I have done 9 Angloville programmes now and I have always absolutely loved it. Angloville certainly delivers unforgettable memories and if you're someone who's willing to try something new, enjoys mee... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an amazing time, Angloville sure delivers unforgettable memories. One thing I'd love is Angloville Reunions with IPs/Coordinators and past participants to see how everyone is getting along and s... See more
Company replied
I have completed two programmes now and feel very engaged with Angloville.Days can be long and tiring but I found that there were sufficient breaks.I loved the engagement with the Polish students ,all... See more
Company replied
I was staying at a hotel this week in Malta where it seems a tour group from France of very young children were targeted by the Polish teenagers. What I saw disgusted me. Monkey chants, banana throwin... See more
Company replied
Company details
Written by the company
Angloville provides travel sponsorships and unique experiences that facilitate linguistic and cultural exchange programmes in beautiful venues across Europe: Malta, Italy, Poland, etc. These exchanges occur between English speakers and language learners, most of whom are successful professionals or ambitious youth. Our programme is a mix of casual conversations, workshops, role plays, games and fun-packed activities – all in English – that allow you to get the most out of your stay and explore the local culture while making friends from all around the world.
Contact info
Poland
- www.angloville.com
3.6
Average
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Free Labor, Stolen Time & the Illusion of Benefits
I participated in 2 of 3 weeks of the adult programs before being unceremoniously black listed for reasons that still were not made clear to me.
From what I was told and understood, the volunteers and allegedly, the participants made complaints. None of which was directly discussed to with me. Other volunteers seemed to know a whole lot more than I did about the 'allegations'.
When I contested their decision, that seems to have been a unilateral decision by one person, I was met with no communication from them. Weeks later after contacting my recruiter, he said that he was told that I was black listed but he didn't know why. They refused to refund me and I had to contest it with Paypal, sending it into the Resolution center for them to take over the negotiations. Angloville claimed that contacted me through email and phone to discuss the situation. I had to prove to Paypal that no call was ever received and no email was sent despite them claiming they did and I did not qualify for a refund because I breached their policies. In the end, Paypal sided me, and refunded me in full. I do not believe they would have done that had the company shown proof of their claims as I did. I put in extra effort in their program to make sure the participants, the ones who pay to attend, got the most value out of the program. I even hosted an activity that everyone seemed to enjoy to introduce a fun way of learning idioms. I was the only volunteer to do so. I brought books and games to help, going above and beyond. I believe that because some of the volunteers did not like me was the reason. I do not regret doing the program, but I also strongly believe participants are not getting the benefits for which they pay. Volunteers essentially work 10-12 hour days. Most volunteers are travellers who use the program as a way to save dollars for a week since food and accommodation are included. They do not truly care whether participants truly learn and grow. I've heard people say things like this. A majority of participants are working professionals such as lawyers, doctors, CEOs, engineers, and the like. They come to improve English for the workplace. They need business English. Instead of doing photo challenges, they should be practicing things like interviewing skills, corporate email writing and the like. Instead, it's random conversations with different people who, for the most part, aren't qualified to teach anything, much less specifically business English. I've heard participants say they get very confused when they're being told different things because we, the volunteers, come from different parts of the world. It's just one big meetup that gives a false sense of growth. There's a big focus on being "nice" & "friendships". Participants are not paying to make friends, they're paying to improve their linguistic skills, more often than not, for work. They do not get that.
Volunteers share rooms. Although food is provided, there isn't any real choice. Venues are generally secluded so there's no just running to the store. Your time is not your own for the week. Volunteers are encouraged to participate under the umbrella of "free" vacation. But it's not really a vacation when you're pretty much stuck at a location that's often difficult to just leave, and all you do is talk about random things 10-12 hours a day with people you sometimes have nothing in common with.
What' s more, volunteers are required to write a whole report for their "mentee" at the end of the week. Volunteers themselves get no guidance as to how to better help the participants as far as what works, what doesn't, how the company feel it's best to guide conversations; nothing. There is also no performance feedback to understand your strengths and weaknesses so far as the requirements of the position. There are no performance metrics. They don't care so long as you're palatable to the majority.
