Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more
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Company details
- #14 of 23 best companies in Furniture Store
- #6 of 12 best companies in Bedding Store
- #6 of 10 best companies in Bedroom Furniture Store
- #9 of 19 best companies in Decoration and Interior Design Store
- #3 of 8 best companies in Mattress Store
- #6 of 6 best companies in Outdoor Furniture Store
Contact info
Australia
- www.amartfurniture.com.au
Asks customers to review
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Replied to 17% of negative reviews
Typically replies within 1 week
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Good experience from beginning to end
The staff were friendly, informative & not pushy, allowing me to sit & ponder which product I would eventually purchase. The stock was available for delivery within days & the warranty on the couch I purchased was better than any of the other stores I visited. The delivery men were all polite & friendly & went out of their way to be helpful. When they discovered one of the parts was missing, they were apologetic (even though it was not their fault) & came back the same day as promised. Once again, they apologised and were very friendly, assembling & positioning the couch for me.
Our shopping experience was very nice
Our shopping experience was very nice
Staff where friendly and attentive
We purchased a beautiful leather couch
Amazing quality with huge range
Walked into the store to browse around.
Walked into the store to have a look, as I was thinking about purchasing a lounge, ended up buying one and a rug. Funny thing was I was going to the good guys which was next door.
Excellent customer service.
The service provided
Excellent service at the store and by…
Excellent service at the store and by the delivery drivers
Every from store presentation service…
Every from store presentation service timely Delivery was also easy and efficient
My experience was perfect by all the…
My experience was perfect by all the reasons in the beginning of the survey
No trouble to provide details on two…
No trouble to provide details on two products we were deciding between
Seamless from ordering to delivery
I ordered online on Monday evening and was contacted by email the following morning to arrange delivery. Delivery was booked for Thursday, only a few days after ordering, and the entire process was seamless.
Communication was excellent, tracking was provided and accurate, and the delivery arrived as advised. From placing the order through to receiving it, everything was straightforward and efficient.
Really impressed with the overall experience and wouldn’t hesitate to purchase from Amart again.
I was really happy with my overall…
I was really happy with my overall experience. The website was easy to navigate, product information was clear and helpful, and the ordering process was straightforward. I also found the pricing very competitive and was impressed with the communication around my delivery. The product arrived when expected and the quality was exactly what I was hoping for. Overall, a very smooth and positive experience.
Boys did was most people would expect, a phone call to notify there arrival a good job to bring my lounge suite into my home.
Boys did was most people would expect, phone call to say when
The sofa that we were looking for could…
The sofa that we were looking for could be delivered in good time
Product quality
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