The staff were friendly and welcoming when we arrived to pick up our campervan. We were shown how everything worked and where everything was. A little disappointed that we were given a plastic stool t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We rented a self-contained motorhome and it was great. It drove smoothly and it had everything we needed. Icluding frech bed linens and a blanket. The only thing we would say is that it doesn’t have a... See more
Company replied
Almost everything was very smooth, especially considering that I was travelling as a foreigner. One thing that would be helpful is to have a recommended petrol station near the depot where AdBlue... See more
Company replied
The check in process was excellent, the facilities where you collect and drop of the vehicle were of a very high standard. The staff were lovely, knowledgeable and efficient. The vehicle itself had an... See more
Company replied
Company details
Written by the company
Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
Contact info
470 Oruarangi Road, Māngere, 2022, Auckland, North Island, New Zealand
- 0800 845 222
4.3
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The motorhome did everything we…
The motorhome did everything we expected and needed. We had everything we needed and got to travel to a lot of places, stopping when we felt like it and having everything on board.
Staff when we picked it up and dropped it off were very helpful and made sure we made the most of the facilities it had. Loved it
23 May 2026
Reply from Apollo Motorhome Holidays - Auckland
Thank you Ken. It sounds like you had a fabulous trip.
everyting was very good but 2things
everyting was very good. thanks Apollo to make my great journey in NZ.
but 2 things I got in troubles in that journey.
1) it was quite confused where and when I could meet the shuttle. THL guys should make hotline in online for visitors. becuase for the holiday people, time is really important.
2) 2nd one is, inner heater(working with diesel's one) in campervan was broken. yes it was working when just did operating. but after 1~2 hours, it was stoppted. so our family went through freezing nightmare.
17 May 2026
Reply from Apollo Motorhome Holidays - Auckland
Thank you for taking the time to leave us a review, Jun. It is disappointing to hear that you experienced an issue with the diesel heater, which understandably would have been stressful and inconvenient. We will be following up with our team to ensure that this has been assessed for any faults. We also apologise that you found the shuttle directions provided to you were unclear. We appreciate your feedback and we hope that you still had an enjoyable holiday overall.
We visited New Zealand from Australia…
We visited New Zealand from Australia while staying with family there .Our first time in New Zealand also our first time in a Motorhome! 🤩
Fantastic experience from start to finish the van we had ( Mercedes sprinter) was immaculate & had everything needed and more. We downloaded the app Apollo recommended that had everything on it we needed with campsites,fuel stations supermarkets etc
Our daughter & son in law are already planning to return again next year - sadly we live in the UK so it will be a while until we’re back to Australia to visit them
The Team at Apollo were amazing so friendly & helpful I’m so glad we decided to explore New Zealand this way an amazing experience
16 May 2026
Reply from Apollo Motorhome Holidays - Auckland
Thank you for your review! What a wonderful way to visit family and tour around New Zealand! We are so pleased to hear you had such a great time, and we look forward to welcoming your daughter and son-in-law back again next year!
Fast and efficient check in and out.
Fast and efficient check in and out.
Community cupboard to hand on unused supplies is and fantastic idea and really appreciated
26 April 2026
Reply from Apollo Motorhome Holidays - Auckland
Great to hear! Thanks for your review Mark.
Quick and easy check in
Quick and easy check in and briefing of the vehicle.
The camper was well fitted out and in great condition.
A thoroughly enjoyable experience.
4 May 2026
Reply from Apollo Motorhome Holidays - Auckland
Thank you for your review Greg. We are so happy to hear how much you enjoyed your trip.
Our first time motorhoming loved the…
Our first time motorhoming loved the convenience of just parking up and plugging in ,easy as.
Very good instructions on pick up.
20 April 2026
Reply from Apollo Motorhome Holidays - Auckland
Thanks Jamie! We are so pleased to hear you are converted to the motorhome lifestyle! We look forward to welcoming you back again soon!
I was advised in my email that we were…
I was advised in my email that we were going to get the patrol motorhome and we were given the diesel
14 April 2026
Reply from Apollo Motorhome Holidays - Auckland
Hi Maria, thank you for sharing your feedback. We’re sorry to hear the specification of the campervan you were given didn’t match what you expected. We understand how important it is to have clarity when planning a trip, and we appreciate you bringing this to our attention. While we do our best to provide accurate representations, our website notes that specifications can vary and can't be requested unfortunately. We know this can be disappointing, and we’re always working to improve how we communicate these details.
Overall satisfied
Overall satisfied, however there were some issues with the vehicle, battery charging not working, drain overflowing etc.
Pickup and delivery was quite fast and nice staff. But there was an error in our milage readings so we paid too much Road user fee. This was however corrected after contacting customer service.
16 April 2026
Reply from Apollo Motorhome Holidays - Auckland
Thank you so much for your review. We're happy to hear the error with the road user charge was corrected swiftly and that you enjoyed your holiday.
The pick up and the drop off we’re easy the camper van was easy to use and a delight to drive
The pick up and the drop off we’re easy the pick up lounge was fist class and the staff explained everything with ease and we’re first class
24 April 2026
Reply from Apollo Motorhome Holidays - Auckland
Thank you so much for your review Paul! We are very proud of our beautiful branch in Auckland and are so happy you enjoyed it!
All Good!
Great experience picking up and dropping off. They took note of my minor concerns and made both getting in the campervan and leaving it extremely easy. I love the community cupboard, where I picked up some items to start and left things when I returned. I also appreciate the facilities having clean bathrooms and showers (with everything you need). Staff was friendly and helpful!
10 April 2026
Reply from Apollo Motorhome Holidays - Auckland
Thanks so much Rebecca! We appreciate you leaving us a review.
Great people. Unreliable vehicle.
We were happy with the people but not the vehicle. The reversing camera was the main issue. It failed on the 2nd day of our 10 day trip and caused major unease reversing the vehicle. It apears that it also made the vehivle unroadworthy as the view from the rearview mirror was less than 15% of the tital viewing area. The attempt to repair this and other isses were ineffective.
16 April 2026
Reply from Apollo Motorhome Holidays - Auckland
Hi Adrian, thank you for taking the time to provide us your review and your experience with our reverse cameras. We will pass this onto our design team for review.
Smooth rental experience
Friendly staff. Smooth, well organised start and end of rental. Good shuttle service, just need to be clear to renters that it could take an hour from return of vehicle to arrival at airport.
31 March 2026
Reply from Apollo Motorhome Holidays - Auckland
Hi Wendy, thank you for your review. We will take on board your suggestion to better our communication around drop-off times and the airport shuttle. We are so glad you enjoyed your trip!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.