I don't think it's possible to put 20 something adult strangers in a space for a week and expect everyone to like each other and get along. That's the false sense of "friendship" that pushed. Less in this program that another I've done in Germany but still. Participants would get more out such programs is they were properly tailored to their actual needs. But for that, they would have to hire and pay instructors which would cut deep into their bottom line. This company has shown me they care little for those who actually make the programs most possible, the volunteers.
I was less than pleased with how things turned out, true. However I did find enjoyment in helping others gaining a little more confidence and feeling better about their English skills because I genuinely care. Language teaching/coaching is my passion.
All that being said, I would not recommend especially if you're someone qualified to teach.
14 March 2025
Unprompted review
Reply from Angloville
Dear Adrian Kelly,
We would like to take a moment to clarify the situation and provide some context regarding the decision made during the Chojnik programme.
You were withdrawn from the programme following repeated and serious accusations and threats made against fellow participants, which created a challenging and unsafe atmosphere for the group. Your continued public accusations and outbursts raised significant concerns among our staff regarding the safety and well-being of participants, students, and team members
This decision was not taken lightly and was based on multiple accounts from those directly involved. All incidents have been documented in the programme log.
We understand from our conversations that you may have experienced a difficult and traumatic past. While Angloville is a cultural and social programme, it can also be mentally and emotionally demanding. This is why, during the interview stage, we ask all applicants whether they are currently managing any physical or mental health conditions, to ensure the programme is a good fit and does not risk anyone’s well-being.
Throughout the programme, our team made several efforts to accommodate your needs and support your comfort, while also maintaining the safety of the wider group. Despite our best intentions, the programme environment may not have been the most suitable place for you at this time.
The decision to end your participation was communicated to you with sensitivity, and we chose not to publicly detail the situation out of respect for your privacy and dignity. We regret that our efforts to make this transition as smooth and discreet as possible may not have been fully recognised.
Please understand that we cannot allow a return to future programmes at this stage. Our primary responsibility is to ensure a safe and positive experience for all participants, staff, and students.
We sincerely wish you all the best moving forward and hope you find opportunities better aligned with your personal journey.
I have completed two programmes now and…
I have completed two programmes now and feel very engaged with Angloville.Days can be long and tiring but I found that there were sufficient breaks.I loved the engagement with the Polish students ,all who have different backgrounds and have different English speaking ability.They all improved in confidence and knowledge by the end of the course. The native English speakers were also supportive of each other.I look forward to my next placement.
16 February 2025
Unprompted review
Reply from Angloville
We’re truly delighted to hear that you’ve had a positive and enriching experience on both programmes. It’s great to know you found the days rewarding, the breaks sufficient, and most importantly that you saw real progress in the students’ confidence and language skills.
We also appreciate your kind words about the supportive atmosphere among our English-speaking participants. It’s exactly this sense of community that makes Angloville so special.
We look forward to welcoming you back on your next placement!
Felt Exploited – Not Worth a TEFL
I want to share my honest experience with Angloville as an International Participant (IP). The program was significantly more demanding than I expected, with very long days—often around 12 hours—and minimal free time. Although it’s advertised as a cultural exchange, the workload felt comparable to that of a full-time teacher, despite being an unpaid volunteer. Additionally, there was no support for visa costs.
Before joining, I specifically asked my recruiter about the possibility of paid work and was told it wasn’t an option. However, during the program, I met other participants doing the same IP role who were receiving payment. This inconsistency was disappointing and left me feeling misled.
The structure of the program could benefit from serious revision. While the coordinators were kind and the locations were fine, the experience overall was exhausting and left me feeling undervalued. Volunteers should not be expected to work such intense schedules without proper compensation or sufficient rest.
I also had to leave the scheduled programs earlier than planned, and was informed that I would lose my full €149 deposit. It’s difficult to understand why unpaid volunteers are penalised in this way, especially given the level of commitment already required.
The TEFL certificate offered is not worth completing 120 hours on top of three weeks of unpaid work—especially when there are better programs that offer paid positions, or you could simply pay for the course yourself and earn money through paid teaching work elsewhere.
Based on my experience, I would not recommend Angloville.
