AlzProducts.co.uk Reviews 

437
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I had a very disappointing experience with this company. I contacted them regarding a fault with a doll I had purchased, only to receive a rude and highly inappropriate response. The reply made comp... See more

Rated 2 out of 5 stars

I needed to exchange a TV remote control. Royal Mail tried to deliver the first one I ordered but it hadn't been collected, I didn't realise till I chased it up myself. Poor dad was struggling with hi... See more

Company replied

Rated 2 out of 5 stars

I ordered a telephone for my mother who suffers with mild cognitive impairment. The order and delivery went smoothly enough but when I installed the phone I couldn't lift three of the dial buttons to... See more

Rated 3 out of 5 stars

The item we ordered came promptly and was quite well packaged, there was crushed cardboard on one corner wher it seemed to have been pressed down so it would fit into the bag it came in. The item wa... See more

Company replied

Company details

  1. Hospital Equipment and Supplies Store
  2. Wellness Center

Information provided by various external sources

AlzProducts are a specialist retailer of disability aids for people with Alzheimer's & Dementia.


Contact info

2.2

Poor

TrustScore 2 out of 5

437 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.2

All reviews

(437)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

One to add to the 'companies to remember' list.

The radio is expensive but the quality is excellent. Really good service from AlzProducts and a great, tailor made product. My 91 year old mother in law can now listen to her favourite, and calming, music station without bothering with tuning or volume. Anything that makes life a little better for dementia sufferers and their carers has got to be good.

14 April 2014
Unprompted review
Rated 5 out of 5 stars

sanity saver

This remote has made all our lives much calmer, dad can still change channels, change volume, put on and off as many times as he likes. He cannot press lots of buttons that mean nothing to him, or that he can't see properly which means he does not loose his channels and does not sit most of the day without his TV. This product has helped so much.

11 April 2014
Unprompted review
Rated 5 out of 5 stars

You gave excellent service.

I have two observations regarding my purchase. One is that the side entry for the cable tilts the clock when wall hung. If you had two wall fixings this would not happen.

And the second is that the clock should be radio controlled. If this makes it expensive you should offer the choice with and without.

11 April 2014
Unprompted review
Rated 5 out of 5 stars

Impressed!

I bought this for my 4 year old granddaughter.She is absolutely delighted with her new little puppy.She hasn't put it down since it arrived yesterday. It is well made and looks quite real.Very speedy delivery to Finland!

11 April 2014
Unprompted review
Rated 1 out of 5 stars

To date I have not received my order. 9/4/14

Have not received order

9 April 2014
Unprompted review
AlzProducts.co.uk logo

Reply from AlzProducts.co.uk

Hello Yvonne, it's Tom here from AlzProducts.

I'm very sorry that you haven't yet received your order, I have checked the Royal Mail tracking system & it claims that your order was delivered on 03/04/2014.

I have emailed you privately so that we can try to get this resolved as quickly as possible, thanks Yvonne.

Rated 5 out of 5 stars

Products exactly as ordered

My mid stage husband loves his breathing puppy. When he is anxious he strokes him he knows it's a toy, but still named it Bonnie and the adoption certificate reminds him of its name.

7 April 2014
Unprompted review
Rated 5 out of 5 stars

Perfect purchase

I bought the Flipper remote control hoping my husband would be able to use it. It is wonderful and was easy to set up. Thank you to Alz.co.uk for providing this perfect purchase.

2 April 2014
Unprompted review
Rated 5 out of 5 stars

excellent friendly service

I ordered a simple TV remote control for a relative with dementia. It allows him far easier access to understanding channel chaging etc now and has improved his life. Communication with the company was excellent and the residential home where my relative lives is considering making orders for other residents.

29 March 2014
Unprompted review

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