I ordered the product and paid for it on 17 October 2025. Today being 3 December 2025 the product has not been delivered. I made enquiries. No response. I asked for money back. No response, wa spy for... See more
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See what reviewers are saying
I’m extremely happy with the service I received. I had a query quite late at night and I was able to get an answer via live chat instantly which was really helpful. I made my order and checked out cho... See more
Everytime I've ordered from Apex , the customer service has been great - they're always ready to help! Local delivery has also been a lifesaver, same day just as promised and its perfect for my last... See more
I have not received any update on my order since 7days ago. No communication no feedback. Absolutely very wrong. No date was slated for delivery up till now.
Company details
Information provided by various external sources
If like many you're searching for an easy, convenient and user friendly place to purchase all your hair and beauty products, then look no further! Apex Hair and Beauty specialises in hair products for Afro-Caribbean and European hair, offering a luxury shopping experience with great value and excellent customer service.
Contact info
United Kingdom
- Info@apexhairandbeauty.com
- www.apexhairandbeauty.com
3.0
Average
52 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I ordered the product and paid for it…
I ordered the product and paid for it on 17 October 2025. Today being 3 December 2025 the product has not been delivered. I made enquiries. No response. I asked for money back. No response, wa spy for automated AI response that tells me that a human being will call me. None has called me. Awful! I would not recommend purchase of this product
3 December 2025
Unprompted review
Apex excellent quality, longevity via selections. Specifications are a much greater depth. Sophisticated shopping experience.
Apex sells authentic and organic products not from the high street.
Packaging is neat with a slick design and their finish is of a higher standard.
Their designs are comparable with measurably better ingredients than the normal high street.
Definitely affordable and would advise increasing marketing and advisements to increase sales.
26 February 2025
Rubbish customer service
Still not getting any response from Apex. All I want is for them to refund the money they charged to my credit card as the item hasn't been delivered. I see I'm not the only person being ignored
29 July 2024
Unprompted review
The service is always great
The service is always great. I would recommend using Apex hair and beauty any time.
10 July 2024
Very quick and efficient !
6 January 2024
Great customer service and amazing…
Great customer service and amazing products with efficient delivery time.
23 December 2023
you ware on time for delivary
5 November 2023
Received good products and on time.
26 November 2022
Thank you 🙏 I’m happy
4 January 2023
No communication in any way
I have not received any update on my order since 7days ago. No communication no feedback. Absolutely very wrong. No date was slated for delivery up till now.
20 December 2022
Item hasn’t arrived
Ordered on 9th of December, product was £4 and delivery £3.50 and yet on 23rd of December still no delivery.
I emailed and have had no reply either. This was part of a make up set for my daughter.
All the rest has arrived from other retailers but not this. So disappointed and no communication back to me
23 December 2022
I made an order which was fine
I made an order which was fine, but I forgot to order something . so it made me think that I have to pay delivery twice. if ther was a time spam like 1/2 hour it should be added to your previous order, rather than paying twice.
11 August 2022
Extremely great service,got everything…
Extremely great service,got everything and was how I expected.
29 August 2022
Excellent service
11 August 2022
Good price, fast delivery
I ordred hair products that I need to get online. The price was right and theywere delivered faster than I expected.
31 May 2022
Happy Shopper!!
Competitive prices with prompt delivery of the hair product arriving securely. Will definitely buy from you guys again.
29 April 2022
Great selection of well priced quality…
Great selection of well priced quality goods. Well packaged and swift delivery
18 April 2022
They deliver amazing service and the…
They deliver amazing service and the customer service is always exceeding my expectations! A range of products to choose from! x
13 April 2022
I got exactly what I ordered,it was so…
I got exactly what I ordered,it was so timely despite the public holidays.
I will buy things again.
5 January 2022
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