Alltrue Reviews 335

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

I've been a loyal Alltrue customer since the early days of the pandemic. I absolutely love their mission and values, and their offering of products that align with those. Because of Alltrue, I've disc... See more

Rated 3 out of 5 stars

At first I really enjoyed getting the products. However, after many years there has been duplication in the products. And many of the products seem beauty-care related, which does not interest me. Als... See more

Rated 1 out of 5 stars

I have cancelled my subscription via AllTrue's website and through emails, at least five times. I continue to receive boxes of products I will NEVER use, as I do not use make up. The majority of the... See more

Company replied

Rated 4 out of 5 stars

I enjoy the variety of things encompassed in the boxes from home goods to simple but thoughtful clothing. I also enjoy that it’s not so many boxes as to be an overwhelming number of things showing up.... See more

Company details

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About Alltrue

Written by the company

Alltrue is a membership for those who want to shop consciously and support brands that care about social and environmental impact. It’s a place to discover thoughtfully made products while learning, growing, and taking action on the issues that matter most. We are best known for seasonal subscription boxes, delivering 6–8 carefully curated products each quarter. Each box is filled with ethical, sustainable, and impact-driven items, from beauty and self-care to home goods, lifestyle upgrades, and eco-friendly essentials. Members also enjoy access to seasonal curated Markets and Add-On Shops featuring favorite ethical brands at up to 70% off, along with exclusive pop-up shopping events and educational content designed to inspire more mindful living. At our core, we are committed to making sustainable, responsibly made products more accessible and affordable. Every item is chosen from brands that prioritize fair practices, low-waste solutions, and meaningful impact, so members can feel good about what they bring into their lives. More than a subscription, Alltrue is a growing community built around shared values, thoughtful consumption, and positive change, with new perks and experiences added each season.

Contact info

Build Your Box Today!

Get a curated collection of ethical and eco-friendly products.

3.6

Average

TrustScore 3.5 out of 5

335 reviews

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Rated 5 out of 5 stars

Love the offerings

Love the offerings! Some I keep for me and others i share.
So pleased to be supporting women owned and sustainable product producing companies.
The long gray sweater is a favorite piece. Stylish and very comfortable!

17 March 2023
Rated 4 out of 5 stars

I love the products

I love the products! Been using all
The only reason I didn’t give you 5 stars is because the 3 last boxes is been a lots repeat!

17 March 2023
Rated 5 out of 5 stars

Golden Customer Service

i inquired about possibly acquiring an item that was in the spring 2022 box (during the transition) and paid with paypal… i was not able to get a refund; but Alltrue’s wonderful customer service not only ensured the umbrella i inquired about was received, they sent me the whole box!! what a wonderful surprise. I have always liked the products, but this “over and above” customer service has sealed the deal for continued subscriptions for me and i am telling all my friends also..z
thank you Alltrue!

28 February 2023
Rated 3 out of 5 stars

Price increase without informing me

Price increase without informing me. It used $55, then $65 and now I'm being charged $75? I understand inflation, product costs, ect are rising but a heads up would have been nice.

8 March 2023
Alltrue logo

Reply from Alltrue

Hi Claire,

Thank you for taking the time to leave us a review, and I do apologize for any unwanted frustration! On March 9th, Alltrue reached out to all of our Seasonal Members in order to alert them to the membership's price increase. I am so sorry if this message was not able to be received in time.

As noted in our recent community notification, Alltrue’s mission is to help you live a happier, healthier life by partnering with brands, small businesses, and artisans to introduce you to products that are thoughtfully designed, functional, better for you, and deliver important little moments of joy throughout your life. We strive to make sustainable and ethical products from diverse makers more accessible — and we want to thank you for being a member and making it possible for us to carry out this mission alongside you.

