Very likeable representative , put me at my ease , explained fully what to expect . Described the various hearing aids available and their ease of use . Performed the various hearing tests in comfort... See more
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Review summary
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Reviews shaping this summary
The earring test I had was very thorough, everything was explained to me before the examination was started and what to expect. After I had finished the test the gentleman then went through everything... See more
Company replied
Lisa at your Stockport branch did a hearing test very thoroughly, the like of which I have never had by Amplify Hearing. Their so-called audiologist Matt Kearon has never done a hearing test of that t... See more
Company replied
I visited your Poulton shop on 29th April for a hearing test with Ismail. Ismail was absolutely brilliant. He explained everything in detail and let me trial your hearing aids. I went back a week late... See more
Company replied
Company details
Written by the company
A global leader in hearing healthcare for over 70 years and in 28 countries. Fast-track your hearing care with FREE hearing tests and FREE trials of the latest hearing aids.
A global leader in hearing healthcare
Written by the company
- Fast-track your hearing healthcare with Amplifon
- Our expert Audiologists will create a personalized free lifetime aftercare program to suit your hearing needs and the performance of your hearing aids.
FREE Lifetime Aftercare
Our expert Audiologists will create a personalised free lifetime aftercare program to suit your hearing needs and the performance of your hearing aids.
PLUS we offer a 60 day money back guarantee on all hearing aid purchases.
Contact info
Gateway House, Styal Road, M22 5WY, Manchester, United Kingdom
- 0161 209 7008
- www.amplifon.com
4.6
Excellent
7K reviews
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I had my Hearing test done at Amplifon…
I had my Hearing test done at Amplifon and very good service by the staff which gave me result straight away.
14 May 2026
Unprompted review
Reply from Amplifon UK
Thank you for your kind feedback. We are delighted to hear that you received very good service from our team and that your hearing test experience was smooth and informative. We appreciate your support and look forward to assisting you again in the future.
Amplifon UK
just been to stockport from wigan was…
just been to stockport from wigan was full of nerves but when i went in Lisa the audiologist made me feel so relaxed had all the hearing tests and came out with exactly what i wanted,the service was the best i have had ….fantastic service look forward to the follow up .would definitely recommend them
18 May 2026
Unprompted review
Reply from Amplifon UK
Dear Lawrence,
Thank you for taking the time to leave such a wonderful review. We are pleased to hear that Lisa helped you feel relaxed and comfortable throughout your appointment. It is fantastic to know you were happy with the service and the outcome of your visit. We truly appreciate your recommendation and look forward to seeing you again at your follow-up appointment.
Amplifon UK
My ears were thoroughly checked and a…
My ears were thoroughly checked and a hearing test carried out. Unfortunately the selection of hearing aids that I liked were too expensive for me so I am trying to sort the problem out.
14 May 2026
Unprompted review
Reply from Amplifon UK
Dear Mr Lewis,
Thank you for your review. We are pleased to hear that you found your hearing assessment thorough and informative. We understand that choosing hearing aids is an important financial decision, and our team is always happy to discuss suitable options and support wherever possible. Please do not hesitate to contact us if we can assist further.
Amplifon UK
Great first experience
The earring test I had was very thorough, everything was explained to me before the examination was started and what to expect. After I had finished the test the gentleman then went through everything and explained to me the results and showed me on the screen the difference in both ears he was very good. The service and staff was excellent
13 May 2026
Unprompted review
Reply from Amplifon UK
Dear David,
Thank you for your lovely feedback. We are delighted to hear that your hearing test was thorough and clearly explained throughout. It is wonderful to know that our team made you feel comfortable and well informed during your visit. We truly appreciate your kind comments about our staff and service.
Amplifon UK
I was given a very thorough test
I was given a very thorough test. Mr Stuart was very professional but friendly. I would recommend anyone to go to Amplifon.
13 May 2026
Unprompted review
Reply from Amplifon UK
Dear Pam,
Thank you for your kind review. We are very pleased to hear that Mr Stuart provided you with a professional and friendly experience. Your recommendation means a great deal to us, and we appreciate you taking the time to share your feedback.
