All Terrain Cycles Reviews 

239
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company and highly recommend their services. Customers frequently praise the fast delivery times, secure packaging, and the excellent condition in which their new bikes arrive. Many buyers also appreciate the competitive prices, responsive support, and helpful communication throughout the entire ordering process from start to finish. However, some reviewers were not happy with receiving faulty bikes or missing essential tools inside the delivery box. A few customers experienced frustrating mechanical issues that required extra personal effort and unexpected expenses to resolve properly. These individuals felt let down by these specific problems when trying to enjoy their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items arrive quickly, in... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Service

Clients share positive opinions on service, highlighting a hassle-free experience from start to finish.... See more

Order

Reviewers highlight positive aspects of order, describing the transaction as exceptionally easy and... See more

Price

Reviewers express high satisfaction regarding the fair and affordable price of products. Consumers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went to All Terrain Cycles Friday 21st Aug with my son on the intention of him ordering a new bike that is due out shortly. But whilst we where there he saw a 2027 Cube Reaction Hybrid Pro 800. The co... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience with all terrain - I would highly recommend them. My partner and I took a trip to the shop to test out a couple of bikes. The staff were incredibly friendly and helpful.... See more

Company replied

Rated 5 out of 5 stars

I initially ordered from a local company, but unfortunately, the bike never arrived. After some frustration, I discovered ATC—and I’m so glad I did! Not only was the bike cheaper, but it also arriv... See more

Company replied

Rated 5 out of 5 stars

Pleased I came across this company whilst looking to buy my son's first proper (mountain) bike. Good selection, good price, and good advice. Order was dispatched and arrived very quickly, and delivery... See more

Company replied


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bicycle Wholesale
  4. Bike Accessories Store

Written by the company

We have been selling bikes since 1907, that's over 119 years of expertise. So if you are in the Yorkshire area why not visit our shop and browse one of the largest selections of bikes, accessories and apparel in the country. Our store has full workshop facilities for all Bike repairs and we are a Shimano Centre and specialise in the repair of Bosh, Shimano and Yamaha Ebike systems. Selling Ebikes, Road, MTB, Hybrids , Ladies and Kids bikes - if its for a bike we stock it. With a fantastic website we offer top Brands including Trek, Cube, Giant, Liv, Amflow, Haibike, Marin, Endura, Shimano, Sram, Bell and Giro. We strive to offer In Store Experience to our online customers. Experience our Experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

239 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(239)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Cheaper, Quicker, Better.

I initially ordered from a local company, but unfortunately, the bike never arrived. After some frustration, I discovered ATC—and I’m so glad I did! Not only was the bike cheaper, but it also arrived on time, exactly as promised.
The packaging was outstanding: thick, sturdy cardboard and excellent protection throughout. I could’ve saved myself days of stress by going with ATC from the start.
In three words? Cheaper. Quicker. Better.
Absolutely brilliant.

27 October 2025
Unprompted review
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Reply from All Terrain Cycles

Greatly appreciated thank you

Rated 5 out of 5 stars

Bought a Amflow Pl Pro carbon from All…

Bought a Amflow Pl Pro carbon from All Terrain Cycles. Placing an order was easy and bike came before expected. Due to they was expected late October. Was email my bike has been dispatched. The over all experience was great would highly recommend buying a bike from them

24 October 2025
Unprompted review
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Reply from All Terrain Cycles

Many thanks for your valuable feedback and sharing your purchase experience with us - thank you

Rated 5 out of 5 stars

First class from start to finish

First class from start to finish. Great communication & very helpful in choosing the right size giant propel pro 1 for me. And a very good price.

16 October 2025
Unprompted review
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Reply from All Terrain Cycles

Here to help whenever we can - glad to be assistance in buying your new bike - thank you

Rated 5 out of 5 stars

Very helpful and supportive service

Very helpful and supportive service.
They have parts in stock few others carry.

11 September 2025
Unprompted review
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Reply from All Terrain Cycles

Thank you for taking the time to share your shopping experience with All Terrain Cycles

Rated 5 out of 5 stars

Was struggling to find my son a decent…

Was struggling to find my son a decent bike for his birthday until I come across the giant from all terrain cycles. I found a sizing guide and well detailed description of the bike in question. Had fast delivery and well packaged item. The bike was even better quality than I was expecting 10/10

15 September 2025
Unprompted review
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Reply from All Terrain Cycles

Greatly appreciate your custom and feedback

Rated 5 out of 5 stars

Highly recommended!