13 July 2025
Unprompted review
Reply from Angloville
Thank you for your feedback. We’re sorry to hear that your experience with Angloville did not meet your expectations. Please allow us to clarify a few important points:
Angloville is not a traditional teaching job, but a cultural exchange programme, clearly described on our website and in all official communications. The goal is to provide a unique English immersion environment for local students, and over the years, thousands of international participants have appreciated and understood the spirit of this exchange.
While days can indeed be active, as with most immersive experiences, our activities (conversation sessions, games, workshops, tours) are designed to be conversational, engaging, and mutually enriching. Participants are never required to deliver formal lessons or perform administrative duties. Daily breaks are scheduled (1.5 hours in the afternoon, meals, entertainment time, etc.), and our coordinators are trained to ensure all participants wellbeing.
Regarding compensation: Angloville operates a sponsorship model. In exchange for volunteering, participants receive full board, accommodation, local transport, excursions, and access to an accredited TEFL course (worth €399). The only payment requested is a refundable security deposit, which confirms your attendance. As stated in our terms and conditions, and reiterated during the interview, in the documents you received, and in your training, the deposit is refunded upon successful completion of the programme. If a participant cancels or leaves early, the deposit is forfeited.
As for paid roles, such as ESL mentors or coordinators: these are separate staff positions with specific recruitment criteria, including prior Angloville experience and training. We are sorry if your profile was not eligible for these roles. Since your review is anonymous, we are unable to check your exact case in our system.
Finally, the TEFL course included with Angloville is internationally accredited and has helped many past participants begin successful teaching careers.
We appreciate all constructive feedback and continuously strive to improve. We sincerely wish you all the best on your teaching journey.
The Angloville Team
Angloville the racist company
Angloville as a company need to take responsibility for the actions of their staff and not deflect and claim defamation. It is not defamation if it is true.
Here's my story. I had to collect my daughter from the airport today after she was let go with no warnings, because she complained about being the subject of racial abuse. She was one of the girls mentioned in a previous review. The teenagers subjected her, another leader and very young children on a different course to racial abuse. They had monkey chants, monkey called out to them and bananas left outside their rooms and lowered on to balconies. So upset were they that they asked the English coordinator to take a day off and were given permission. That day she was constantly on the phone upset by the attitude of the Polish leaders. In particular the Health and Safety officer there. She was then informed that she and the other girl were being let go. We have footage and recordings of the conversations and proof of the treatment. So she has had to pay out for new flights, taxis and lost her deposit from Angloville. We will be taking legal action against the company and taking it to the European Commission for Human Rights. Do not think of getting involved with this company as they do not support equality and treat staff terribly.
10 July 2025
Unprompted review
Reply from Angloville
Angloville takes any allegations of inappropriate behaviour, especially involving racism or discrimination, with the utmost seriousness. On behalf of the entire organisation, we express our sincere concern regarding the incident that occurred in Malta during our programme at Bella Vista.
As a cultural exchange programme, Angloville is founded on principles of openness, empathy, and mutual respect. We are privileged to welcome participants from diverse nationalities and backgrounds, viewing this diversity as one of the most valuable aspects of the learning experience. You will see these values reflected in our social media, website, and all our communications: https://www.instagram.com/anglovillementors/
This situation goes against everything Angloville stands for. While incidents of this nature have been the first time in our nearly 15 years of operation, we recognize that our commitment to creating safe, inclusive spaces requires constant vigilance and improvement. The title of your feedback is both unfair and defamatory.
Following the incident, immediate action was taken on-site to address the matter. A guided discussion and reflection process was conducted with both Polish and International Coordinators, as our teams include mixed nationalities and ethnicities by design, to acknowledge the impact of the reported behaviours on all programme participants. The individuals involved were made fully aware of the gravity of the situation, with their families also informed. Our coordinators provided support to all participants to ensure everyone felt comfortable and ready to continue with the programme.
However, we must respectfully clarify the facts surrounding your daughter’s situation. At no time were your daughter or other participants victims of racist abuse from our organisation or staff. While we fully understand that she was shocked and upset by the situation, the ultimate decision to leave the programme was made voluntarily. As an adult participant, your daughter completed and signed a voluntary departure form, which we have on record. We have respected her decision. Please understand that our duty of care and programme responsibility conclude when a participant chooses to leave voluntarily, in line with our terms and conditions. Please review paragraph “7.2 Cancellation by International participants.”