Amplifon UK
The Audiologist was excellent.
The Audiologist was excellent.
The decisions arising are not least of a financial nature as funds are those of a pensioner and hence limited.
14 May 2026
Unprompted review
Reply from Amplifon UK
Thank you for your feedback. We are delighted to hear that you found the audiologist excellent and the appointment helpful. We completely understand that hearing care is an important financial consideration, and our team is always available to discuss the most suitable options for individual needs and budgets.
Amplifon UK
Reply from Amplifon UK
Dear Anthony,
Thank you for your review. We are pleased to hear that you found your appointment thorough and informative. We appreciate your feedback and look forward to welcoming you again in the future.
Amplifon UK
Extremely pleasant
Extremely pleasant, made me feel very comfortable.
Surprised me with a nice cup of tea. Definitely recommend.
13 May 2026
Unprompted review
Reply from Amplifon UK
Dear John,
Thank you for your kind comments. We are delighted to hear that you felt comfortable and well looked after during your visit. We are glad the small touches helped make your experience enjoyable, and we truly appreciate your recommendation.
Amplifon UK
The lady that did my hearing test was…
The lady that did my hearing test was experienced and yet friendly. She was also polite and caring. The test included sound and also hearing tests and made me realise how much of ordinary conversation I am missing. The whole atmosphere was relaxed Unfortunately as a OAP I can't afford the cost of decent hearing aids using the latest technology. Thank you for your time.
6 May 2026
Unprompted review
Reply from Amplifon UK
Dear Mr Wilson,
Thank you for your thoughtful review. We are very pleased to hear that you found our audiologist friendly, professional and caring. It is wonderful to know the appointment helped highlight your hearing needs in a relaxed and supportive environment. We understand your concerns regarding the cost of hearing aids and appreciate your honest feedback. Thank you again for visiting us.
Amplifon UK
Caroline was very friendly and…
Caroline was very friendly and professional. No sales push and very thorough.
12 May 2026
Unprompted review
Reply from Amplifon UK
Dear John,
Thank you for your lovely review. We are delighted to hear that Caroline provided a friendly, professional and thorough experience without any pressure. Your feedback is greatly appreciated, and we are pleased you enjoyed your appointment with us.
Amplifon UK
I was made to feel comfortable and…
I was made to feel comfortable and actually enjoyed the experience
9 May 2026
Unprompted review
Reply from Amplifon UK
Dear Robert,
Thank you for your kind feedback. We are very pleased to hear that you felt comfortable throughout your appointment and that you enjoyed the experience. We appreciate you taking the time to share your comments.
Amplifon UK
Disappointing experience turned around
I have had a set of hearing aids from Amplifon for two years now, and unfortunately, till now, the experience has been disappointing.
However, two days ago I had a review with an audiologist called Victoria in Chester and it changed things completely. She was knowledgeable, helpful and understood my problems straight away. She was also sure that everything could be sorted and had a plan of action immediately. In less than a week, everything is so much better - I can listen to music again without having to use headphones, and watch TV without turning the volume way above everyone else's comfort zone. I am really grateful for all that she has done to help me.
11 May 2026
Unprompted review
Reply from Amplifon UK
Dear Liam,
Thank you very much for sharing your experience. While we are sorry to hear that your earlier experience did not meet expectations, we are delighted that Victoria was able to make such a positive difference. It is wonderful to hear that her knowledge, understanding and clear plan of action have already improved your hearing experience so significantly. Your comments will mean a great deal to Victoria and the team, and we truly appreciate you taking the time to leave such thoughtful feedback.
Amplifon UK
Excellent Service
Thorough examination by the audiologist and a detailed explanation of my hearing issues
8 May 2026
Unprompted review
Reply from Amplifon UK
Dear Colin,
Thank you for your wonderful review. We’re delighted to hear that our staff made you feel supported and that you found the experience clear, patient, and reassuring throughout.
