parts you needed easily and enjoyed a smooth checkout experience. We appreciate your business and thank you for choosing us for your parts needs.
The MAX Parts assistant helped me…
The MAX Parts assistant helped me narrow down the cause for my refrigerator repair and provided sound advice and part reference. I’m awaiting the part but couldn’t be happier with the communication given on a weekend afternoon.
2 August 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for sharing your experience! We’re delighted that the MAX Parts Assistant helped identify the likely cause of your refrigerator issue and guided you to the correct part, especially over the weekend. We hope the repair goes smoothly once your part arrives, and we appreciate you choosing AppliancePartsPros.com.
Available, Reasonable, and done right
Not only does Appliance Parts Pros have the parts at reasonable prices but they show EXACTLY how to remove and replace in very detailed videos. And very important, how to do it safely!!!!!
2 August 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for sharing your experience! We’re glad you found the parts you needed at reasonable prices and that our detailed repair videos helped you complete the job correctly and safely. We appreciate you choosing AppliancePartsPros.com for your repair needs.
part fit verification is the bomb
I've ordered a few appliance parts and not only are the items easy to find (online manual), they have a "part fit" verification! and the prices are better than most.
1 August 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for your continued support! We’re glad our online resources and compatibility tool make it easy to find the correct parts at a competitive price. We appreciate you choosing AppliancePartsPros.com for your appliance repairs.
Ordering the part was so easy
Ordering the part was so easy, and everything was well explained like delivery time, costs, etc. Thank you!
1 August 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for your feedback! We’re glad ordering was easy and that the delivery details and costs were clearly explained. We appreciate you choosing AppliancePartsPros.com and look forward to helping with any future repairs.
Easy to find this part
31 July 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for your feedback! We’re glad the part was easy to find and that our website made your search simple. We appreciate you choosing AppliancePartsPros.com for your repair needs.
My dryer has been a PITA for the last…
My dryer has been a PITA for the last month or so and I've been both having appliance techs come by to try and fix it (to no avail) and now, taking over myself to see what I can do. Not only is APP full of useful knowledge and easy-to-find parts, and not only does it have video guides for all sorts of DIY replacements, they've also got fantastic customer service, well above and beyond.
My dryer likely fried a part I had already bought from them a week or two ago (culprit seems to be a bad wire, we'll find out when the new one comes). So I ordered it again from APP, same part as before. And within about 10 minutes they called me and asked if that was on purpose, because it was a duplicate part order to something I'd bought before and wasn't a common purchase twice in a few weeks. Just great stuff.
31 July 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for sharing your experience! We’re glad our troubleshooting information, repair videos, and easy-to-find parts have helped you take on this frustrating dryer repair. It’s also wonderful to hear that our team proactively confirmed your duplicate order to ensure it was intentional. We truly appreciate you choosing AppliancePartsPros.com and hope the new part gets your dryer running properly again.
Hassle free returns are not hassle free
The part this company recommended and sent me was not the right part to fix my oven. I returned the part using instructions and documents provided by Appliance Parts Pros. UPS notified me when the return was received. The company has failed to issue my refund. Hassle free returns appears to be a marketing ploy as opposed to an honest business practice.
31 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We sincerely apologize for the frustration and delay you experienced with your return. Once a returned part is delivered, our inspection and refund process typically takes approximately 15–20 business days to complete. We reviewed your return and confirmed that the refund was processed earlier this morning. Thank you for your patience, and we regret that the process did not feel as hassle-free as expected.
Fantastic website
Fantastic website, built with the heart of a teacher. Super accessible to normal folks. Total win.
29 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We love hearing that our website makes appliance repair approachable and accessible for everyone. Our goal is to provide the parts, guidance, and confidence needed to complete repairs successfully. Thank you for choosing AppliancePartsPros.com—we truly appreciate your support!
Absolutely love using these guys
Absolutely love using these guys! They make it easy to diagnose, find the part, and receive the part quickly! I own over 50 rental units and they are the first place I turn to when there is a problem.
28 July 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for making us your first choice for appliance repairs across your rental properties! We’re thrilled that our diagnostic resources, parts selection, and fast delivery continue to make repairs easier. We truly appreciate your loyalty and thank you for choosing AppliancePartsPros.com.
i look ever were for this ice maker…
i look ever were for this ice maker door and found it on appliancepartspros
28 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad you found the ice maker door you needed after searching everywhere. Having hard-to-find appliance parts available is an important part of helping customers complete their repairs. Thank you for choosing AppliancePartsPros.com!
AppliancePartsPros site is super user friendly
Love the appliance compatibility link that ensures you get the right part.
27 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad you found our website easy to use and the appliance compatibility tool helpful in confirming the correct part. We aim to make every repair and ordering experience as simple and dependable as possible. Thank you for trusting AppliancePartsPros.com with your appliance repair needs!
I love how their website is set up
I love how their website is set up! Finally a company that has excellent instructions to go with the part that you were buying. And I have such a great troubleshooting tool on their website? I am sold!
