Alpine Carpet One Floor & Home Reviews 

111
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have been extremely happy with Alpine Carpet One and have made numerous purchases from their efficient, honest and helpful staff. We love their work (especially Luis and Mario who installed our b... See more

Company replied

Rated 5 out of 5 stars

Carpet One in South Lake Tahoe has a very good selection of wood and non-wood flooring from which to choose. A few years back, we went with Carpet One to install new carpet throughout the house and w... See more

Company replied

Rated 5 out of 5 stars

We used Alpine Carpet One to put in hardwood floors and carpet. Later we put in more hardwood and had them back. When we moved 50 miles away we paid an extra trip charge to have them put in flooring a... See more

Company replied

Rated 5 out of 5 stars

Paul and Thomas were great from start to finish and even made special trips to our home during installation and after to make sure we were satisfied. We have purchased carpeting, hardwood and window c... See more

Company replied

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4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

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Rated 5 out of 5 stars

Excellent Workman ship

Excellent Workman ship. Attention to details. Outstanding

17 January 2019
Unprompted review
Alpine Carpet One Floor & Home logo

Reply from Alpine Carpet One Floor & Home

Thank you, David!

Rated 5 out of 5 stars

We have been extremely happy with…

We have been extremely happy with Alpine Carpet One and have made numerous purchases from their efficient, honest and helpful staff.
We love their work (especially Luis and Mario who installed our beautiful engineered wood floor, tile floor in our downstairs bathroom and our waterproof engineered vinyl in our upstairs bathroom). They do marvelous work!! Without reservation, we highly recommend this flooring company!

6 January 2019
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thank you, Colleen and Rick, for recommending us! We are glad you are enjoying your new flooring.

Rated 5 out of 5 stars

From browsing to ordering to…

From browsing to ordering to installation. Efficiency and communication was stellar

16 December 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks, Keely!

Rated 5 out of 5 stars

This is the third time that I have…

This is the third time that I have purchased carpeting from Alpine Carpet One and would definitely recommend them to anyone. They have a great selection and awesome customer service.

7 December 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks, Suzie! It's been a pleasure working with you!

Rated 5 out of 5 stars

Beautiful Work and Thank you!

Dear Carpet One,
This is my second time calling on you to install new floors in my home. I am very satisfied with the great work and quality of the flooring. My home looks and feels warm and inviting. Love it and Happy! Thank you to the gentleman who installed my flooring and staff who where very friendly and kind.

1 November 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks for taking the time to leave a review, Paula! We are happy to hear that you have had a great experience working with us on two different occasions. We will pass your kind words on to the team!

Rated 5 out of 5 stars

Pleased with service

Alpine Carpet's staff was very helpful. We were very pleased with the installation and professionalism of the installers.

19 October 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks for the positive feedback, Halina!

Rated 3 out of 5 stars

Not recommended

1 good experience, 1 not so good.
The good: Michael was great and gave me a fair deal on carpeting my game room. The installer did a great job. I was very pleased.

The not so good: Norm gave me a very high bid to do my living room and no attempt to make it reasonable. Made me feel like my business meant nothing to him. I had to go elsewhere where I received a fair deal which was much lower. Very disappointing experience with Norm.

Bottom line: I would not recommend

10 October 2018
Unprompted review
Rated 5 out of 5 stars

Carpet One in South Lake Tahoe has a…

Carpet One in South Lake Tahoe has a very good selection of wood and non-wood flooring from which to choose. A few years back, we went with Carpet One to install new carpet throughout the house and we found the same wide variety of selections. Thomas is a very comfortable sales representative to work with--a good listener and knows his inventory. Carpet One uses skilled installers who are prideful in their work. We would not hesitate to go with them again--recommend them without reserve.

28 September 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Hi R&R, We're glad that we were able to provide a great selection of flooring to choose from. Thanks for taking the time to leave this review, and thank you for continuing to support us! We hope to continue working with you.

Rated 5 out of 5 stars

Great Service and Installation

Everyone I met or talked to was very helpful and professional.
The install was challenging with a cabin built in 1938.
It ran into a 3rd day which we thought might happen but my original estimate was my final bill.
The installer, Greg did a great job!
I highly recommend.
Thank you Alpine Carpet One!

26 September 2018
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with all…

I had a wonderful experience with all of the employees. I felt fully taken care of and they did a GREAT job. I can’t imagine working with anyone else for any carpet needs. Thank you

24 August 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks, Erin. Please let us know if there is anything else that we can help you with.

Rated 5 out of 5 stars

Very impressed with Alpine Carpet

We only used them to re-carpet our stairs, but we will definitely call them when we are ready to put replace all our carpet.
They were on time, professional and did an excellent job!
Thank you!

22 August 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks, Diane. We're glad to hear that you like the new carpet. We look forward to working with you again!

Rated 5 out of 5 stars

Excellent service

Excellent service. They did everything in a timely and efficient way. I would be happy to refer them to anyone.

18 August 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Mindy, thanks for taking the time to share your experience, we really appreciate it. We hope you enjoy your new installation for many years to come. Thank you again.

Rated 5 out of 5 stars

Flawless

Everyone at Alpine Carpet One went above and beyond in assisting and advising us with our decision for new flooring. Their prompt "attention to detail" from start to finish made our experience smooth and flawless. Our home is beautiful, we thank you!

17 August 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Diana, thanks for taking the time to leave us a review. We're so glad to hear the work we did has helped in making your home even more beautiful. We also hope you continue to enjoy everything for many years to come. Thank you again!

Rated 5 out of 5 stars

Very pleased with Alpine Carpet

Very pleased with Alpine Carpet. They were extremely responsive and delivered what and when they promised.

5 August 2018
Unprompted review
Alpine Carpet One Floor & Home logo

Reply from Alpine Carpet One Floor & Home

Thank you for the kind words and 5-star review, Karen! We really appreciate you taking the time to leave us a review and we hope you enjoy your new installation for many years to come.

Rated 5 out of 5 stars

This was our second time using Alpine…

This was our second time using Alpine Carpet and we we're once again very impressed. Paul was so helpful in the store and really assisted us in making our vinyl and carpet decisions. Jenny was super friendly as well when we came in to pay for our order. The vinyl and carpet installations went smoothly and the installer, Gonzalez was both on time and professional. We're very happy!

26 July 2018
Unprompted review
Alpine Carpet One Floor & Home logo

Reply from Alpine Carpet One Floor & Home

Hi Dale, Thanks for taking the time to leave a review. We're glad to hear that you're enjoying your new flooring and that everything went smoothly. We will pass your kind words on to the team.

Rated 5 out of 5 stars

Window Coverings for my home.

Excellent service and job done without delays. Thomas is so professional and efficient from placing the order to installation services. I would highly recommend Alpine Carpet One.

21 July 2018
Unprompted review
Alpine Carpet One Floor & Home logo

Reply from Alpine Carpet One Floor & Home

Thanks, Shirley. We'll pass your compliments on to Thomas and the team.

Rated 5 out of 5 stars

Always love it when I need a flooring…

Always love it when I need a flooring job done...you guys always do an awesome job and friendly fast service with competitive prices! Extremely satisfied with all three projects we had you do...thanks and we will be calling you guys again!

17 July 2018
Unprompted review
Alpine Carpet One Floor & Home logo

Reply from Alpine Carpet One Floor & Home

Hi Leia, Thanks for taking the time to leave this review. We are happy to hear that you've enjoyed working with us. We hope to work with you again soon!

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