Always easy to order online with AllSaints & their sales are fantastic value. I love the dress I ordered & appreciate free delivery which was very quick. I would have scored 5* had it not been for Evr... See more
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Review summary
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Better than expected. Lovely pair of trainers. Very happy with the sale price. Being a huge All Saint fashion follower, as always really like the trainers. now saving up to purchase the Hiro boots ☺️... See more
Company replied
Received with well package. Because of the fabric, it's not very form-fitting, so although it's a long dress, it doesn't look as slender as I like.
Company replied
Ordered the earrings on October 14th and received them on October 22nd. One star deduction for the lengthy delivery. Other than that, the earrings look beautiful and are exactly what I was hoping for.... See more
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Company details
About AllSaints (Official)
Written by the company
Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.
AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.
The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.
Contact info
15-17 Jacks Place, 6 Corbet Place, e16nn, London, United Kingdom
- +44 344 980 2211
- ask@allsaints.com
- www.allsaints.com
4.3
Excellent
11K reviews
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Smooth and quick
29 October 2026
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with us was smooth and quick—it's exactly what we aim for. Your kind words mean a lot, and we hope to welcome you back to AllSaints again soon!
Reply from AllSaints (Official)
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our return policy straightforward and appreciated the notifications. Your feedback means a lot to us, and we're glad we could make your shopping experience smooth and hassle-free.
I ordered a fabulous looking quality…
I ordered a fabulous looking quality item with next day delivery and that’s exactly what I got.
29 October 2026
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that your fabulous item arrived promptly and met your expectations in both quality and style. It's always our goal to deliver an exceptional experience, and we're delighted we could do that for you. We hope you enjoy your new piece and look forward to seeing you again soon!
Can’t fault
Fast delivery and clothes that are of good quality and have always fit well.
29 October 2026
Reply from AllSaints (Official)
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you’ve been impressed with our fast delivery and the quality and fit of our pieces. It’s always our goal to ensure every detail meets your expectations, and it’s wonderful to know we’ve succeeded. We truly appreciate your support!
Incorrect item received.
Incorrect item received.
I specifically ordered a size small. However, the jacket I received was an extra small. The AllSaints label indicates a size small, but the actual production tag inside the jacket clearly indicates an extra small. Based on the fit, it was definitely an extra small.
29 October 2026
Reply from AllSaints (Official)
Thank you for letting us know about the issue with your order. We appreciate your feedback and will share it with our team. We've contacted you via email to assist you further.
Super quick delivery
Super quick delivery, the most comfiest trainers I have ever owned - I have 3 pairs.
29 October 2026
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that your delivery was super quick and that our trainers have become your go-to for comfort—owning three pairs is such a compliment to us. We truly appreciate your support and hope you continue to enjoy them!
I love you 😆❤️
29 October 2026
Reply from AllSaints (Official)
Thank you so much for your love and enthusiasm! 😆❤️ We're thrilled to hear how much you enjoy AllSaints—it truly means the world to us. Your support keeps us inspired to create pieces you'll continue to love.
I love All Saints clothes
I love All Saints clothes, not all because I think most of their clothes are for younger people but they have amazing leather stuff - I bought beautiful leather jacket and black boots, t-shirts and recently I bought nice wool hoodie - love it. Sadly items are a bit pricey but I do recommend this brand if you can afford it
29 October 2026
Reply from AllSaints (Official)
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear how much you love our leather pieces, from the jacket and boots to your recent wool hoodie—those are timeless staples, and we're so glad they're part of your wardrobe.
We understand that our pricing can feel a bit high, but we truly value creating pieces with quality craftsmanship and materials that stand the test of time. Your recommendation means the world to us, and we’re so grateful for your support.
We hope you continue to enjoy your AllSaints pieces for years to come!
Arrived quickly and as described
Arrived quickly and was as described. Good quality jeans and a bargain price.
29 October 2026
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that your jeans arrived quickly, matched the description perfectly, and exceeded your expectations in quality—especially at a great price. It's always our goal to deliver both style and value, and we're delighted you had such a positive experience.
