I have been buying from the company for years without any issues. Then I received an order that was missing items and sent an email explaining the problem. After a couple of emails back and forth, I r... See more
Company replied
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See what reviewers are saying
I am in Canada. Placed an order for the first time, had to verify credit card details over the phone to prevent fraud (this is great diligence by Allstarhealth). The telephone agent Jamie... See more
Company replied
No receipt of purchase on 12/9. Today 12/11. Email sent asking about order status. No response. Canceled order online. Still shows pending as if to be processed. Guessing this place is a scam. Haven’... See more
Company replied
After seeing negative reviews here on Trustpilot I was a bit dubious, but they had the best value I could find online for a rare flavour of Clif bar that I was trying to get hold of, so I went for it.... See more
Company replied
Company details
Information provided by various external sources
Find a wide variety of discount vitamins and nutritional supplements at All Star Health. From Myoplex to Hydroxycut, Centrum Silver to prenatal vitamins, our products are up to 75% off.
Contact info
United States
- www.allstarhealth.com
3.2
Average
256 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The vitamins never arrived
The vitamins never arrived. Poor customer service keeps saying they are not responsible for loss, undelivered items. Very poor experience buying from all star. DO NOT BUY FROM THEM. Better spend a little extra at a shop that takes responsibility for the shipping.
23 February 2023
Unprompted review
Reply from Allstarhealth
Thank you for your feedback. We sincerely apologize that the order has not yet arrived. We have seen delays but are confident that your order will arrive within the next few weeks. When our DHL Global Mail shipping option is selected, we provide a message notifying customers that this shipping method is "Reliable but not trackable". So it should be arriving shortly, but if you do not receive your package in the next 2 weeks please email cs@allstarhealth.com so we can assist with a resolution.
I order something from All Star health
I order something from All Star health. It didn’t take long to come in. The product was great.
18 January 2023
Unprompted review
Reply from Allstarhealth
Thank you for your feedback. We are so happy to hear that you were pleased with our product. We look forward to assisting you with your future orders!
They are a scam, watch out
Hi, it's a scam store. After 1 week, the status of my order does not change and they don't reply my e-mail.
11 February 2023
Unprompted review
Reply from Allstarhealth
Thank you for your feedback. We apologize that our email responses were not received. Customer service is very important to us and we respond to all emails in the order received. For the fastest assistance, you can also contact us by phone. We see that we were in contact with you regarding some additional information we requested to process the order, and that the order has been cancelled per your request. If there is anything further we can do to assist you, please don't hesitate to contact us.
Excellent prices, excellent service, excellent selection!
Excellent prices, excellent service, and an excellent selection! All Star has the products that I want at a lower price than other companies. I have been ordering from them for almost four years and have no complaints.
28 December 2022
Unprompted review
Reply from Allstarhealth
Thank you for taking the time to write this 5 star review! We're so happy to hear you were satisfied with our prices, service and products, and we look forward to assisting you with your future orders.
Good Customer Service
I purchased an essential oil diffuser which I loved and which worked properly for a little over one month. After that time it continued to work sporadically for an hour or two or less no matter that I cleaned it and allowed it to dry out. I spoke with Brandon at customer service who explained their thirty day return policy but graciously was going to check with his manager. Two days later, I was happily surprised to learn they had decided to refund my money for this defective diffuser rather than send me another one since I did not have the lot number. I chose to write this review since people are usually quick to criticize but I think it is equally important to let people know when they did something right. I will not hesitate to purchase from All Star Health again and will recommend them to others when the opportunity arises.
12 December 2022
Unprompted review
Reply from Allstarhealth
Thank you for taking the time to leave us this 5 star review! We're so glad to hear you've been satisfied with our customer service, and we look forward to assisting you with your future orders.
Great customer support
Great customer support. Best prices on the internet when i was looking and fast shipping! With email updates regularly until package arrived thats great service 👍👍👍
15 November 2022
Unprompted review
Reply from Allstarhealth
Thank you for taking the time to write this review! We're so happy to hear you were satisfied with your ordering experience, and we look forward to assisting you with your future orders.
