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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products and the efficiency of the delivery service, noting that items often arrive promptly and in excellent condition. Many people appreciate the ease of ordering and the wide variety of products available, making it a reliable choice for their needs. However, some people were dissatisfied with their orders, citing issues such as missing items, incorrect products being sent, or unexpected charges. There were also instances where customers experienced difficulties with customer service, including slow responses or a lack of resolution for their concerns, particularly regarding order discrepancies or shipping problems.

What people talk about most

Product

Consumers generally express satisfaction with the product selection and quality. Many reviewers highlight the... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy online ordering... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast shipping times, with some... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products, noting... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Based on these reviews

Rated 5 out of 5 stars

Got burned by directwholesaleapparel.com where they accepted my order then said either buy another $30 worth of stuff or pay $30 more for shipping. Yeah, no. These guys were great in comparison! Ex... See more

Rated 5 out of 5 stars

My women’s camp shirt was in stock in my size in 2 of the 3 colors I wanted at a great price. Shipping costs were reasonable. My shirts were made very well of quality materials. They were minimally fo... See more

Rated 5 out of 5 stars

My order was filled and sent within a day or two. I had a small issue with being charged tax and had to return one item BUT Jason and others in customer service were able to get my small issues taken... See more

Rated 5 out of 5 stars

Jason at Apparelbus demonstrates amazing customer service. He was polite and beyond helpful. There was a small error in my order and he not only resolved the issue right away, but he was patient while... See more


Company details

  1. Clothing Wholesaler
  2. Activewear Store
  3. Business to Business Service
  4. Clothing Wholesale Market Place
  5. T-Shirt Company
  6. Western Apparel Store

Written by the company

Moreover 250,000 Stock Keeping Units (SKUs) and 120+ brands. We also offer wholesale services that can be sold to little as well as large institutes like schools, universities and business firms etc. We help you to begin, through capacity of offering customized banners, as well as help you by giving technical services to put our banners on your website with no charge.


Contact info

4.2

Great

TrustScore 4 out of 5

455 reviews

5-star
4-star
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1-star

Replied to 15% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Urgent: Follow-Up on Pending Order and Impact on Business

I hope this message finds you well. I am reaching out once again regarding my order #[142648], which has been partially shipped. Despite leaving multiple messages and sending emails, I have not received a response.
As a small business owner, the timely arrival of these items is crucial for maintaining my operations and fulfilling customer orders. The delay is significantly impacting my business, and I kindly request immediate assistance in resolving this matter.
Please let me know the status of the remaining items and provide an estimated delivery date. Your prompt attention to this issue would be greatly appreciated.
Thank you for your understanding and assistance.

29 December 2025
Rated 5 out of 5 stars

What a great experience I had ordering…

What a great experience I had ordering from this company!!
This is the first company I have worked with that actually shipped out my order accurately and fast!!
Customer service was very helpful i will be ordering again for my small business!!

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor delivery

2 packages are stalled for over a week, one in Goodyear and one in Portland. 3rd box was wrong merchandise. Extremely disappointed in the lack of communication and lack of solving the problem.

26 November 2025
Rated 5 out of 5 stars

Lightyears better than directwholesaleapparel.com

Got burned by directwholesaleapparel.com where they accepted my order then said either buy another $30 worth of stuff or pay $30 more for shipping. Yeah, no.

These guys were great in comparison! Excellent prices for both the products I bought and shipping. Fast fulfillment. No issues at all. Bookmarked them for future visits.

27 October 2025
Rated 5 out of 5 stars

Excellent Experience

The shirts I ordered was exactly what I expected & delivered in a timely manner. Very happy with how my order was handled. I would definitely return for more, thank you!

4 October 2025
Rated 3 out of 5 stars

I placed a large order that was missing…

I placed a large order that was missing a crew neck sweatshirt… I emailed customer service a screen shot of the exact item missing, customer service verified the size and color…. Shipped it out right away… and the wrong item was sent. Emailed them again 2 days ago to let them know I received the wrong item and haven’t heard back.

3 November 2025
Unprompted review

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