The item I received was a completely…
The item I received was a completely different colour to what was shown on line when I purchased the item.
28 October 2026
Reply from AllSaints (Official)
Thank you so much for your feedback! We're sorry the item didn't meet your expectations. We've sent you an email and are here to help resolve this for you.
Reply from AllSaints (Official)
Thank you so much for your kind review! We're thrilled to hear that your order was delivered quickly—it’s always our goal to ensure a seamless experience for our customers. We truly appreciate you taking the time to share your feedback!
Reply from AllSaints (Official)
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you loved our items and that your delivery was quick. Providing great service is always our goal, so it’s wonderful to know we hit the mark for you. We truly appreciate your support and look forward to seeing you again soon!
Reply from AllSaints (Official)
Thank you so much for your kind words! We're thrilled to hear that you love your sweaters and find them so pretty. It’s always wonderful to know our designs bring joy to our customers. We hope you continue to enjoy wearing them!
The item was more beautiful than the…
The item was more beautiful than the website! Great quality fabric, and construction of the dress. I can’t wait to wear it for the holidays!! Website order was easy and efficient.
28 October 2026
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that the dress exceeded your expectations and that you're impressed with its quality and craftsmanship. It’s fantastic to know you found the ordering process smooth and efficient as well. We hope you feel amazing wearing it during the holidays—thank you for choosing AllSaints!
The delivery staff left the parcel by…
The delivery staff left the parcel by my door in the open space without knocking or calling me about his arrival. He had the option to knock, call me, or leave it at a safe place (one of 2 safe places) available but he decided to leave it in the open by the door where rain could have fallen on it or anyone could have taken it.
I was lucky to be home & saw him leave it by my door.
What makes it even worse was that he stated that he left it at a safe place. I have tried to look at the picture he took when he left it but I haven't seen it.
Can you see a picture of it from your system? He's a terrible delivery driver.
28 October 2026
Reply from AllSaints (Official)
Thank you so much for your comments! We truly appreciate your feedback and will share it with our courier partner.
We've also sent you an email to offer our support.
I’m an avid online shopper and purchase…
I’m an avid online shopper and purchase from many different retailers. Lately, I’ve noticed that more and more stores are making returns and exchanges unnecessarily difficult. However, I must say I’ve been extremely pleased with AllSaints! I had absolutely no trouble exchanging items for different sizes, and I was even able to receive a full refund on a sale item. What a refreshing experience
28 October 2026
Reply from AllSaints (Official)
Thank you so much for sharing your experience! We're thrilled to hear that our returns and exchanges process stood out to you as seamless and straightforward, especially in comparison to other retailers. Making things easy for our customers is always a priority, and it's wonderful to know that you found it refreshing. Your kind words mean a lot to us, and we hope to continue providing you with exceptional service in the future!
The company and the shipping are very…
The company and the shipping are very good. The quality is good. Too bad that the garment fits me big. I will reorder in “Small”
28 October 2026
Reply from AllSaints (Official)
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you were pleased with our service, shipping, and the quality of your garment. We're sorry to hear the fit wasn't quite right this time, but we’re glad to know you’ll be reordering in a smaller size. We hope your next order is a perfect fit and that you continue to enjoy shopping with us!
Arrived as described and planned
Arrived as described and okanned. Good e-mail uodates. Delivery driver found us and delivered the oarcek safe.
28 October 2026
Reply from AllSaints (Official)
Thank you so much for your kind review! We're thrilled to hear that your order arrived as planned and that you found our email updates helpful. It's also great to know the delivery went smoothly and your parcel was delivered safely. We truly appreciate you taking the time to share your experience!
AllSaints is great but Evri sucks
My order is perfect. Wish I could say the same about Evri delivery.
28 October 2026
Reply from AllSaints (Official)
Thank you so much for your feedback! We're sorry the delivery wasn't perfect this time.
If you need any help, please feel free to email us at ask@allsaints.com—we're here to support you.
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that you found the product perfect, appreciated the excellent quality, and that it arrived on time. Your satisfaction means the world to us, and we hope to see you back soon for more AllSaints pieces!
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