Thank GOD for a good reliable company!!
I have had all good experiences with All Star health. The prices are the lowest and customer service is courteous and effective. I reccommened them. 5 stars.
7 November 2022
Unprompted review
Reply from Allstarhealth
Thank you for taking the time to leave us this 5 star review! We're so glad to hear you've been satisfied with our pricing and customer service, and we look forward to assisting you with your future orders.
Great customer support. Totally impressed.
Great customer support. Best prices on the internet and fast shipping! What more could you want?
7 November 2022
Unprompted review
Reply from Allstarhealth
Thank you for taking the time to leave us this 5 star review! We're so glad to hear you've been satisfied with our pricing and delivery, and we look forward to assisting you with your future orders.
ALLSTARHEALTH:)
The prices are what intrigued me to order from this company. I am pleased with the promptness in which my order was processed and I received confirmation emails very quickly! I will continue using ALLSTARHEALTH:)
2 November 2022
Unprompted review
Reply from Allstarhealth
Thank you for your feedback! We are so happy to hear that you had a pleasant experience ordering with us, and we look forward to serving you in the future!
Good place to shop health products
Great products, good price and prompt delivery
15 September 2022
Unprompted review
Reply from Allstarhealth
Thank you for your feedback! We are so happy to hear that you had a great experience ordering with us! If there is anything you need, please do not hesitate to reach out to us.
Two purchases with them. Great store, low prices
Two purchases with them. Both great experiences.
1st experience
I've been using Redmond Earth Paste Mineral Toothpaste for several years. I love the lemon twist flavor the best. I haven't had any cavities for several years. I love that this toothpaste is effective and natural.
I placed my order with All Star Health on January 4th. I received my order on January 7th. I am so pleased with the price I paid and the fast turnaround time to receive my order. All Star Health will be where I buy my toothpaste from now on.
2nd experience
This is my second purchase with the company.
Yelp is wanting me to update it, rather than allowing a fresh review. So here goes.
All Star Health is the best. They have very low prices, fulfilled my order very promptly, and delivery was quick. I got free shipping due to one of the products I ordered. I love shopping with AllStarHealth.
I hope my previous review does not get lost due to this update.
12 January 2022
Unprompted review
Reply from Allstarhealth
Thank you for your feedback! We are so happy to hear that you had a pleasant experience ordering with us, and we look forward to serving you in the future!
Absolutely awful
Absolutely awful. I ordered a parcel and then was told I would have to pay import tax on it. They told me if I did not that DHL would dispose of it and I would not get any refund. That is a lie, this company lied to me. I would definitely not recommend using this dishonest company. Pathetic.
5 August 2022
Unprompted review
Reply from Allstarhealth
Thank you for your feedback. We sincerely apologize for any confusion. Often when a package does not pass customs or when import taxes are unpaid, the package may be abandoned or disposed of by DHL. Since abandoned packages are not eligible for refund, we emphasize this possibility, and encourage customers to pay any remaining duties or fees to collect their package. We have been emailing and you have mentioned that the package has been successfully delivered to you, but if you have any further questions please do not hesitate to contact us via email.
This was my first time ordering from…
This was my first time ordering from this company and I was very pleased with the price and the speed of me receiving my order. Placed order on a Monday and received order Wednesday. I will definitely order again
14 July 2022
Unprompted review
Reply from Allstarhealth
Thank you for taking the time to write this review! We're so happy to hear you were satisfied with your ordering experience, and we look forward to assisting you with your future orders.
Don't believe the neg reviews
Don't believe the neg reviews. I've been ordering from this company for years, and I have never had one problem. Their prices are very competitive, and I always receive the products in a timely manner. I'm a retired RN and Certified Nutritionist and so I'm familiar with brand names that are of a higher quality, and Allstarhealth provides the brands that I trust. It seems like too many consumers are looking for reasons to be negative these days, and this company is completely legit.
