Amart Furniture Reviews 

30,006
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 4,741 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the store staff members are exceptionally friendly, welcoming, and deeply knowledgeable about all available furniture products. People often find great value in these purchases, noting that the entire journey from initial store browsing to final home delivery feels completely smooth. Some reviewers were not happy with damaged items arriving at their homes and a generally frustrating delivery service experience. A few individuals also faced poor communication, long delivery delays, and unhelpful support when trying to resolve unexpected order issues.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, extensive product... See more

Product

Reviewers highlight positive aspects of product quality, noting that items are durable, sturdy, and offer... See more

Delivery service

Consumers find delivery_service to be positive, highlighting smooth and efficient experiences from ordering... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient experiences. Consumers... See more

Customer service

People report positive experiences with customer service, noting that staff members are friendly, proactive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more

Rated 5 out of 5 stars

It was easy to go in, try out some mattresses and buy one. Our sales rep Natalie was fantastic, she was knowledgeable about the products and the promotions. Checkout was easy. Definitely recommend hea... See more

Rated 5 out of 5 stars

Firstly, I was able to see options online prior to going into the store which was great. Then once in store the staff were wonderful assisting me. Once my order was processed then came the delivery.... See more

Rated 5 out of 5 stars

This particular location with the sales assistant Jennifer was exceptional. She was super lovely and helpful. There was another sales gentleman at the time that would also check in every now and then.... See more



Company details

  1. #14 of 23 best companies in Furniture Store
  2. #6 of 11 best companies in Bedding Store
  3. #6 of 9 best companies in Bedroom Furniture Store
  4. #9 of 19 best companies in Decoration and Interior Design Store
  5. #3 of 7 best companies in Mattress Store
  6. #6 of 6 best companies in Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(30,006)

4,617 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My new bed

Delivery was on time product was better than expected my new bed is very very comfortable good quality for the price.

18 August 2026
Rated 5 out of 5 stars

Good

Yesterday’s trip to Amart was a great experience! The staff, especially Khyati, was a strong pillar behind it. She was extremely helpful, supportive, and made the whole experience smooth and enjoyable. Really appreciate her excellent customer service!

18 August 2026
Rated 5 out of 5 stars

Luxury Recliner Chair

Everything good with Amart.
Best furniture shop in Albury/Wodonga
Very pleasant, knowlegable and helpful staff and very quick to attend to customers.

17 August 2026

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