Jayde was extremely helpful in resolving my questions about my automatic bill pay and the email I received. She took the time to look into my account, clearly explained what was going on, and let... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Working with Megan Eddings is always great. We go to her for all of our customers' commercial finance needs. She is always clear and quick with her responses to any documents we need and provides a gr... See more
Company replied
Kira was absolutely fantastic! She was clear, professional, and extremely helpful in resolving my billing concern. She quickly identified that my recurring payments were set up through the EBill sys... See more
Company replied
Johnel is a valuable asset to your company! I have been fortunate to speak with her on 2 occasions when I called customer service/support. She was remarkably helpful and above all very polite and kind... See more
Company replied
Company details
Written by the company
Amur Equipment Finance started in 1996 in Grand Island, Nebraska. Following a significant capital investment in 2013, and a strengthening of its leadership team beginning in 2015, it has evolved into one of the largest independent equipment finance companies. AmurEF employs 145 employees nationally and has almost doubled its workforce in recent years. Today, it is a Top Five nationally ranked independent commercial equipment finance provider and a certified Great Place to Work® dedicated to ensuring that its customers and employees around the nation are equipped to grow and succeed. AmurEF directly serves business owners as well as broker and vendor origination partners in equipment-intensive industries including transportation, construction, commercial and industrial equipment, technology, food service, agriculture, packaging, and energy. AmurEF is active in both small-ticket and middle market financing, originating $10K to $2MM transactions across a wide range of credit profiles and with terms of up to 84 months. Call 888-272-1154 to learn more.
Contact info
304 W. 3RD Street, PO Box 2555, 68801, Grand Island, United States
- 888-272-1154
- info@amuref.com
- www.amuref.com
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great People
Shandra took care of what I needed right away, it was Great
Thanx Darryl Anderson
31 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you, Darryl, for taking the time to share your experience! We’re so glad to hear that Shandra was able to take care of your needs right away.
We truly appreciate your kind words and your business. Thanks again!
john gotti would give you a better more…
john gotti would give you a better more transparent interest rate and terms
3 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your feedback. We take concerns regarding transparency very seriously.
We always provide all financing terms, including payment structure and total contractual obligations, for review prior to signing and funding. At that time, no questions or concerns were raised regarding the terms of the agreement. We make every effort to ensure customers have the opportunity to review and understand all documentation before moving forward.
Thank you again for sharing your feedback.
Jayde is Awesome to work with
She listened to my issue.
She reviewed my account
She solved my problem
Really Pleasant and Cheerful
Thanks Jayde
2 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for sharing this, John! We’re glad to hear that Jayde took the time to listen, thoroughly review your account, and get everything resolved for you.
It’s great to know her pleasant and cheerful approach made the experience even better. We truly appreciate your feedback and your business!
Wonderful people to deal with From…
Wonderful people to deal with From start to finish only took about 1 hour I would highly recommend this company for all your Equipment financing needs
12 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for the wonderful feedback, Chip! We’re thrilled to hear that your experience was smooth and efficient from start to finish.
Your recommendation means a lot to us, and we truly appreciate the opportunity to support your equipment financing needs. Thank you for your business!
agent shellie did a great communication…
agent shellie did a great communication and assisted me with my problem ... Thankyou amur
31 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for sharing your experience, Manjyot! We’re so glad to hear that Shellie communicated well and assisted you with your concern.
We truly appreciate your kind words and your business. Thank you for choosing Amur!
Failure to provide contract in time…
Failure to provide contract in time allowed by the U. S. Asked for docs a week prior
30 March 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Russell, We’re sorry to hear about your experience and understand how important it is to have documentation when you need it.
Our records indicate that the requested documents were sent, but we would like to make sure you have everything you need. If you are still missing anything or need additional copies, please don’t hesitate to reach out to me directly at jwiley@goamur.com, and I’ll be happy to assist.
We appreciate your feedback.
Good customer service
Good customer service, answered all my questions, thank you
30 March 2026
Unprompted review
Reply from Amur Equipment Finance
We are happy to hear that our team provided excellent support by addressing your inquiries. Thank you for your positive feedback, Abe! We appreciate it.
Payment help
Shellie was a lot of help with moving a payment on my equipment.
30 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for sharing your experience, R&D Enterprises LLC! We’re glad to hear that Shellie was able to assist you with your payment and make the process easier.
We truly appreciate your feedback and your business!
Jayde was very helpful and experienced
Jayde was very helpful and experienced, making communication easy and simple
26 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for sharing your experience, Willie! We’re glad to hear that Jayde’s knowledge and helpful approach made communication easy and straightforward.