27 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re thrilled that our website, troubleshooting resources, and installation instructions made such a positive impression. We strive to give customers the information and confidence they need to complete their repairs successfully. Thank you for choosing AppliancePartsPros.com for your appliance repair needs!
Fast and efficient
Appliance Parts Pros consistently makes finding the right part quickly and effectively extremely easy. I manage a lot of doors and it's made easier by the efficient search tools.
26 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad our search tools make it quick and easy to find the right parts for the properties you manage. It’s wonderful to know you can consistently rely on us for an efficient experience. Thank you for continuing to choose AppliancePartsPros.com for your appliance repair needs!
Although I did order a Range Top Burner…
Although I did order a Range Top Burner from them, their price $15.95 plus $1.00 Tax and $12.95 shipping and handling for a total of $29.90, within minutes after I found the same burner receptacle kit on Amazon with all four (4) receptacles for $12.44 delivered including Tax.
The Company would honor the return however I would have to pay the return shipping cost $8.75 added to the ordinal shipping $12.95 for total cost of $21.70 in shipping. Keeping in mind that was for a one (1) receptacle not all four (4).
Lesson learned the price of one receptacle 16.95 with tax plus shipping $12.95 total $29.90 or $12.44 for all four receptacles and free shipping.
Responses to Seller
The Seller contents their product is superior however this is a simple wire connection to the burner with shrink tubes. The aftermarket product is equal to if not better than the OEM. Wire Gauge and connector material quality equal, copper electrical connectors, and stainless holders to burner equal. I say that having both products in front of as I type this review. Aftermarket products are often better than OEM and understand this stove is 37 hears old and the seller more than likely bought the OEM stock at a greatly reduced price.
8 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We understand how frustrating it can be to find a lower price elsewhere shortly after placing your order. Our parts are genuine OEM parts sourced directly from the manufacturer and include a one-year warranty and a 365-day return policy, which other retailers may not provide. We also offer flat-rate shipping regardless of the order’s size or number of parts to provide quick, reliable delivery for appliance repairs. Thank you for ordering with us, and we hope to continue serving your appliance parts needs in the future.
Always a great experience ordering from…
Always a great experience ordering from AppliancePartsPro. Great customer service.
26 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re delighted to hear that you consistently have a great ordering experience and receive excellent customer service. Your continued trust means a great deal to our team. Thank you for choosing AppliancePartsPros.com for your appliance parts needs!
I called appliance parts pro and the…
I called appliance parts pro and the employee assisted me with what I needed. It was delivered in a timely manner. Employee was very helpful and very pleasant.
20 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re pleased to hear our representative was pleasant and helpful in finding what you needed. It’s also great to know your order arrived promptly. Thank you for trusting AppliancePartsPros.com with your appliance parts needs!
Lid Lock Mechanism for GE Washer
I needed a new lid lock mechanism for my GE washer and after searching another online retailer that sells everything I wasn't warm and comfortable I would get part that fits or would work. I found AppliancePartsPro and they had an outstanding website, It told me my mechanism was replaced with another part number, and verified it would fit my washer. I ordered it standard shipping yesterday and much to my joy it was delivered today, basically overnight. It came with great instructions including pictures, it took me about 15 minutes to install the new part and the washer was fixed and working fine. Couldn't be happier with the company and they will be my "go to" for appliance parts in the future.
24 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re thrilled that our compatibility tools helped you confidently find the correct replacement lid lock for your GE washer. It’s wonderful to hear the part arrived the next day and that the illustrated instructions made the repair quick and successful. Thank you for choosing AppliancePartsPros.com and making us your go-to source for future appliance repairs!
Company shipped and delivered parts I ordered!!
This company shipped and delivered what I ordered! During the first purchase, I spoke to a live U.S. representative to make sure I was ordering the correct part. For my second purchase I placed the order on their website. It was an easy purchase process.
10 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad both of your orders arrived as expected and that our representative helped you identify the correct part for your first purchase. It’s also great to hear that your second order was easy to complete through our website. Thank you for continuing to choose AppliancePartsPros.com for your appliance repair needs!
I was sold a used ice maker with rust…
I was sold a used ice maker with rust stains all in the ice tracks was talking to someone via text on their site they said they were going to transfer me after telling me they only sell new parts and then no one ever answered me again this is after I gave them good reviews after buying the part because I thought they had a nice setup but I see now I was wrong well done appliance part pros appreciate you selling me a used stained not working ice maker how you have such good reviews is beyond me
24 July 2026
Unprompted review
Reply from AppliancePartsPros.com
We sincerely apologize for the unacceptable condition in which your ice maker arrived and for the lack of follow-up after your chat transfer. Please know that we only sell new, unused parts, and we will investigate both the condition of the item and the chat transfer issue to help prevent this from happening again. We will be reaching out to you directly to rectify the situation. We appreciate the opportunity to make this right and hope to continue serving your appliance parts needs.
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