Amart Furniture Reviews 

Wide range of products, availability, excellent customer service.

Experience from browsing right up to delivery was top notch service.

Their staff was very helpful and explained very detail

The shop was very clean and we received great service from Sharan.

Buying a lounge is as personal as buying a mattress. The staff at Amart Bundaberg were not only patient with me jumping from couch to couch but were able to also guide me through their payment options and delivery dates. Have always had a good experience buying from Amart

The Amart Bundall Bedding staff were very Knowledgeable this led to us selecting this store over other retailers.

Staff are very helpful and store well presented

Customer contact / price was not great last year during the Black Friday. But was truly amazing this year last week. From both side, first the seller was top notch, and made a really good price.

Very happy with quality of our new leather lounge setting. Excellent service from lounge selection to purchase and delivery.
Very courteous and helpful staff all round and delivery was exceptional.
We actually purchased the same product leather lounge as we did some 20 years ago and very happy with the new 3-seater lounge and separate lounge recliner.

I purchased a bed bundle, mattress, base and bed head from Amart Benowa in July 2026. After having several issues with the invoices not being correct, the delivery was a disaster. The first date I was given the truck apparently broke down and I get these things happen so I was told would be the next day. I was sent tracking for the delivery and the truck actually pulled up out the front of my house and we physically saw it and also on the tracking and then they took off again without the drivers getting out the truck or speaking to me and all day it kept saying a time which kept getting extended and I was repeatedly calling and getting no answers and no callbacks with any results. Eventually the tracking said cancelled and dropped out at the end of the day. On calling the store I purchased the bedding from late that day, they promised they would look into the next day. I had someone organised to dismantle my old bed and were waiting at my house to assemble the new bed which cost me extra as they hung around waiting and consequently had no bed to sleep on that night. The next day I had to end up calling the store again and the salesperson ended up getting someone to collect a new delivery from their store and bring to my house. As part of the order, an incorrect mattress was delivered to my house and when I called the store I was told I had received an upgrade. This was definitely not an upgrade, it was a cheaper mattress to the one I trialled and was sold in store. I ended up emailing the store twice with my issues, the invoice not being correct, the incorrect mattress being delivered and had no responses whatsoever. After quite a delay I ended up going on the customer care chat online and they advised me to call the store directly. A couple days later I received a text and email advising my items were in stock and to reply advising when I would like delivery. So no phone calls from the store in like a month of me trying to resolve the issues. Just an impersonal email about delivery which I was told could only be a Friday. Never received a text the day before delivery with a time just a tracking on the day and then a delivery of the correct mattress, so no advice they would be collecting the incorrect one and to have it ready. Anyway the delivery drivers were great and when contacting the store after this about my cash back voucher Jacqui was very prompt and helpful and I will say I am very happy with my new bed after all the disappointing customer service I DIDN’T get after my purchase.

Very disappointed with my purchase from Amart Furniture. The item was delivered faulty, and the overall quality was not what I expected. I would expect a new product to arrive in perfect condition and meet a reasonable standard of quality. This has been a frustrating experience, especially having to spend time reporting the issue and arranging a resolution. Amart needs to improve its quality control and ensure faulty or poorly finished products are not delivered to customers.

The sales team were very polite and helpful
They have excellent knowledge of.prodyxts

Honestly from the start of the sale to the drop of from the delivery was amazing . Great repersentive who sold the item ,tracking of the delivery helped a lot. Thanks

Amart has the best lounge selection. From their in store service to their delivery service everything was done professionally & on time.

We are extremly satisified with the products from amart recived. Good quality.

Have no complaints regarding my purchase. Transaction was smooth with no problems and delivery was hassle free.

Staff was very helpful and got what we wanted and also a discount.