We truly appreciate your kind words and your business!
Great customer service
My experience with Ms. Jacqueline Collins was great. She provided excellent customer service and maintained a high level of professionalism throughout the entire interaction. She was attentive, courteous, and ensured that all questions and concerns were addressed promptly and thoroughly. I truly appreciate her dedication and would highly recommend her for her outstanding service.
27 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for your thoughtful feedback, Juan! We’re delighted to hear that Jacqueline provided such attentive, courteous, and professional service throughout your experience. Ensuring all questions are addressed thoroughly is exactly the level of support we strive for.
We truly appreciate your recommendation and your kind words, it means a lot to our team. Thank you for your business!
Johnel was a pleasure
Johnel was a pleasure; she was professional and followed up like she said she would. I wish more companies had the kindness and dedication like Johnel did.
26 March 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Lisa! Thank you so much for your thoughtful feedback! We’re delighted to hear that Johnel provided professional, reliable follow-up and made your experience a positive one.
Your kind words about her dedication and kindness truly mean a lot. We’re proud to have team members like Johnel, and we sincerely appreciate your business!
Shellie was extremely helpful and…
Shellie was extremely helpful and understanding!!
25 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your kind feedback, Jason! We’re so glad to hear that Shellie was helpful and understanding. Providing supportive and attentive service is very important to us.
We truly appreciate you taking the time to share your experience and thank you for your business!
Megan made it so easy to purchase a new…
Megan made it so easy to purchase a new work truck for my plumbing company highly recommend to anyone!!
25 March 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Kc Mcclain! Thank you so much for the wonderful feedback! We’re thrilled to hear that Megan made the process of purchasing your new work truck so easy.
We truly appreciate your recommendation and your trust in working with us. Wishing you continued success with your plumbing business, and we look forward to supporting you again in the future!
Jayde Fernandez is very helpful and…
Jayde Fernandez is very helpful and accommodating.
25 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your kind words, Ryan! We’re so glad to hear that Jayde was helpful and accommodating. We truly appreciate you taking the time to share your experience and thank you for your business!
Me question was resolved and received…
Me question was resolved and received an email to follow up my request.
24 March 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Sergio! We're happy to hear that your question was resolved! We appreciate you taking the time to leave us this positive feedback and are grateful for your review.
Top Tier Service
Jayde was awesome! Sent the documents I needed in a timely matter.
23 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for the great feedback, Stan! We’re so glad to hear that Jayde was able to get you the documents you needed quickly. Providing timely and efficient support is always our goal.
We truly appreciate your kind words and your business!
Julian went above and beyond what was…
Julian went above and beyond what was expected to make sure everything I needed was done correctly and in a timely manner
23 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for sharing your experience, Tony! We’re thrilled to hear that Julian went above and beyond to ensure everything was handled correctly and in a timely manner. That level of care and attention is exactly what we strive for.
We truly appreciate your kind words and your business!
Shellie Creutzberg- the Best!
Shellie has consistently gone above and beyond for me. Any time I have had a question regarding my loan, whether it be providing tax documents or answering questions in understanding the AMUR online tools- she has been nothing but prompt and resourceful. I cannot stress again how professional and accessible she is. I emailed her with a question on a Friday @3PM, and received a response and assistance within 45 minutes...
20 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for taking the time to share such thoughtful feedback, Brett! We’re thrilled to hear that Shellie has consistently gone above and beyond in supporting you. Her responsiveness, professionalism, and willingness to help, especially with quick turnaround times like that, truly reflect the level of service we strive to provide.
We greatly appreciate your kind words and your continued trust in working with us. Thank you for your business!
Sandra Svenson was very helpful
Sandra Svenson was very helpful!
She assisted me in providing information needed by a carrier with whom I am planning to lease.
I appreciate her extra effort!
20 March 2026
Unprompted review
Reply from Amur Equipment Finance
Good morning R Finch! Thank you for sharing your experience! We’re so glad to hear that Sandra was able to assist you and provide the information you needed. Going the extra mile is what we strive for, and we truly appreciate you recognizing her efforts.
Thank you for your kind words and your business!
It was a quick and smooth process
It was a quick and smooth process. Megan Eddings helped me out and was really responsive.
19 March 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for sharing your experience, Amritpal Singh! We’re glad to hear the process was quick and smooth, and that Megan was responsive and helpful along the way.
We truly appreciate your feedback and your business!
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