Alpha Industries Europe Reviews 

3,181
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have placed my order on 12.03.26 and received it on 18.03.26, so I am very satisfied with the delivery! And the quality of the jacket as well! Looks even better in real life than on the website pict... See more

Rated 2 out of 5 stars

The courier has probably lost the goods and there is no way to contact them (no number, useless tracking system). I'm not giving one star because I understand that this is not your direct responsibil... See more

Rated 5 out of 5 stars

Excellent! I purchased my first MA-1 Hooded jacket in a beautiful black olive color with a sheen to it. The black polyester fleece lining the inside of the hood makes this one cozy jacket to zip up a... See more

Rated 5 out of 5 stars

Great costumer service. I ordered online 2x. Quick dispatch of the product. Unfortunately an item for sale was found not available. I rang the costumer service, who assured me the item already had... See more

Company details

  1. Clothing Supplier
  2. Clothes and Fabric Manufacturer
  3. Outerwear Store
  4. Streetwear Store
  5. Winterwear Store

Written by the company

In 1959 Alpha Industries was commissioned by the Department of Defense to design and manufacture high performance outerwear for the US military. It all started with a rented factory in the city of Knoxville, Tennessee and just a few staff members. That was the beginning of the nowadays so well-known authentic and legitimate MA-1 Flight Jacket. Over the years the company added several new colors to the original products or customized them with different patches or prints but the jacket itself and especially the capability to withstand every type of weather and outside influences stayed the same at all times. That´s why Alpha Industries quickly became synonymous with developing the iconic MA-1, M-65 and N-3B trusted by soldiers, sailors and aviators to protect them from the direst conditions across land, sea and air.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,181)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really nice jacket from alpha…

Really nice jacket from alpha industries fast delivery and tracking all good thank you for easy transaction and great quality clothing

23 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Spencer Farr,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars

Good

Very good and quick

21 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Sanjey Subramaniam,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 1 out of 5 stars

8 days after ordering a jacket i still…

8 days after ordering a jacket i still don't know where is the package.

Also It should be possible to write in english.

I sent an email to Alpha-industries EU customer service and stil haven't received any response.

21 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Jose Nuno Rosa,

Currently, international shipments are often delayed due to strikes and increased parcel volumes.
Your shipment should arrive with some delay.

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars

Great sweater and again a fast delivey

Great sweater and again a fast delivey. As always A+++

21 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Jeroen Löhr,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hallo Dmitrijs Krasilnikovs,

danke für deine starke Bewertung.
Wir hoffen dich bald wieder im Shop begrüßen zu dürfen. :)

Mit freundlichen Grüßen,
Dein Alpha Industries Team

Rated 5 out of 5 stars

Great quality

Great quality, fast shipping. This was my 2nd order and I'll definitely order again

14 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Diavol,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars

The jacket is absolutely fantastic

The jacket is absolutely fantastic! This is the third Alpha in our family, and the first one, N3B, is 9 years old and still in a good condition and being daily worn in winter, so this is not a substitution, but an extension of my Alpha collection, I just needed a shorter thing for late autumn/early spring. The item was delivered in two workdays, just as promised. Well done, Alpha Team! P.S. I love the color palette: maroon and light blue really break the dictate of black!

5 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Arsen Fedotov,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars

Stylish !

Good product,very nice bomber jacket,nice color,the best I saw online .Fits perfectly and arrived very fast . Good brand very stylish ,I love it !

7 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Rosalba Agostino,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars

Very nice like ever !

7 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Jennifer Carpentier,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars

Great , warm and sturdy product

Lovely efficient service.
The liner is warm without being "puffy". Its light and sturdy and coupled with the field jacket makes it the perfect winter clothing. Overall could not be happier

6 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Neil Durcan,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars

I’ve brought a few clothing items off…

I’ve brought a few clothing items off these guys and I have to say the quality is spectacular.

5 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Callum,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 2 out of 5 stars

where is my parcel

where is my parcel? It has been 7 business days with no update.

26 September 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Netipol Polem,

there are strikes in the customs import offices, which is why there are delays.

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars

Fast delivery and a decent price

Fast delivery and a decent price,
Quality is amazing as expected.

26 September 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Uggy,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars

100% satisfied

Finally I've got the jacket that fits me in 100%. I've tried different brands before but it was waste of money. Genuine MA-1 jacket can only be from Alpha Industries. 100% satisfied

1 October 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Robert N.,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 2 out of 5 stars

Jacket ordered but nothing sent or delivered.

I ordered a jacket from the site on the 23rd of September. They took my payment and I was sent a DHL tracking number. Although the last update on DHL was from the 27th. When I called DHL they cannot see a shipment with this reference number. I am quite disappointed as I bought this jacket as a gift. I haven't heard a word from their team either on this matter.

23 September 2022
Unprompted review
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Eric V,

there are strikes in the customs import offices, which is why there are delays.

With kind regards,
Your Alpha Industries Team

Rated 1 out of 5 stars

Have not received the jacket I ordered…

Have not received the jacket I ordered on the 19 September, still waiting for it to be delivered after 8 days, Ordered a another jacket from Poland and it had arrived in 3 days,

26 September 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Mr Shah,

During this period, there were strikes in the customs import offices, which caused delays.

Rated 5 out of 5 stars

Very good!excelente!!

22 September 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Matias,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 5 out of 5 stars

I’ve bought a jacket for my bf’…

I’ve bought a jacket for my bf’ birthday.
It’s AMAZING!!!!
He loves it!
High design and quality!

19 September 2022
Alpha Industries Europe logo

Reply from Alpha Industries Europe

Hi Milena Gasic,

Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!

With kind regards,
Your Alpha Industries Team

Rated 4 out of 5 stars

I got the shorts

I got the shorts. Put it on and tried to pull the strings on the bottom of the shorts. But the shorts tore at once.

But after my feedback the staff react immediately and I got a complete reimbursement. Bravo

20 September 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look