Altegra Australia Reviews 

We needed to exchange an Altegra item because we changed our mind on what we wanted. Altegra were excellent! They were extremely easy to communicate with and organise return and re-delivery. The products are of great quality!

Amazing customer service. I had an issue with my canopy and I sent and email and within a day I got a response with a new canopy and an upgrade. Customer service and responds it the best I have come across. Thank you.

Fantastic service from start to finish. Prompt communication and the end product is great!
Thank you

Great team delivery quality on brand artwork with prompt delivery.

Perfect transaction!
Scott was extremely helpful with my enquiry and easy to talk to. Asked the right questions to get and the info he needed (I didn't know what I wanted really) and delivered a perfect product. I will put another review on down the track when I have tried out my Compact Lite.

My marquee weights were ordered on the Tuesday and arrived on the Thursday. I received a telephone call and a follow up email stating they had been dispatched and should arrive on the Thursday which they did. Great service and I am happy with the product too.

A great product and the third I have purchased. When all the other brands have blown away when the wind picks up the Altegra's are always the ones left standing. I use their product at motorcycle events which are often out in the middle of nowhere so they need to be fast and easy to erect and tough against the elements. They tick all the boxes! Special thanks to Scott who is always helpful and makes the purchasing process easy.

Phenomenal folding table! Quality for price is definitely there and the delivery was pretty quick too. Never had a problem with Altegra and would definitely recommend.

Strong well made gazebos that take everything our Scouts can dish! Several are now 10 years old. Altegra is a terrific company who is very responsive.

I had a technical issue with one of the walls of my recently purchased gazebo. This was replaced in full and dispatched within 48 hours. Thank you Scott. Great service even when there is a problem to be solved!

Awesome product and customer service to match. Have bought cheap versions elsewhere in the past, one from online and one from the camping retailers but they just don't last. This Gazebo is excellent quality and it once again proves the old adage that you get what you pay for. If you want a great sturdy gazebo with quality canopy and quality range of walls, trust me and my experience, spend the little bit extra and get an Altegra.
All the other reviews are spot on too in regards to customer service. It's always with a smile and it's good to know you can pick up the phone and talk to someone local who actually is the company and not a call centre.
BTW, this is not a paid Advertisement LOL - it's my genuine review from a very satisfied first time customer. Highly recommend the Altegra product to anyone contemplating purchasing one.

Awesome product , great communication. Super fast delivery. Made my market life much easier. Thanks so much will Definately shop with you again.

My husband and I had to replace our gazebo roof the man who served us couldn't have been more helpful . He was extremely polite and very happy to help.
Cheers Pamela and Lindsay O'Rourke . Allegra have always been very accommodating .

Excellent customer service, shipped fast, robust product backed by lifetime guarantee on the frame. To top it off they offer a compact version!

Fantastic help , so helpful love the product love the people thank u

Altegra were very easy to deal with. A simple email, they came back to me efficiently with all info. Took my order and sent out products promptly. I have used Altegra gazebos for a few years now, good quality, strong frames, having a compact size it is easy to transport. Great product and service.

I had to replace my 3x3 canopy on a none Altegra frame.
After having a discussion with Scott and being advised on what could happen as far as the fitment went decided to purchase the cover.
The help and advice that I received was 5star.
The fit was perfect and delighted with canopy.
Andy Geelong

I have been a customer with Altegra for 7 years now and can’t recommend Scott and his team more!! They’ve always looked after my tent with regular services and are both supportive and professional! I have had my roof and 4 separate walls screen printed over the years and they look amazing!! We get compliments about the appearance of our stall every market we attend and always recommend Altegra! Scott, I’ve run out of your business cards due to so many compliments!!

Pro Lite Marquee
We brought a 3x3 marquee for our market stall with a custom branded canopy with our company logo.
It is extremely sturdy and the print on the canopy is excellent.

I had to replace my frame no fault of the manufacturer or the product. The process was easy and without fuss. 3 days later it was delivered. Thanks guys.