Amunra Reviews 

533
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpful and efficient staff, with several individuals praised for their guidance and kindness during support interactions. Reviewers also find depositing funds easy and seamless, describing the platform as having smooth games and an enjoyable user experience. However, some customers noted significant delays in withdrawals, experiencing prolonged waiting times, and a verification process often requiring multiple document requests. Additionally, a number of people report receiving generic, copy-pasted responses from customer support, or having accounts closed without clear explanation, sometimes preventing access to winnings.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting significant delays in withdrawals, sometimes... See more

Customer service

Users describe ambiguous interactions with customer service, with many experiencing significant frustration... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, kindness, and... See more

Service

People report ambiguous experiences with service, with some customers expressing high satisfaction, noting... See more

Response time

Consumers express significant dissatisfaction with response times, particularly regarding withdrawals and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

my withdrawal was delayed but they finally payed me 3 withdrawals in one time so they do pay just takes time.

Company replied

Rated 2 out of 5 stars

Title: Withdrawal eventually paid but took 73 days My withdrawal was eventually paid, however the process took an extremely long time and involved repeated verification rounds. Timeline of t... See more

Company replied

Rated 5 out of 5 stars

Amunra is genuinely one of the only good Australian online casinos, I've tried many, many casinos such as Rocketplay, Spinbet, Spinfever ect and none of them even come close to the level of service Am... See more

Company replied

Rated 5 out of 5 stars

I reached out to support because I wasn’t sure how to upload my documents properly, and Emily guided me step-by-step. She explained everything clearly, reviewed my files right away, and my account was... See more

Company replied



Contact info

3.3

Average

TrustScore 3.5 out of 5

533 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(533)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i just happen to enjoy the overall mobile experience a lot more on amunha

believe everyone does that too these days but i play mostly on my phone, and Amunra’s site runs super smooth. had my experience ruined by lag on other casinos, which do not happen here. 5 ⭐s

12 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 1 out of 5 stars

MOST SCAM CASINO 2025

This casino deserve 0 star.
First they will all time send you emails even if you block them . They are more worst then scammers. The worst things is payement never will be done all reveiws here positive they buy them they are not real and if i lie trustpilot can prouve my words. All positive reviews are fakes. Casino return your withdrawal automatiquely its happend to me 10 times .
You will never win they broke all law of gambling in Europe so they have someone who protect them 🤣.
I send request permenante closure 48h they dont want even to close account.
The only question for this casino ?? Are you thinking that you are in jugle?
I will make you most famous scam casino in 2025

25 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The amunra.com team

Rated 5 out of 5 stars

AmunRa gives weekly free spins

AmunRa gives weekly free spins, and last time, I turned them into $350. Cashed out, no issues!

19 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Christopher,

Thank you for sharing your experience! We're thrilled to hear that you made the most of our weekly free spins and had such a great win! It's fantastic to know that your withdrawal was processed smoothly. We appreciate your feedback and look forward to more exciting wins for you in the future!

Best Regards
Team AmunRa

Rated 5 out of 5 stars

AmunRa VIP Treatment is Amazing!

After playing regularly for six months, I was invited to the VIP program. Now, my withdrawals are processed within 12 hours, I get weekly cashback, and my personal manager Emma sends me exclusive bonuses. Last week, I withdrew $8,000, and it arrived in one day!

18 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Tobias,

Thank you so much for sharing your experience with us! We're absolutely thrilled to hear that you're enjoying the benefits of our VIP program. It's fantastic to know that the faster withdrawals, weekly cashback, and exclusive bonuses are making your gaming experience even better.

Best Regards
Team AmunRa

Rated 5 out of 5 stars

I won $2,000 on Crazy Time

I won $2,000 on Crazy Time, but since it was my first withdrawal, I had to go through account verification. Sent my documents and processed everything for 24 hours. Once approved, the money hit my Skrill account in 24 hours. Ethan from support was patient with my questions.

17 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Oliver,

Congratulations on your big win of $2,000! 🎉

We're so glad to hear that the verification process went smoothly and that Ethan from support was able to assist you with your questions.

