I opened this account and it was giving high interest. Then when I wanted to move funds, I needed to revalidate which I did follow showing all forms of ID. Now I cannot even login. I am retired US... See more
Company replied
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See what reviewers are saying
I don't use my Anchor app as much as I should so I've locked out a few times. The support as always been very helpful in getting everything back on track and working properly. The only thing I'd like... See more
Update: After days of emails and reaching out online in every way I could find, I was able to transfer my funds out. I updated to 3 stars because I did end up getting my money but I know many other... See more
Company replied
Wow there's a lot of negative reviews here but I just had a really nice experience with their support team... i wasn't able to get my money sent to my bank... it seems that where I live (new york) is... See more
Company details
Written by the company
Buy, sell, and send crypto.
Contact info
United States
- support@tryanchor.com
- www.anchorusd.com
You should know
3.8
Great
42 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Withdrawals are denied and not processed 2 months 4 failed attempts and 2 different banks later
This is a take your deposited funds fast and allows quick trades but never releases them for withdrawal I’m on my second bank and they have yet to process the transaction and their customer service doesn’t exist and ohh a phone number that doesn’t either. So what do I do now keep requesting help and documenting the request and turn it over to my attorney, bank, and FBI.
13 August 2021
Unprompted review
Reply from Anchor
Hi Bruce,
Thank you for providing a review of our product and service. It looks like we’ve been in touch to resolve this issue with you - if everything is all set, would you mind updating your review to reflect? Your feedback means a lot to our team and helps us improve! Please get in touch with our support team if you need further assistance: support@tryanchor.com
Best wishes,
Team Anchor
Why can’t Anchorusd provide or at least…
Why can’t Anchorusd provide or at least let me know what information needed to withdraw coin’s. I would like to send coins. Provide answers why I can’t send coins. Asking over three months. No customer support.
10 July 2021
Unprompted review
Reply from Anchor
We have been in touch with this customer directly regarding their inquiry. We take customer privacy very seriously, and so cannot publicly comment on any specific details of this case.
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