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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products and the efficiency of the delivery service, noting that items often arrive promptly and in excellent condition. Many people appreciate the ease of ordering and the wide variety of products available, making it a reliable choice for their needs. However, some people were dissatisfied with their orders, citing issues such as missing items, incorrect products being sent, or unexpected charges. There were also instances where customers experienced difficulties with customer service, including slow responses or a lack of resolution for their concerns, particularly regarding order discrepancies or shipping problems.

What people talk about most

Product

Consumers generally express satisfaction with the product selection and quality. Many reviewers highlight the... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy online ordering... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast shipping times, with some... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products, noting... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Based on these reviews

Rated 5 out of 5 stars

Got burned by directwholesaleapparel.com where they accepted my order then said either buy another $30 worth of stuff or pay $30 more for shipping. Yeah, no. These guys were great in comparison! Ex... See more

Rated 5 out of 5 stars

My women’s camp shirt was in stock in my size in 2 of the 3 colors I wanted at a great price. Shipping costs were reasonable. My shirts were made very well of quality materials. They were minimally fo... See more

Rated 5 out of 5 stars

My order was filled and sent within a day or two. I had a small issue with being charged tax and had to return one item BUT Jason and others in customer service were able to get my small issues taken... See more

Rated 5 out of 5 stars

Jason at Apparelbus demonstrates amazing customer service. He was polite and beyond helpful. There was a small error in my order and he not only resolved the issue right away, but he was patient while... See more


Company details

  1. Clothing Wholesaler
  2. Activewear Store
  3. Business to Business Service
  4. Clothing Wholesale Market Place
  5. T-Shirt Company
  6. Western Apparel Store

Written by the company

Moreover 250,000 Stock Keeping Units (SKUs) and 120+ brands. We also offer wholesale services that can be sold to little as well as large institutes like schools, universities and business firms etc. We help you to begin, through capacity of offering customized banners, as well as help you by giving technical services to put our banners on your website with no charge.


Contact info

4.2

Great

TrustScore 4 out of 5

455 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

Shirts are great and affordable

9 November 2024
Unprompted review
Apparelbus logo

Reply from Apparelbus

Hello Shelby,
Thank you for choosing apparelbus.com
We will request you to please share Email or the Order number with us.
For further assistance please call us at 800-710-8896

Thanks & Regards

Rated 5 out of 5 stars

Jason was the best representative!!

Jason was absolutely great! This was my second time using ApparelBus to order my blank apparel. Jason was very helpful and patient and answered all my questions. I placed 2 large orders and he was always available when I called! Will continue to use in the future!!

20 November 2024
Unprompted review
Rated 1 out of 5 stars

If I could give 0 "stars" I would!

If I could give 0 "stars", I would have!! First, the coat I ordered was huge in the body and right in the arms. It was not going to work for me. I tried the text message to reach out, for a return, no response. Then I emailed them. I received an email back saying I would be assigned a customer support person!!! After about 6 days with no response, I called. There was no answer. But my phone rang back a minute later, and it was a representative asking if I just called. I told him my issue with the coat. He said I would have to pay for the return, fine, ok. He said I would receive an email in the next day that would include a return address . Three days later still nothing!! Awful product, awful company! I highly discourage any transactions with this company! Apparelbus, ugh!

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Embroidery

Quality, service and price are all great. The embroidery was well done and free of errors. Customer service made sure the order was filled to spec. Will be using them in future

1 November 2024
Unprompted review
Rated 3 out of 5 stars

I love the quick service

I love the quick service. Just don’t agree that the bill and shipping address have to be the same when the billing is a P.O. Box . Also it say about bulk pricing and sends u to email and never heard back .

2 November 2024
Unprompted review

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