11 July 2022
Unprompted review
Reply from Allstarhealth
Thank you for taking the time to leave us this 5 star review! We're so glad to hear you've been satisfied with our pricing and delivery, and we look forward to assisting you with your future orders.
Don't understand any negative reviews
Don't understand any negative reviews. This company provides best communication, pricing, shipping, product selection, availability. Easy website navigation. Try shopping elsewhere and convince yourself Allstarhealth.com is the best source
9 July 2022
Unprompted review
Reply from Allstarhealth
Thank you so much for taking the time to leave us this review. We truly appreciate the compliments and are happy to hear you've been satisfied with our company. We look forward to serving you in the future!
Took 5 days to ship order
Took 5 days to ship order which seems excessive as the site won't allow customers to order out of stock items.
1 July 2022
Unprompted review
Reply from Allstarhealth
Kevin,
Thank you for your feedback. I apologize that your order did not arrive as promptly as expected. We adjusted the order per your request on 6/27, and then we shipped it on 6/30. With this being a larger order, we probably held it an extra day so we could ship the entire order in one shipment. Your entire order shipped out 6/30/22. With the holiday this weekend, you can expect it to arrive anytime between today and mid-week. Thank you for your patience.
Disgusting scamming website
Disgusting scamming website, after a month not receiving my items, they refuse to give me my money back!!! customer service claiming that they trying to refund and I should contact my bank, so I did contact my bank and there was no transfer attempted! shocking lying scamners.
25 March 2022
Unprompted review
Reply from Allstarhealth
Thank you for your feedback. We have been in business over 20 years, and we are not a scamming website, so we hope that we can resolve this issue for you as quickly as possible. We sincerely apologize for any inconvenience you have experienced in regard to this order. We voided the pre-authorization on the credit card when we canceled the order, so it was never an actual charge on your credit card. If you check your online statement you should see only a pending authorization from the date the order was placed. No funds were taken from your account, so if it is still pending you may want to contact your bank again. We have sent you details of the voided authorization via email today, so that should be sufficient to ask your bank to remove it and square this away. Usually this information is communicated directly through the payment processing center, so I apologize if your bank hasn't received it yet. I can assure you it was completed on our end. Please let us know if you need more information from us and we would be happy to assist.
I ordered some supplements on their…
I ordered some supplements on their site. DHL was unreachable to deliver the goods. the goods got sent back to the sender. This allstarhealth company refunded a very small amount of the money I paid on the order claiming that they deducted the charges of the goods coming back to them by DHJL.
20 March 2022
Unprompted review
Reply from Allstarhealth
Thank you for your feedback. I apologize that your package was not delivered. We provide a notice during checkout asking you to call your local customs department before ordering to find out whether the products are permitted for import into your country, and if any duties and taxes may be charged by customs. Import requirements vary and are frequently changed, so all customers shipping internationally must check a box agreeing to this notice before the site permits them to complete checkout. We try to be as transparent as possible during the ordering process, so we sincerely apologize that this was not clear. Since the order was returned to us, per our return policy we refunded for the cost of the items minus the fees charged by the carrier for the shipment and delivery of the order. Please feel free to contact us if you have any questions.
Terrific Company
Excellent Seller
Great Product Range
Fast Delivery
Reliable & Trustworthy
Solve Any Issues Immediately
Would Buy From Them Over And Over Again
14 February 2022
Unprompted review
Reply from Allstarhealth
Thank you so much for this great 5-star review. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come!
I like that this company is not 'woke'
I like that this company is not 'woke'. No politics that I am aware of. I stopped ordering vitamins from iHerb when I read that they donated to the anti-Trump group StopHateForProfit. AllStarHealth is based in Huntington Beach, so I am happy with the fast delivery time. I'm in Los Angeles.
11 January 2022
Unprompted review
Reply from Allstarhealth
Hello Steve. Thank you for taking the time to leave us this 5 star review! We're happy to hear you are happy with our services and delivery time. We look forward to serving you in the future.
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