It’s great to know you received your payout quickly after the approval. We really appreciate you sharing your experience and are happy everything worked out! If you need any help in the future, don’t hesitate to reach out.

Best of luck with your next win! 💸🙌

Best wishes,
Amunra Customer Support

Rated 5 out of 5 stars

after spending months looking up, guess i found a casino that really pays out!!

i know gambling is all about luck, but i swear amunra’s slots have been way kinder to me than other sites, which is crazy. had some really nice wins already!

9 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Oda,

Thank you for the fantastic review!

We're so happy to hear that AmunRa's slots have been treating you well and delivering some nice wins—sounds like luck is on your side! We always strive to offer an exciting and rewarding experience, and it’s great to know it’s paying off for you.

Best of luck with your future spins, and we hope you continue hitting those big wins! 🎰💰✨

Best wishes,
Amunra Customer Support

Rated 5 out of 5 stars

Withdrawal is fast...

Withdrawal is fast.... good

14 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Samuel,

Thanks for the quick feedback!

We're glad to hear that your withdrawal was fast and smooth. We always aim to provide a seamless experience, so it's great to know we're hitting the mark!

If you need anything else, don't hesitate to reach out.

Enjoy your gaming! 😊💰

Best wishes,
Amunra Customer Support

Rated 4 out of 5 stars

Almost perfect, but needs more variety when it comes to niche games

If you love those famous slots, then amunra is a good choice. But if you’re looking for rare or lesser-known slot providers, I must warn you that their selection could be somewhat bigger....

25 February 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Maddison,

Thank you for your honest feedback! We're so glad to hear that you’re enjoying the popular slots at AmunRa.

We understand your point about wishing for a broader selection of rare or lesser-known slot providers, and we appreciate the suggestion. We're always looking to improve and expand our offerings, so we'll definitely keep that in mind moving forward.

Thanks again for sharing your thoughts, and we hope you continue to have a great time playing with us! 🎰✨

Best wishes,
Amunra Customer Support

Rated 5 out of 5 stars

Great Variety of Slots and Live Casino Games

I love playing slots, and AmunRa has an impressive selection! They also have some great live dealer games, which makes it feel like a real casino. The site runs smoothly, and I’ve had no major issues so far.

12 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Toby,

Thank you for the wonderful feedback!

We’re so glad to hear you’re enjoying the impressive selection of slots and live dealer games at AmunRa.

We aim to create an immersive experience that feels just like being at a real casino, so it’s great to know the site is running smoothly for you. We appreciate your support and look forward to providing you with many more exciting gaming sessions!

Best of luck with your next spin! 🎰🎲✨

Best wishes,
Amunra Customer Support

Rated 4 out of 5 stars

Slowish withdrawals. Could be faster anyway. Overall good, though

Before I get into that, everything here works as it should, and I’ve had no major issues. With that said, I wish they processed payouts a little faster. Got my money, so no worries here.

28 February 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Jorja,

Thank you for sharing your feedback!

We’re happy to hear that everything has been running smoothly for you overall.

We completely understand your desire for faster payout processing, and we’re always looking for ways to improve the experience. It’s great to know you’ve received your money, though!

We appreciate your patience and will keep working on enhancing our services. If you ever need anything, feel free to reach out!

Best wishes,
Amunra Customer Support

Rated 5 out of 5 stars

My first withdrawal took a little…

My first withdrawal took a little longer because I had to verify my account, but after that, everything was quick. I’ve withdrawn three times now, and the money always arrives within 24 hours.

6 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Pavlina,

Thank you for your great review! We're glad to hear that your withdrawals are now quick and that the process has been smooth. We appreciate your patience and are happy to provide a fast, reliable service!

Best Regards
Team AmunRa

Rated 5 out of 5 stars

Depositing money into AmunRa is…

Depositing money into AmunRa is instant, which is great. My first withdrawal took a bit fast than expected (about24 hours), but once my account was verified, the second one was much faster. The process is straightforward, just be patient with the first withdrawal.