As you have seen in the news and felt elsewhere while shopping, the artisans, small businesses, and key supply chain partners that enable Alltrue to fulfill its mission have been affected by inflationary pricing pressures: raw material costs, manufacturing, transportation, shipping, and labor costs have all increased. Additionally, the simple truth is that ethically and sustainably made products cost us more to produce and procure than conventional, mass market products. It is because of these reason, and to continue investing in an improved Alltrue experience, that we have raised the cost of the membership by $10 per season. It’s a necessary step in order to continue curating and creating useful and sustainable products, while supporting artisan makers and small businesses each season. Lastly, as part of our ongoing focus on creating sustainable impact we have made the decision to cover the cost of “Eco Shipping” and include it in all memberships, rather than making it an optional Add-On. This means that your membership helps support reforestation projects through small-scale farming projects, which helps combat climate change.

If you have any further questions in regards to the price increase or regarding your membership, please do not hesitate to reach out to our Community Support team as we are eager to assist!

Rated 5 out of 5 stars

I love how honest the company has been…

I love how honest the company has been bouncing back from a bankruptcy; you know, business shame is real, and they've really pushed through and come back to meet their customer and supplier needs, being transparent the whole time! I love their Earth-friendly, supplier-driven ethos. They're really wonderful and happy to work with!

6 March 2023
Rated 4 out of 5 stars

My mistake!

I recently made a big "mistake" with my account. When I called in, my customer service rep treated me professionally and didnt make me feel stupid for my error. He rectified the situation and even let me keep some products that I wanted to return. I appreciate the kindness he showed!

25 January 2023
Rated 4 out of 5 stars

I really love the idea of this box

I really love the idea of this box. It has had some major issues in the past but I hope those are going to stay in the past. My main issue is all of the repeat items, if there was a way to make sure one person doesn't get the same items from past boxes that would be awesome. I think there should also be a way for customers to rate the Items they received as to better curtate to the person. The amount of repeats is the reason for the 4 stars, otherwise I love the box.

17 March 2023
Rated 4 out of 5 stars

The quality of your items is excellent

The quality of your items is very important and most of the time is top of the line. I have only been disappointed a few times, and that’s actually good considering how long I’ve been a member.

The most memorable fail (CAUSEBOX) was a waffle weave robe that looked to be mid thigh on the model. It was upper thigh on me. I am a size 8/10. After I washed it it was mid hip and the stitching on a pocket came undone about 3 inches. The neckline hanger/loop also came undone.
I could not find a place on the website to let anyone know

17 March 2023
Rated 4 out of 5 stars

On the right track...

I would give it five stars because of Alltrue's mission to showcase talented women and communities from all corners of the globe, as well as eco-friendly, sustainable, and fair trade products, but because of company turbulence over the past year, I gave it four stars because my faith in the company waivered a bit. Otherwise, FIVE glowing stars from Canada!

17 March 2023
Rated 5 out of 5 stars

Membership review

I’ve been a member for a few years. I love the products and information about the companies included in each shipment. The products are unique and a great value.

17 March 2023
Rated 4 out of 5 stars

Alltrue is a Keeper

I joined the subscription when it was CauseBox, so I have been with this company through some changes (including some tough times). All in all, I find Alltrue to be a really solid subscription box company. The value for the money is incredible. I like that it is just 4 times a year/seasonal. I appreciate their mission of sustainability and supporting small businesses/artisans. The only reason I gave them 4 stars instead of 5 is because, having been with them for a while now, the inventory feels a little "stale". I look forward to seeing more new items as choices for the subscription box.

17 March 2023
Rated 3 out of 5 stars

Choices

I like the upgrade option to have choice of items. However I didn't love any of the choices for the big item in upcoming box. Somewhat disappointing.

13 March 2023
Alltrue logo

Reply from Alltrue

Hi Robin! We appreciate the feedback in regards to the Spring Box :) Should you decide a seasonal box is not for you, you can pause your membership to skip the current box and continue on with the next seasonal box. This feature is available to both our Seasonal and Annual Members. For Annual Members specifically, pausing will simply skip the current season and extend your one year term — so in total, you will still receive four seasonal boxes. To request a pause on your membership, please send an email to help@alltrue.com and our Community Support Team will take care of this for you!

Rated 5 out of 5 stars

Alltrue products are from ethical…

Alltrue products are from ethical vendors and very environmentally friendly. They make great gifts for family and friends, as well as, to yourself. I love the boxes and the Add-On Market!!!! Thank you!

I have been a customer since Fall 2019!

17 March 2023

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