Pleased I came across this company whilst looking to buy my son's first proper (mountain) bike. Good selection, good price, and good advice. Order was dispatched and arrived very quickly, and delivery instructions were met. Also, the partially built and checked condition the bike arrived in meant sorting the last few bits was a doddle, and a very happy son was out riding the same afternoon. Only downside was Dad had bike envy and is now looking to buy one himself so might need to provide another review very soon!

2 September 2025
Unprompted review
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Reply from All Terrain Cycles

Thank you for your valuable feedback Brian - we look forward to hearing from you again soon as we have all sorts of bikes to fit riders of all stature - so no excuses to get yourself a new bike as well !

Rated 5 out of 5 stars

Excellent bike shop

Really great shop, the whole process of buying my new e-bike was perfect and very fast delivery. Would certainly use All Terrain cycles again and highly recommend them.

5 September 2025
Unprompted review
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Reply from All Terrain Cycles

Thank you for sharing your experience of buying a new bike from us, its greatly appreciated

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Matched a local price and completed the order with pride and gusto.

12 September 2025
Unprompted review
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Reply from All Terrain Cycles

Thank you for your purchase feedback its appreciated

Rated 5 out of 5 stars

Five Star Experience

Wow ordered Wednesday afternoon delivery turned up 1st thing Thursday morning. Everything as described and packaged well. Web site so easy to browse and easy to pay for the items which are all reasonably priced. I will definitely use you again and will be recommending you to all my friends. 5 Star

3 September 2025
Unprompted review
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Reply from All Terrain Cycles

That is greatly appreciated Stuart - thank you for your custom and we look forward to hearing from you again in the near future

Rated 5 out of 5 stars

Fantastic service and fast and well…

Fantastic service and fast and well packaged delivery.

3 September 2025
Unprompted review
All Terrain Cycles logo

Reply from All Terrain Cycles

Many thanks for taking the time to share your experience of purchasing goods from All Terrain Cycles

Rated 5 out of 5 stars

Top service and customer care

First time purchase from All Terrain Cycles and I was truly impressed. The service, the speed, the tracking and delivery partner all the things from start to finish made this a hassle free experience. I have to say that the sign-up gift was rather generous, and the cleaning items are essential for any bike of an amazing quality. The hand written note is always something that puts a smile on your face. All in, unboxing my order felt like Christmas came early. I could tell there was a lot of effort behind this so I would definitely look up things that I need in the future from here.

1 September 2025
Unprompted review
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Reply from All Terrain Cycles

Its greatly appreciated that you recognise our attention to detail and have taken the time to share your shopping experience with others.
Thank you and we look forward to helping you with your cycling needs again in the near future.

Rated 5 out of 5 stars

New bike …

Got what I wanted at a good price and fast secure delivery

28 August 2025
Unprompted review
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Reply from All Terrain Cycles

Greatly appreciated feedback Steven - Thank you

Rated 5 out of 5 stars

Bike Purchase

Really good company, very responsive with comms, and excellent commitment to providing a positive service and experience.
I purchased a Marin Nicassio +, which arrived from the supplier to All Terrain Cycles (ATC) with a damaged fork, the guys at ATC bent over backwards to sort the issue and kept me in the loop throughout. Superb customer services from these folks. 10/10 will do business with them again, and so should you if you want a personslised approach to your bike and/or accessories buying experience.

13 August 2025
Unprompted review
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Reply from All Terrain Cycles

We greatly appreciate you sharing your experience purchasing a bike from All Terrain Cycles Adam. We truly believe that a genuine problem in a customers purchase journey is an opportunity for our Company to shine not disappear. We do our best to treat our customers as we ourselves would like to be treated.
Thank you for recognising this as it is sometimes overlooked by others.

Rated 5 out of 5 stars

Great price and delivered quickly as ordered.

Great price and delivered quickly as ordered. Needed to call them regarding a couple of issues for help and their customer service was excellent. Would definitely use again and recommend to others.

12 August 2025
Unprompted review
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Reply from All Terrain Cycles

Greatly appreciated feedback and custom Mark -thank you

Rated 5 out of 5 stars

Fantastic service

Fantastic service, helpful on the phone and bike dispatched quickly after order. Arrived the day after dispatch and was well packed. Thank you All terrain.

14 August 2025
Unprompted review
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Reply from All Terrain Cycles

You are very welcome Mary - thank you

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