Just Eat Reviews 

Having purchased a gift card and attempted to order food Just eat advised I had already redeemed the voucher. Provided proof of no orders and would not give a refund and accused me of lying and had allowed someone else to use the voucher. No food and just gave them £15 that they won't refund or they have sent to someone else account by mistake. Data breach!!! don't use website as you have no idea where your details and money is being sent to!!

Ordered food at 6pm. App kept updating the expected delivery time and saying it wasnt assigned to a driver. Then did get assigned around 7.30pm. We called the restaurant and they were lovely, said they have issues all the time with Just Eat and they're gonna complain too - even offered a full refund and food free of charge. Called Just Eat 3 times and have had probably worst customer service from any business ever - out of the 3 times I called, they hung up twice after I gave my order number (the same agent both times) and then the third agent helped and gave £5 credit. I requested £15 goodwill instead and the agent declined so I asked to speak to a manager. They ignored my request and just asked if there anything else they could do(?) I said again I wanted to speak to a manager; at that point the line went silent for 15 mins, so in the end I hung up. Eventually got through to someone on online chat (at 9pm - 3 hrs after we made the order) who repeated to me that the order was never assigned and would I like a refund. They kept using this canned response when I asked more questions. Eventually I agreed to cancel the order. My sister also spoke to someone who said we will get manager callback within 24 hours but I have no faith.

This is the second time that I've placed an order through JustEat, and it was never delivered.
Poor service.

I highly do not recommend.

Excellent.

Service au top.

Excellentes pizzas et panna Costa chez Alice Pizza

5 messages chat avant validation de paiement /// On ne sait pas à quelle heure on va être livré

De la bombe ;)

Just terrible. Order arrived after almost 2 hours. The fish was old and reheated, the chicken was old too and smelt funny- it was dispicable and the plantain were the worst I have ever eaten. We literally ate the rice and proceeded to delete this experience from our memories.
never again

Okay long story short, last night i ordered online from pizza time's a menu pizza for 39euros. In this menu i had to choose 2 pizzas and a drink. I did choose my pizzas but i couldn't choose the drink as it was only a specific one. I got a message on my phone that the order would be here at a specific time. In the website it says 30 to 45mins and i got my food after more than an hour and it was cold plus with out my drink so i decided to call and let them know. As i did call, the woman on the phone was rude, didn't let me talk so i had to raise my voice a bit so she would stop talking. At the end she made it clear that it was my fault and that they take no responsibilities which is absolutely unprofessional and that made me not want to order from them again. So all i wanted to say in this message is that when i get this kind of behavior even if it was my fault (which it wasn't), i get so upset because this is not how it should work. Where is the respect to the customers? Politeness ZERO.
PS: The delivery boy came back to bring me the drink and both ways he was absolutely kind and apologized more than 3 times and it wasn't really his fault.

The driver came 2 min before then the internet track dont let me know then he call me do the time I reply He left and said will don't back I let the customer service know that and they just say sorry for that I loose 15£ and 1 hour for nothing.

j'ai commander beaucoup de chose j'ai reçu que l'hamburge pire fast food

Bonsoir,
Hamburger ok, bon. Portion raisonnable, ni trop peu ni trop ...
Par contre les boissons je ne comprend pas
Capri sun (menu enfant) made in Hollande
Coca zéro ( en ayant commandé un coca light) made in Danemark

rapide bon quand on a pas envie de sortir pour manger dans un resto libanais

Paid extra for cheddar and American cheese slices and it came with NO cheese AT ALL

Unfortunately bad experience because of the Delivery person. In what world when you order for delivery, do you get yelled at by the delivery person for not coming down to open the door for him so that he doesnt have to leave his bike unattended??..GET IT TOGETHEER, If I wanted pick up service i would have gone to the restaurant myself. Sauce for bobun and ravioli not included?