We want to emphasise that, as a company, we take all feedback seriously and remain committed to continuous reflection and improvement. Where necessary, we are prepared to cooperate with relevant authorities to ensure complete transparency.
Málta nightmare because of racist Angloville employees
I was staying at a hotel this week in Malta where it seems a tour group from France of very young children were targeted by the Polish teenagers. What I saw disgusted me. Monkey chants, banana throwing at these young children. From what I could see they were also hurling abuse at one of the girls working there of African background. We couldn't sit on our balcony as it was constant. What was most disgusting was the Polish leaders laughing and encouraging the behaviour. I am writing to the embassies involved as this is blatant racism encouraged by the company employees, and anyone of colour seems fair game. I overheard they had also sacked two staff who were of colour for complaining.
9 July 2025
Unprompted review
Reply from Angloville
Thank you for bringing this extremely serious matter to our attention. The behaviour you have reported is absolutely reprehensible and completely contrary to everything Angloville stands for. We categorically condemn such actions and want to state unequivocally that racism and discrimination have no place whatsoever in our programmes or community.
As a cultural exchange programme rooted in principles of openness, empathy, and mutual respect, we are privileged to welcome participants from diverse nationalities and backgrounds. The incidents you describe represent a fundamental violation of our core values and the inclusive, respectful environment we are committed to providing. You will see these values reflected in our social media, website, and all our communications: https://www.instagram.com/anglovillementors/
This situation goes against everything Angloville stands for. While incidents of this nature have been the first time in our nearly 15 years of operation, we recognize that our commitment to creating safe, inclusive spaces requires constant vigilance and improvement.Your accusations are both unfair and defamatory.
We have conducted a thorough investigation into this matter. Following the incident, our team led open conversations with participants and coordinators to reflect on the importance of respect, empathy, and responsible conduct in an international setting. These discussions were meant to promote understanding and growth, rather than punishment, in line with our educational values.
We have also used this as an opportunity to review our internal processes to ensure we respond more quickly and sensitively in the future. This includes strengthening staff training and updating our guidance materials to reinforce anti-discrimination awareness and response practices across all programmes.
Racist company do not trust.
Angloville is a company with no morals. This company is entrusted with taking care of their volunteers and the children with a supposed no tolerance policy. However this is not true. They allow teenage boys to be openly and aggressively racist towards both children and adults of colour. To the extent that they felt they need to call the local authorities as they feared for their safety.
Anyone with any sense of decency or morality should stay far away from this company.
Edit:
After seeing the response from Angloville I would like to clarify that attempts were made to bring this to the attention of higher up officials however on the ground the coordinators laughed at the racism and saw no issues with it. Stating that you have certain values and actually following through with them from the ground up are two very different things. Maybe for the sake of future volunteers and attendees you should consider taking on paid staff who do NOT find racism funny.
9 July 2025
Unprompted review
Reply from Angloville
We were deeply saddened to learn of the incident that occurred earlier today, and I want to assure you that our office and programme coordinators share your shock and concern. At Angloville, we maintain a zero-tolerance policy for racism and all forms of discrimination, and our mission is always to foster genuine cultural exchange and mutual respect. Our international participants come from a wide array of cultural and linguistic backgrounds, and it is precisely this diversity that makes Angloville so special.
While we understand your desire to raise awareness, we would have appreciated the opportunity to address this matter immediately had you alerted us directly. Fortunately, our on-site team reported the incident as soon as it happened, and Angloville is now working with everyone involved to resolve the issue and prevent any recurrence.
We have conducted a thorough investigation into this matter. Following the incident, our team led open conversations with participants and coordinators to reflect on the importance of respect, empathy, and responsible conduct in an international setting. These discussions were meant to promote understanding and growth, rather than punishment, in line with our educational values.
We have also used this as an opportunity to review our internal processes to ensure we respond more quickly and sensitively in the future. This includes strengthening staff training and updating our guidance materials to reinforce anti-discrimination awareness and response practices across all programmes.
This situation goes against everything Angloville stands for. While incidents of this nature have been the first time in our nearly 15 years of operation, we recognize that our commitment to creating safe, inclusive spaces requires constant vigilance and improvement.Your accusations are both unfair and defamatory. Our staff, coordinators, and participants collectively embody the very values of openness and inclusivity that are at the heart of our programmes.
