I've been a loyal Alltrue customer since the early days of the pandemic. I absolutely love their mission and values, and their offering of products that align with those. Because of Alltrue, I've disc... See more
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At first I really enjoyed getting the products. However, after many years there has been duplication in the products. And many of the products seem beauty-care related, which does not interest me. Als... See more
I have cancelled my subscription via AllTrue's website and through emails, at least five times. I continue to receive boxes of products I will NEVER use, as I do not use make up. The majority of the... See more
Company replied
I enjoy the variety of things encompassed in the boxes from home goods to simple but thoughtful clothing. I also enjoy that it’s not so many boxes as to be an overwhelming number of things showing up.... See more
Company details
About Alltrue
Written by the company
Contact info
California, 90291, Los Angeles, United States
- help@alltrue.com
- www.alltrue.com
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Love the offerings
Love the offerings! Some I keep for me and others i share.
So pleased to be supporting women owned and sustainable product producing companies.
The long gray sweater is a favorite piece. Stylish and very comfortable!
I love the products
I love the products! Been using all
The only reason I didn’t give you 5 stars is because the 3 last boxes is been a lots repeat!
Reasonable shipping times
I always get my boxes within a reasonable time and they never forget anything! The costumer services is amazing and very helpful!
Golden Customer Service
i inquired about possibly acquiring an item that was in the spring 2022 box (during the transition) and paid with paypal… i was not able to get a refund; but Alltrue’s wonderful customer service not only ensured the umbrella i inquired about was received, they sent me the whole box!! what a wonderful surprise. I have always liked the products, but this “over and above” customer service has sealed the deal for continued subscriptions for me and i am telling all my friends also..z
thank you Alltrue!
I’ve been a subscriber for several…
I’ve been a subscriber for several years and I feel the selections are similar items over and over. I used to be excited to customize my box, now it’s more beauty products vs home items.
May use AI-assist with repliesRead more
Price increase without informing me
Price increase without informing me. It used $55, then $65 and now I'm being charged $75? I understand inflation, product costs, ect are rising but a heads up would have been nice.

Reply from Alltrue
I love Alltrue
I love Alltrue! I enjoy the boxes 4 times per year!! But I love the marketplace so much!!!
I love how honest the company has been…
I love how honest the company has been bouncing back from a bankruptcy; you know, business shame is real, and they've really pushed through and come back to meet their customer and supplier needs, being transparent the whole time! I love their Earth-friendly, supplier-driven ethos. They're really wonderful and happy to work with!
My mistake!
I recently made a big "mistake" with my account. When I called in, my customer service rep treated me professionally and didnt make me feel stupid for my error. He rectified the situation and even let me keep some products that I wanted to return. I appreciate the kindness he showed!
I love the items offered by this…
I love the items offered by this company. There is always something I can find useful. And I especially like the way they try to highlight small businesses.
I really love the idea of this box
I really love the idea of this box. It has had some major issues in the past but I hope those are going to stay in the past. My main issue is all of the repeat items, if there was a way to make sure one person doesn't get the same items from past boxes that would be awesome. I think there should also be a way for customers to rate the Items they received as to better curtate to the person. The amount of repeats is the reason for the 4 stars, otherwise I love the box.
The quality of your items is excellent
The quality of your items is very important and most of the time is top of the line. I have only been disappointed a few times, and that’s actually good considering how long I’ve been a member.
The most memorable fail (CAUSEBOX) was a waffle weave robe that looked to be mid thigh on the model. It was upper thigh on me. I am a size 8/10. After I washed it it was mid hip and the stitching on a pocket came undone about 3 inches. The neckline hanger/loop also came undone.
I could not find a place on the website to let anyone know
Wonderful products from a company with…
Wonderful products from a company with a strong, positive mission!!! I love Alltrue!!!
On the right track...
I would give it five stars because of Alltrue's mission to showcase talented women and communities from all corners of the globe, as well as eco-friendly, sustainable, and fair trade products, but because of company turbulence over the past year, I gave it four stars because my faith in the company waivered a bit. Otherwise, FIVE glowing stars from Canada!
I look forward to the beautiful boxes…
I look forward to the beautiful boxes that are so easy to spot in the lobby of my building . I always reuse them either to mail something or to just store my shoes or stuff. Products make great gifts and I keep some for myself too. Ok
Membership review
I’ve been a member for a few years. I love the products and information about the companies included in each shipment. The products are unique and a great value.
Alltrue is a Keeper
I joined the subscription when it was CauseBox, so I have been with this company through some changes (including some tough times). All in all, I find Alltrue to be a really solid subscription box company. The value for the money is incredible. I like that it is just 4 times a year/seasonal. I appreciate their mission of sustainability and supporting small businesses/artisans. The only reason I gave them 4 stars instead of 5 is because, having been with them for a while now, the inventory feels a little "stale". I look forward to seeing more new items as choices for the subscription box.
Choices
I like the upgrade option to have choice of items. However I didn't love any of the choices for the big item in upcoming box. Somewhat disappointing.

Reply from Alltrue
Alltrue products are from ethical…
Alltrue products are from ethical vendors and very environmentally friendly. They make great gifts for family and friends, as well as, to yourself. I love the boxes and the Add-On Market!!!! Thank you!
I have been a customer since Fall 2019!
Love all the products and use them…
Love all the products and use them regularly! Love how sustainable the products are, only downfall sometime not super accurate on how long shipping will take.
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