American Golf Reviews 

179,784
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 20,892 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and helpful staff who offer excellent, personalized service without sales pressure. Many appreciate the extensive product selection and the opportunity to try different options to find the right fit. People also highlight the competitive and affordable pricing, ensuring good value for money, making the shopping experience pleasant and productive for many. However, some customers reported issues with communication, including unanswered calls and slow responses from customer service, and occasionally encountered unhelpful or rude staff. A few other people also felt that some products had quality issues, such as faulty items or missing components upon delivery.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as helpful, friendly, and... See more

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, often highlighting professional, friendly, and... See more

Price

People report positive experiences with price, often finding excellent or fair prices for quality products.... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, friendly, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking to up grade my irons which was overseen by Richard Hampton. The outcome was there was very little difference. His advice as always makes is totally unbiased, staying with the same make I... See more

Company replied

Rated 5 out of 5 stars

I visited the store to browse and walked out having left £750 there - thanks largely to the wonderful, personalised service from Steve. From a friendly introduction and discussion about my game, he i... See more

Company replied

Rated 5 out of 5 stars

My wife and I as beginner golfers had a fitting for golf clubs and Tom could not have been more helpful, he explained all about the different types for club heads, shafts, and grips. we tried a number... See more

Company replied

Rated 5 out of 5 stars

Visited American Golf in Lincoln Was aiming to book an appointment for new golf clubs assessment Phil had time to fit me in straight away Very knowledgable and enthusiastic Has a real passio... See more



Company details

  1. Golf shop
  2. Golf Club
  3. Sporting Goods Store

Written by the company

Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.

Free Custom Fitting In-store

Written by the company

Visit one of our American Golf stores to receive a free Custom Fitting
Every player is different and their swing characteristics are unique. By using our personal golf club fitting service and state-of-the-art technology, we can improve your game to lower scores and allow you to develop as a golfer. Custom Fitting is just one of a range of complementary expert and personal services we offer in-store. So whether you'd like to 'Try Any Club' from our extensive range, Ask our PGA's for advice or have a 'Custom Fitting' we have the right solution to help you improve your game and with 88 stores across the UK there's sure to be one near you.
Trade-in
Transform your game and trade-in your old clubs for the latest equipment on the market. Simply bring your current clubs to any American Golf store for a valuation.

85 Stores Nationwide

Order online and collect in-store for free

Order online and collect in-store for free
Choose our 'deliver to store' option and collect your parcel at your nearest American Golf store for free! Whilst you are there why not book in for a free custom fitting?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

180K reviews

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4.7

All reviews

(179,784)

19,548 reviews in the last 12 months

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Rated 5 out of 5 stars

Store at Great Western Road

Store at Great Western Road, Glasgow always well stocked with a range of priced items within golf equipment/clothing categories. Staff not intrusive but more than helpful if required.

8 August 2026
Rated 5 out of 5 stars

Club repair

Called in to see if I could get a broken club fixed, the service from Alan was first class.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent help from Nick Rose in…

Excellent help from Nick Rose in fitting my clubs. Explained every s tee nod the process so knew exactly what was being proposed. Just need to see what happens in practice now , though I fear that will be down to me.

9 August 2026
Rated 3 out of 5 stars

The cashier was helpful however a…

The cashier was helpful however a person from a back room/ manager was a little offensive implying I was trying to swindle them by using a legitimate discount from a blue light card. A little too persistent with comments from the back room

9 August 2026

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