Amart Furniture Reviews 

30,025
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,753 reviews, reviewers overwhelmingly had a great experience with this company. People often share that the store staff members are exceptionally welcoming, extremely helpful, and provide fantastic product knowledge throughout the entire purchasing journey. Shoppers also highlight the wide selection of quality furniture items, reasonable pricing, and the remarkably smooth delivery service featuring convenient live tracking. Some reviewers were not happy with damaged items received upon delivery and poor customer support responses when seeking help. A few people mentioned facing frustrating delivery delays, unhelpful communication, and difficulties getting timely assistance from the team. Others reported negative experiences with staff members who refused to assist or resolve complaints properly.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, extensive product... See more

Product

Reviewers highlight positive aspects of product quality, noting that items are durable, sturdy, and offer... See more

Delivery service

Consumers find delivery_service to be positive, highlighting smooth and efficient experiences from ordering... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient experiences. Consumers... See more

Customer service

People report positive experiences with customer service, noting that staff members are friendly, proactive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more

Rated 5 out of 5 stars

There was a really good product range with prices for most budgets. The store staff were fantastic- they didn't hover when I was just browsing but were close by when I needed help to purchase. The s... See more

Rated 5 out of 5 stars

Firstly, I was able to see options online prior to going into the store which was great. Then once in store the staff were wonderful assisting me. Once my order was processed then came the delivery.... See more

Rated 5 out of 5 stars

This particular location with the sales assistant Jennifer was exceptional. She was super lovely and helpful. There was another sales gentleman at the time that would also check in every now and then.... See more



Company details

  1. #14 of 23 best companies in Furniture Store
  2. #6 of 11 best companies in Bedding Store
  3. #6 of 9 best companies in Bedroom Furniture Store
  4. #9 of 19 best companies in Decoration and Interior Design Store
  5. #3 of 7 best companies in Mattress Store
  6. #6 of 6 best companies in Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(30,025)

4,630 reviews in the last 12 months

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Rated 1 out of 5 stars

Take care when searching prices

Take care when searching prices. Amart advertise a price on their website but the when you visit regional stores the price increases. We looked at a mattress on their website- $849 visited our local store and price increased to $1099. We’re told it was due to freight charges.
No other company charges for freight- I have done my research.
Tried calling them still waiting for my call back.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

The store was really nicely presented

The store was really nicely presented, easy to walk around and had clear price tags and fabric choices.

I met with Taylah and she was great, she gave me space to browse and knew the answers to all my questions.

I used latitude pay which was explained well to me by Arslan

19 August 2026

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