Quick delivery time from ordering & the delivery guys were absolutely fantastic, took due care & attention to ensure our new American style fridge freezer was brought into the house the safest way wit... See more
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Review summary
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Reviews shaping this summary
Easy online ordering. Delivery guys were suppurb... just the right mix of friendly vs business. As paid for, they unpacked and brought new fridge inside for me... and removed the old one to take it aw... See more
Great service on the delivery day so rated with a high score. I did find it a little challenging placing my order as I wasn’t sure if the products I picked would all match and at the last minute save... See more
Very easy website to maneuver around immediate/next day delivery which was essential as it was a fridge/freezer that was being delivered. Found the tracking system was very useful was able to follow... See more
Company details
- Appliance Store
- also in
- Electronic Spare Parts and Components Store
- Electronics Store
- Hi-fi shop
- Kitchen Supply Store
- TV store
ao.com
Written by the company
- Price Match Promise
- We won’t be beaten on price. If you find your product cheaper, we’ll refund the difference.
- Delivery 7 days a week
- Choose a day – and even a time slot – that suits you. It’s just how we roll.
- 1000s of electricals
- From washers to wine coolers and hobs to headphones, we’ve got what you need.
- The AO Way
- Delivery. Recycling. Installation. We go the extra mile to make you smile.
- Delivery to any room
- Big electricals are no good on the doorstep. It’s why we deliver the bulky stuff to any room you like.
- Choose a 4 hour timeslot
- Don’t wait in all day. Our short delivery windows suit every schedule.
- 30-day Returns
- Changed your mind? No probs. Returns are easy- peasy.
Contact info
United Kingdom
- 0161 470 1200
- www.ao.com
4.9
Excellent
1M reviews
Asks customers to review
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The team were great
The team were great. Efficiently removed and installed the new dishwasher and left the place clean and tidy.
1 October 2026
Drivers very friendly and helpful
1 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The tumble dryer waste hose was not…
The tumble dryer waste hose was not connected. When questioned the installer said that the model did not have one and only relied on the water tank at the top that we can empty. The waste hose was included in the installation and inductions tank. The plumber is coming in this week to work on the boiler and replace some taps and I will pay him to do the work.
1 October 2026
Reply from ao.com
Hello Adrian
Thank you for writing us a review.
I am sorry to hear about the issue with the installation service, this is the last thing we expect to happen. We have tried to call you to discuss your review but unfortunately there was no answer, apologies if we called at a bad time.
We will aim to contact you again in the next 48 hours so we can discuss your review.
Thanks
Joseph AO
Very nice delivery men
1 October 2026
Great service and prompt delivery and…
Great service and prompt delivery and excellent installation
5 October 2026
The deliverers were excellent
The deliverers were polite, friendly, helpful and prompt.
3 October 2026
Very nice and helpful delivery guys
Very nice and helpful delivery guys. Easy to order, arrived quickly. Very pleased.
5 October 2026
Next with no charge
Didn't pay for next day delivery but got item next day . Amazing service
1 October 2026
Great delivery provided.
Delivery updates provided from the point of ordering. Delivery was fast and was received within the promissed 2 hr delivery slot.
5 October 2026
Delivery was very good,the boys were…
Delivery was very good,the boys were very niceeverything went well thankyou
1 October 2026
Easy to buy the product
Easy to buy the product. Good direction. Excellent fitting service. Thank you
5 October 2026
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