Anker Reviews 6,412

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,926 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, highlighting their durability and fast charging capabilities. Many appreciate the ease of use of the website and the clear product labeling, making the purchasing process straightforward. However, some customers experienced issues with delivery services, noting delays and damaged packaging. There were also instances of dissatisfaction with customer service, particularly regarding difficulties in locating orders, handling returns, or resolving problems with faulty items.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and durability of... See more

Quality

Clients share positive opinions on quality, with many praising the high quality and durability of products... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast shipping, quick... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While some consumers praise the quick and... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, highlighting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall love Anker and their products. However, a few problems: They can never find your order if you purchased from a 3rd party provider, e.g., Amazon. They don't link your phone or email either t... See more

Rated 4 out of 5 stars

It was cheap, but the build doesn't feel super robust. I probably should have expected this, but it doesn't work well for connecting with USB drives. It's pretty smooth with everything else though.

Rated 4 out of 5 stars

Website easy to use, products labeled well and easy to understand. Product lasts a good few years, just had to replace my old cord that I have had since 2020. I have noticed some minor heat on the cor... See more

Rated 5 out of 5 stars

This external charger is awesome! Super easy to use, it has multiple outlets to charge devices at the same time. It holds a charge and its very size friendly for packing on the go or into the back cou... See more


Company details

  1. Electronics Company

Written by the company

Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Replied to 19% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I ordered a device and it did not work…

I ordered a device and it did not work as expected. I tried to make a return but the shipping cost would set me out almost have why I paid for. That is ridiculous and outrageous. I don’t think I will be shopping online with anker in the future only in store from now on.

14 March 2026
Rated 5 out of 5 stars

Quick ship and top quality

Speedy shipping even if the estimated time was longer.
My 10ft usb-c cable was packed well and I love that it has it’s chord keeper.
Also, I love Anker cable quality.
So much better than the flimsy macbook air stock chord.

13 March 2026
Rated 1 out of 5 stars

Won’t post to a UK address

This company doesn’t seem to be able to post to a uk address. I live on a Scottish isle, and after 5 weeks of excuses about delays or logistics. They finally told me it was because of my address. I offered them a solution which was to post to a UK mainland address, just outside London and again was told we couldn’t post to this address due to the lithium battery. If this is the case, they shouldn’t be advertising it to buy in the uk market. Absolutely terrible to buy from, don’t do it. Use BLUETTI as they have no issues posting within the uk.

17 March 2026
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