Amart Furniture Reviews 

29,857
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,696 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and going above and beyond to assist them. Many people are very satisfied with the product quality, finding items to be well-made, durable, and offering good value. The delivery service is frequently highlighted as efficient and punctual, with drivers often described as polite and professional. However, some customers experienced issues with delivery, including delays, items arriving damaged, or being left unattended. A few other people also felt that customer service was unhelpful, dismissive, or lacked clear communication, particularly regarding product availability or delivery information.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, friendliness, and... See more

Product

People report positive experiences with product quality, often describing items as pristine, fantastic,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and prompt... See more

Service

Consumers find service to be positive, with many reporting great and exceptional experiences from start to... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had such a great experience at Amart Midland! The staff were incredibly helpful, friendly and went above and beyond to make sure we were looked after. A special mention to Charlotte, the manager,... See more

Rated 5 out of 5 stars

Staff were very helpful from purchase last year to final pick up which kept getting delay due to our builders. I would notify staff of pickup delays and staff were very helpful with deferring pickup n... See more

Rated 5 out of 5 stars

From the moment I entered the store I was greeted by friendly staff. The staff were very knowledgeable and helpful. The payment process went smoothly and the delivery driver was punctual and careful w... See more

Rated 5 out of 5 stars

I have had a number of positive experiences with Amart. The product is good quality, made from good materials with good finishes. It lasts well. When in store the staff have been helpful, and the pric... See more



Company details

  1. #14 of 23 best companies in Furniture Store
  2. #6 of 11 best companies in Bedding Store
  3. #5 of 9 best companies in Bedroom Furniture Store
  4. #9 of 19 best companies in Decoration and Interior Design Store
  5. #2 of 7 best companies in Mattress Store
  6. #6 of 6 best companies in Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(29,857)

4,471 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

EVERYONE READ THIS BEFORE PURCHASES OF…

EVERYONE READ THIS BEFORE PURCHASES OF SINGLE TRUNDLE BEDS
I have ordered the 'Captain Jack Trundle Bed' This was the title. This should be a Bed frame with trundle underneath RIGHT? Well NO. we got sent JUST the trundle bed that slides under the frame and no normal bed frame for over the top. We went back onto the Website to check and it said NOTHING about JUST having the trundle and not the bed. The pictures ALL had images of the trundle and the bed SET. THIS was VERY missleading. We asked for a refund and they only agreed to give us some store credit. We had to go to so much trouble packing it back perfectly like they asked so i hope that this review gives them just as much trouble as we had. BOTTOM LINE: MISSLEADING SCAMMERS BE AWARE

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Amart has a wide selection of products at great prices

Amart has a wide selection of products at great prices. Information on stock availability is readily available and it’s very convenient to navigate to the checkout and get delivery times.
The description and depiction of the products are accurate. This was the case when I purchased my two bedside tables.
Highly recommended.

8 August 2026
Rated 5 out of 5 stars

An easy, efficient service

An easy, efficient process from order to delivery - I would rate them more than 5 stars! I love the real-time tracking of the delivery and it is well worth paying the extra for assembly and packaging removal. I love my new lounge furniture - thank you, team!

1 August 2026
Rated 5 out of 5 stars

Purchasing a king bed

Firstly, I was able to see options online prior to going into the store which was great. Then once in store the staff were wonderful assisting me. Once my order was processed then came the delivery.
Every process was wonderful to receive the bed I was after. Highly recommend Amart.

6 August 2026
Rated 5 out of 5 stars

Fantastic

Everything about my ordering process was smooth and efficient. The beds I ordered are fantastic. Pick up was easy. The whole process has been great!

7 August 2026
Rated 5 out of 5 stars

The experience of having my item…

The experience of having my item delivered with Smart was so easy. I was given live tracking with the driver which meant I could do my little jobs knowing I had the time. The whole process was so easy and convenient.

7 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look