Anthropologie Reviews 

Great store, good stock and really wonderful staff

The order showed ‘in transit’ for 10 days. Contacted Anthropologie twice using the Chat Service. Less than useless. Eventually googled a phone number and a refund was offered. No attempt to find out where the items were or if I would like a replacement. I have a gift voucher to use with them. Once this is used I will never use this company again.

I have received a response to my 1 star review. Evidently I gave an incomplete address and this is why my order did not arrive. I checked my order and can confirm that I gave the correct address. The same address given to multiple companies without any problems with delivery. I do not have a Flat or house number but I do have a house name which was given and is clearly signposted at the front of the house with labelled intercom.
A very feeble excuse and yes I would like to edit my review to 0 stars.

Grace provided me with an excellent service.
The staff in Anthropologie, Arthur St Belfast are always very helpful. Thank you

Beautiful watch!

I am extremely disappointed with this retailer's return and refund process. I returned my order, but the refund is taking an unreasonably long time. It feels like the whole process is designed to discourage customers from returning items.
If something doesn't fit, your money can end up being tied up for nearly a month. I've never experienced such a slow and frustrating refund process, and I certainly didn't expect customers to be treated this way.
To make matters worse, there are no customer service operators available to speak with, making it almost impossible to get updates or resolve issues.
Because of this experience, I have completely lost confidence in this company. I will never order from them again, and I would not recommend them to anyone who values good customer service and a fair return process.

Bought but unfortunately returned as not as expected. Staff at shop amazing

It was easy to order, on time, and my purchase was in the e sale which was great as it saved me £30. I had a gift voucher and it took me a few times to put the code in as it wasn’t loading but I suspect the system was busy due to sale time. All in in a good experiance

Evri did not deliver my order. They did not update the tracker. Despite chasing on a regular basis neither Evri or Anthropology did anything until it was 2 weeks overdue. Talking to robots resulted in repetitions. Finally I got item reshipped by next day delivery. This was a birthday gift an was received just in time eventually but was a very stressful process. No explanation or apology given.

I ordered a bracelet online in the sale and the item that was delivered was a necklace which was too heavy to be wearable. Very disappointed.

Order did not arrive, due to useless delivery company who advised delivery but delivered elsewhere.

Easy website and great product.

The bag I bought is wonderful but the shipping takes 2 weeks. Too long, too much long for a so little package.

Very poor quality top- fabric is ripped

Gorgeous western style hat, got loads of complements

Ordering from Anthropologie is easy and uncomplicated. Great delivery service. The packaging is durable. And I never had any issues with refunds.

I often order UK based brands without a european website because ordering from the original shops is more expensive and sometimes frustrating (for someone living in germany).

My order lost and I am very disappointed

The curtain itself is gorgeous and high quality but who sells curtains singly? A very expensive way to sell curtains!

Beautiful earrings. Very happy with my purchase

Good always pleased with clothing