Creating a welcoming and supportive environment where all questions are answered is very important to us, so your feedback means a great deal. We truly appreciate you taking the time to share your experience.
Amplifon UK
Very Good Experience
The staff were excellent, patient and affirming. The experience was well conducted and everything was made very clear, all questions answered. A good supportive environment.
7 May 2026
Unprompted review
Reply from Amplifon UK
Dear Alan,
Thank you for your kind review. We’re really pleased to hear that you found our staff excellent, patient, and supportive, and that everything was clearly explained throughout your experience.
It’s great to know you felt comfortable asking questions and that the appointment was well conducted in a reassuring environment. We truly appreciate you taking the time to share your feedback.
Amplifon UK
Efficient
Efficient, not too time consuming. Confirmed what I knew I don’t need hearing aids. Initial phone call a bit pushy.
7 May 2026
Unprompted review
Reply from Amplifon UK
Thank you for your feedback. We’re pleased to hear that you found the appointment efficient and straightforward, and that the assessment provided reassurance about your hearing.
We also appreciate your comments regarding the initial phone call and are sorry if it felt a little pushy. Customer experience is very important to us, and your feedback helps us improve the way we communicate with our patients. Thank you again for taking the time to share your experience.
Amplifon UK
Excellent service and very…
Excellent service and very knowledgeable and helpful in every way.
14 April 2026
Unprompted review
Reply from Amplifon UK
Dear Jennifer,
Thank you for your wonderful feedback. We’re delighted to hear you received excellent service and found our team knowledgeable and helpful in every way. Your kind words are greatly appreciated, and we look forward to assisting you again in the future.
Amplifon UK
The service was very good & well…
The service was very good & well explained.
8 May 2026
Unprompted review
Reply from Amplifon UK
Dear Ian,
Thank you for your kind review. We’re delighted to hear that you found the service very good and that everything was clearly explained. Providing helpful, professional care is very important to us, and we truly appreciate your feedback.
Amplifon UK
Though the lady who conducted the…
Though the lady who conducted the hearing had been very polite and courteous, however, the sound proof cubicle had not been available for hearing test. Also, as promised, the hearing aid for two weeks testing at home had not been provided.
7 May 2026
Unprompted review
Reply from Amplifon UK
Dear Shahid,
Thank you for your feedback. We’re pleased to hear that the member of our team who conducted your hearing test was polite and courteous. However, we’re sorry to learn that your experience did not fully meet expectations.
We understand your disappointment regarding the soundproof cubicle not being available and the trial hearing aids not being provided as promised. This is not the level of service we aim to deliver, and your comments are appreciated as they help us improve our customer experience.
Thank you again for taking the time to share your feedback, and we hope to have the opportunity to provide you with a better experience in the future.
Amplifon UK
The hearing test went ok
The hearing test went ok, but I was told I need hearing aid, asked how much it would cost, and was told £800, I don't agree with that, as I think my hearing is ok! At the moment. if and when I need one, I'll go on the N.H.S. route.
13 April 2026
Unprompted review
Reply from Amplifon UK
Dear Sonia,
Thank you for your feedback. We’re pleased to hear your hearing test went well. We understand that deciding whether to proceed with hearing aids is a very personal decision, and there is never any obligation to move forward with treatment.
Our team always aims to provide honest advice and explain all available options so you can make the choice that feels right for you. We appreciate you taking the time to share your experience, and if you have any further questions or would like support in the future, we’d be happy to help.
Amplifon UK
Efficient Service provided Confidence
Efficient Service provided Confidence
Inam in Warrington was professional and reassuring
6 May 2026
Unprompted review
Reply from Amplifon UK
Thank you for your kind review. We’re delighted to hear you found our service efficient and confidence-inspiring. It’s especially great to know that Inam in Warrington was professional and reassuring throughout your visit. We’ll be sure to pass your feedback on to him. We really appreciate you taking the time to share your experience.
Amplifon UK
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