Amart Furniture Reviews 

30,247
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,693 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the friendly staff for being exceptionally helpful, polite, and knowledgeable during their in-store purchases and consultations. Shoppers also deeply appreciate the smooth delivery service, professional team members, and the wide range of quality products available on display. Many buyers highlight that transactions are simple and seamless, making it very easy to find exactly what they need. Though some customers experienced unexpected delivery delays or faced frustrating issues with customer support response times and communication. A few reviewers also noted receiving faulty items or encountering ongoing difficulties when trying to resolve store complaints.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are friendly, helpful, and... See more

Product

Clients share positive opinions on product quality and selection, with many highlighting the great range of... See more

Delivery service

People report positive experiences with delivery service, highlighting that staff members are quick,... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable and polite sales... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SALESPERSON SHOWED ME A RANGE OF PRODUCTS. HE DIDN’T APPEAR ANNOYED WHEN I CHANGED MY MIND ABOUT THE PARTICULAR ITEM THAT I WANTED EVEN THOUGH HE HAD TYPED UP THE FIRST ORDER. HE WENT OUT OF HIS WAY... See more

Rated 5 out of 5 stars

I found exactly what I needed online and the instore purchase was simple. I was able to arrange delivery for a small fee, if required. There was a great range of furniture and decorator products, givi... See more

Rated 5 out of 5 stars

After a little research I found Amart had exactly what I was looking for, but I needed my gift quickly. My instore experience at Tingalpa was excellent. The sales person went out of his way to... See more

Rated 5 out of 5 stars

We had an excellent experience from the time we entered the store. All staff were friendly, courteous and professional. TGEY knew all aspects of their products and quoted us a very good price. We high... See more



Company details

  1. #13 of 23 best companies in Furniture Store
  2. #5 of 12 best companies in Bedding Store
  3. #5 of 10 best companies in Bedroom Furniture Store
  4. #9 of 19 best companies in Decoration and Interior Design Store
  5. #2 of 8 best companies in Mattress Store
  6. #6 of 6 best companies in Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(30,247)

4,521 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The products were good

The products were good. I was not really happy the process of buying these products. Further more, the products were not delivered within the promised delivery timeframes.

20 September 2026
Rated 5 out of 5 stars

Great product for a great price

Customer service in store was friendly and knowledgeable. I chose a 2 seater electric recliner which was very reasonably priced. It was in stock and delivered within a few days. Contact by delivery team was great and you always knew the eta. Qujick and easy delivery and assembled within a few minutes.

19 September 2026
Rated 4 out of 5 stars

Refurbishing our home

Glen the sales person at the Bankstown store worked well with us to select from the available products, Dining Table, TV stand, Coffee Table, Side Table, Lounges, Queen Bed & Mattress and King Single Mattress for refurbishing our home.

15 September 2026
Rated 2 out of 5 stars

The quality of the product is poor

The quality of the product is poor, which makes assembly difficult. It comes flat packed, which I wasn't advised of when purchasing. The availability of the product was extended from a "few" weeks to 7 weeks. However, staff at AMart did inform me of the delay and despite the condescending way I was spoken to when I enquired about delivery, staff were polite.

18 September 2026
Rated 3 out of 5 stars

The Sales staff was very professional…

The Sales staff was very professional and helped greatly with all the products. However upon delivery, the 2 Indian delivery individuals refused to assemble the furniture even though we had a physical invoice that stated we’d paid for the service. That ruined the whole experience. Started great, ended awfully.

18 September 2026
Rated 5 out of 5 stars

Our delivery date was earlier than we…

Our delivery date was earlier than we expected, which was great timing for us. The whole process, from initially purchasing our bedroom furniture to it being delivered, was a very positive experience. Everyone involved were very efficient, helpful, professional and friendly.

18 September 2026
Rated 5 out of 5 stars

Fantastic & No Pressure Experience

Fantastic, No-Pressure Experience!
I advised Glenda I was "just looking," but I ended up walking out a very happy customer. Instead of being pushy, Glenda answered all my questions, and showed me the exact lounges I was considering for a future purchase. What really got me over the line was the combination of a fabulous sale and the Latitude Finance options she mentioned. There was absolutely no pushy sales pitch—just friendly, down-to-earth service. Highly recommend!

18 September 2026

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