We had such a great experience at Amart Midland! The staff were incredibly helpful, friendly and went above and beyond to make sure we were looked after. A special mention to Charlotte, the manager,... See more
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Company details
- #15 of 24 best companies in Furniture Store
- #6 of 12 best companies in Bedding Store
- #5 of 10 best companies in Bedroom Furniture Store
- #9 of 19 best companies in Decoration and Interior Design Store
- #2 of 8 best companies in Mattress Store
- #6 of 6 best companies in Outdoor Furniture Store
Contact info
Australia
- www.amartfurniture.com.au
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Replied to 18% of negative reviews
Typically replies within 1 week
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Great staff
All staff on the day were friendly and efficient. They made purchasing easy and we walked away happy.
Paul was waiting to assist....
I came into the Amart store knowing exactly what I wanted. Paul, your sales representative, greeted me as soon as I walked through the door. I explained what I was looking for, and he immediately directed me to the right sections, the lounges were spread out in various areas.
We discussed a few different options before finding the perfect lounge. Paul answered all of my questions, completed the purchase efficiently, and then moved straight on to assist the next customer. His service was friendly, knowledgeable, and professional. A perfect 10 out of 10.
I would also like to compliment your entire store team. While I was browsing, two other sales representatives also approached me to see if I needed any assistance. In many furniture stores, it can be difficult to find someone to help, or staff are gathered behind the counter. At Amart, it was clear that your team is proactive, attentive, and genuinely wants to help customers.
It was a very positive shopping experience, and I wouldn't hesitate to recommend your store to others.
Just very happy with the gentlemen both…
Just very happy with the gentlemen both were very helpful with my purchases thankyou
I had great experience today at Amart
I had great experience today at Amart, especially, customer service I received from one of the staff (ABy). He guided me and help me buy what exactly I was looking for with honesty as I was really confused . Thank you so much Aby and will see you again.
Very happy customer!
I just wanted to say a huge thank you to the team at Amart! From start to finish, the whole experience was fantastic.
The delivery was prompt and right on time, which I really appreciated. Wayne, the customer service representative who helped me, was absolutely amazing. He was friendly, professional, and went above and beyond to make everything easy.
The delivery team were also fantastic. They were polite, efficient, and took great care while delivering!
Most importantly, I absolutely love my new lounge! It's exactly what I was hoping for and I'm so happy with my purchase. Thank you all for such outstanding service. I'll definitely be recommending Amart to my family and friends!
Great sales rep and good value for money
Very knowledgeable, professional and non-pushy sales rep. The prices as Amart Furniture were much more reasonable than what we saw at Harvey Norman and Plush.
Customer service
Customer service? There is no customer service for it to be bad. Ordered an item online. Haven't heard anything from them about when it will be shipped, a week later tried to contact someone to ask, but the only way to contact them is online chat, which doesn't exist.
Very friendly
Very friendly, knowledgable staff and friendly staff at pick up was bonus.
Customer service was amazing very…
Customer service was amazing very helpful and smooth.
Professional and Courteous Service.
It was a seamless and professional experience purchasing, organising delivery and assembly and the actual delivery itself.
The staff was amazing
The staff was amazing, I had Scott who had amazing amount of knowledge and made the whole process seamless
Love our bedroom furniture choices!
Avoid Amart Glendale at all costs!
Amart Glendale sold me lounge that took 12 weeks to arrive. Delivery cost $130 to travel 1 km. The delivery guys dumped to huge boxes, one upside down in my lounge room. They said I was lucky they fit through the door or they would have dumped them in the garage. Being elderly I asked for help unpacking. They said you’ll be right and left. I phoned the Glendale store for the help but the manager, Hayden, was rude, arrogant, refused to help. Disgusting service. He said if I paid an additional $100 he might get someone out in a few weeks.As I started to speak he hung up on me. I will warn everyone not to buy from Amart Glendale!
Amart went above and beyond to make my…
Amart went above and beyond to make my delivery service happy at very short notice
FriendlyStaff and wide range of products at reasonable prices
Great friendly and personal customer service
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