You will see these values reflected in our social media, website, and all our communications: https://www.instagram.com/anglovillementors/
Angloville-Kurpe Arte, Poland -SLAVE LABOUR
I was a native English-speaker 'mentor' for this English conversation program in Poland. We were promised 6 nights in a 3-4 star hotel+3 meals a day. The reality was we were put 2-to-a room in the staff quarters-old dirty furniture with bugs in the basement+ yuki food which made you pyuk. In the evening nothing cooked -just cheese+ bread. 1 mentor was bitten in the eye by a bug in her room. Polish students pay Euros 1000+ for this program I doubt Angloville spent 100 Euros on the mentors. The days were were long (9am to 9 pm). There was not even a single cultural trip in the neigbourhood! They even had the nerve to charge 35 Euros to the mentors as 'admin fee'. A horrible experience. NEVER AGAIN! Avoid at all costs!
Pros
Nothing!
Cons
Slave labour, terrible food, awful accomodation.
terrible food
dirty bug-ridden accomodation
Notice Angloville admits "We completely agree with you regarding the conditions you experienced, particularly the sudden bug infestation at that venue" and yet they complained to Trustpilot to take my review down!!!!
12 June 2024
Unprompted review
Reply from Angloville
Thank you for taking the time to share your feedback. We are genuinely surprised to receive your review now, as your participation was in 2023, but we appreciate you bringing these concerns to our attention.
We completely agree with you regarding the conditions you experienced, particularly the sudden bug infestation at that venue. This was absolutely not the standard we strive to maintain, and we sincerely apologize for the distress this caused you. Please note that the hotel staff was working with professional pest control services during your stay to completely eradicate the bug problem.
The venue has since undergone complete renovation, and the venue currently holds a high rating on Booking.com and Google, reflecting these improvements.
While we cannot change your experience from 2023, we sincerely regret that your time with us was so disappointing and hope you'll give us a second chance.
Rubbish company
Rubbish company. Not serious and professional at all. I had an interview on the 28th of March 2025 with a woman (Not citing her name here). No one came back to me, absolutely no one. I contacted this lady, but her email is not valid. then i sent an email to the info contact team, then again no one came back to me. They wrote me back when i started to talk about GDPR and my right to be forgotten, they started to be scared and apologised. Sorry, but they wasted my time for this interview and they didn t come back to me. Stay away from this company.
1 June 2025
Unprompted review
Reply from Angloville
Thank you for sharing your personal experience. We’re genuinely sorry to hear that your experience with our recruitment process did not meet your expectations.
At Angloville, we receive over 400 applications per week from candidates across the globe. Due to this high level of interest, our programmes are highly competitive, and unfortunately, we are not able to offer a role to every applicant.
We acknowledge that we should have communicated our decision more promptly. While we fully respected your request to have your data deleted after only a couple of weeks, you must also kindly note that recruitment decisions do take time and are based on multiple factors to ensure the best possible match between participants and the programme environment.
We understand your disappointment and we sincerely wish you all the best in your future endeavours. Thanks again for your interest in Angloville.
The best choice I ever made.
It is an incredible company. It has allowed me to travel to Malta, Poland and Austria whilst meeting lovely other like minded people wanting to make a positive impact. The polish children are incredibly respectful and accepting of your support and teaching. I thought I was making an impact on them but the way the made me feel was incredible. Everyone involved loves the week and leaves with incredible memories. Anyone looking to work with children or just share a wonderful experience should try it!!!
3 June 2024
Unprompted review
Reply from Angloville
Thank you for your wonderful feedback! We’re so glad you had a rewarding experience, traveling and connecting with like-minded people. It’s great to hear the children made such a positive impact on you as well. We appreciate your recommendation and hope to see you again soon!
Great experience at the last Krakow
Great experience at the last Krakow, Poland programme. Lots of amazing people, great venue, lovely food.
27 January 2025
Unprompted review
Reply from Angloville
Thank you Ewan for your fantastic review! We’re so happy to hear you had a great time at the Krakow programme and enjoyed meeting new people, our wonderful international and local participants, the venue, and Polish cuisine. We look forward to welcoming you again soon!
The AngloTEAM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.