4 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Adrian,

Thank you for your great feedback! We're happy to hear you're enjoying the fast deposits and smooth withdrawal process. We appreciate your patience, and we're glad to see everything is running smoothly after your account verification!

Best Regards
AmunRa Team

Rated 5 out of 5 stars

AmunRa caught my attention because of…

AmunRa caught my attention because of its Egyptian theme, and I have to say, it delivers! The website is visually stunning, and the game selection is fantastic. I’ve played slots, live casino, and table games, and everything runs smoothly. The bonuses are generous, but make sure you read the wagering requirements.

3 March 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Bronco,

Thank you for your great feedback! We're so glad to hear that AmunRa caught your attention and that you’re enjoying the game selection and bonuses. We appreciate your thoughtful mention of the wagering requirements, and we’re happy to know everything is running smoothly for you!

Best Regards
Team AmunRa

Rated 5 out of 5 stars

Thanks for the welcome bonus

Im surprised with the welcome bonus in playing here. I have a great time playing Buffalo’s Sun! The game mechanics are simple and fun, and signing up was a breeze. My biggest surprise? Turning $100 into $500 in just one spin!

27 February 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Sullivan,

We truly appreciate your kind words and are so glad you're enjoying your experience with us. Your support means a lot, and we look forward to having you with us for many more great moments!

Best Regards
Amunra Team

Rated 1 out of 5 stars

Looking for advice

Looking for advice. A teenager of mine used this site to gamble away 650 dollars of my money. Yes there was some responsibility on my part as I aloud this to happen as I do give them access to my account and noticed what was happening and reported it right away. No verification was done as I was able to verify before the account was closed. Support refused my claim even thow they could not confirm any wrong doing on their part. I need to know if I can escalate as I know if she would have won they would have asked for money back. Any advice greatly appreciated.

21 February 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Anthony,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 5 out of 5 stars

My experience w/ their sportsbook was awesome!

I had a great experience with their Sportsbook. I deposited $50, bet on a few soccer games, and ended up with $210. It’s definitely worth it, and I’ll be back for more!

21 February 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Felix,

Thank you for your great review! We're thrilled to hear you had such a positive experience with our Sportsbook. We look forward to having you back for more exciting bets!

Best Regards
Team AmunRa

Rated 5 out of 5 stars

Exciting horse racing betting

I’ve had nothing but positive experiences with this casino when betting on horse racing. The interface is great, making it easy to place bets. I also had a question about the betting process, and Alex from support was extremely helpful and quick to assist.

19 February 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Griffin,

Thank you for your fantastic review! We're so glad to hear you're enjoying the horse racing experience with us. It's great to know that Alex was able to assist you quickly. We truly appreciate your feedback and look forward to continuing to provide you with a top-notch experience!

Best Regards
AmunRa Team

Rated 5 out of 5 stars

Give Amunra a try if you’re after a reliable casino

There are a lot of exciting games to play, and I’ve found a few favorites. What I really like is that the payouts are quick. Customer support Kyle is helpful and responds fairly quickly, though not instantly. Definitely worth checking out for a good time and solid chances to win.

17 February 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Theo,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

Rated 5 out of 5 stars

Trustworthy, But Not Thrilling

Since I started playing on Amunra six months ago I have not encountered any payment problems. All site functions perform correctly but I find the site somewhat boring. I do not find anything exciting about this place. You can depend on it for safety but if you need more innovation or excitement explore other options.

4 February 2025
Unprompted review
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Reply from Amunra

Dear Marisa,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

Rated 4 out of 5 stars

Great for Table Games

Players who enjoy blackjack and baccarat will find Amunra a great casino to visit. I have experienced seamless gameplay and no withdrawal problems with a usual processing time of 3 days. The minimum betting amounts exceed my preference. Low-stakes players might find this to be a disadvantage.

5 February 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Jayden,

Thank you for taking the time to leave this awesome review!

We are happy to hear that you are finding our live casino suiting to your liking.

If you have anything we can assist you with, please do not hesitate to contact us directly! :)

Best wishes,
Amunra Customer Support

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