Allegro Reviews 

If i could give a zero I would.

After countless calls to 800-644-**** so called customer service leaving messages (no call back), writing multiple letters to PO Box 748966 Los Angels, CA 90074-**** (no response), demanding a call from a manager crickets (except one call went nowhere). Trying to find a corporate number non existent.

Records on the site are incomplete and not clear.
How does a customer with a problem get a resolution without the vendor responding? Suggestions help magic wand any help is welcome!!

Update: Allegro helped me solved the problem. And they took the responsibility of it. It changed my thought of them.

Story:
I bought a ice machine from a seller on allegro. The machine just used for 3 days and then it's completely not working. Allegro helped seller to rejected after service, they don't care about buyers. I lost about €400. The "Allegro Protect" is useless, they just ask me to prosecute the seller according to Polish law.

Customer support is non exsisting. Trying to contact them since november. No luck... Through the "form" on their webpage we have sent multiple requests and not one got an answer.

Allegro turned out to be legit, thumbs up

After so many experiences with other Mortgage Advisors ; I can now genuinely say that George and Louise from Allegro Mortgages are too good when it comes to house purchase. George and Louise who handled my case were extremely good in knowledge and superfast in action like we are living in 10G world. Many reasons are there to praise and appreciate them but two very important things are speed and accuracy.
1) 22nd Jan full mortgage applied and on 25th Jan full mortgage accepted .

Many thanks to both of you .
Pragnya

Allegro is helping people across the globe to achieve financial freedom.
Keep up the good works Allegro.
Thanks

I first contacted support 09/01/2023 last week concerning the selling of my designs on the Allegro marketplace without my permission. I then issued removal notices to there team. For some reason they removed the listings and then within hours they are back online again by the same sellers. To date there correspondence has been slow and very time consuming with no results.

Wish I had a look here before but I also have a very bad experience through Allegro.
Bought a steam oven which had been used by a shop as demonstration model. On arrival, turned out it was damaged inside. Sent it back, shop said it was my fault due to incorrect use and did not accept responsibility. Allegro smart did not help either, only offered to pay for the repair costs but did not ask the shop to accept a refund or warranty claim.
Steer clear from this shop and buy from a different shop.

Bad experience. I bought from goods, i send ir back some and never refund. Allegro inform that will refund but never done that

Allegro thanks
I trust with your investment
That alot because your giv money for my wallet

Very disappointing delivery experience. As a customer residing in Poland, I encountered a significant issue with this delivery service. After I made my payment and patiently awaited the day of delivery, they unexpectedly requested a Polish phone number. I explained that I only had a Greek number, which was already on the order from the beginning when the payment was processed. It's bewildering why they didn't inform me about the phone number requirement earlier. They could have told me before charging my account that my Greek number wouldn't work for them.

What's even more frustrating is that they had all of my contact information, including my email, and we had been communicating through their web app, with all messages being automatically sent to my email. Given this, it's perplexing why they insisted on having a Polish phone number. It felt as though they were trying to compel me to purchase a Polish number, raising questions about their possible affiliation with communication companies and whether they are attempting to increase their revenue through such practices. As far as I'm aware, they don't typically call customers. To resolve this, I had to rely on a friend to provide their phone number, without which I couldn't have received my package. I can only imagine the difficulties someone in a situation like mine would face without the option to ask a friend for assistance.
Edited... The problems continue...
First and foremost, it's frustrating that you repeatedly claim to have addressed issues in previous messages when, in reality, they remain unresolved. Secondly, I'm puzzled why you requested a Polish number when your approach for dealing with non-Polish numbers differs. Towards the end, you mentioned that my order would be available for collection at the Allegro One Point on Friday. However, it seems like we might be discussing a different order because the one we're talking about is still awaiting pickup. Could you clarify if I should collect it from the pickup point or a physical shop at the location? The process appears to be more complex than expected. This situation has caused me financial losses as I lack the necessary resources, which may force me to make purchases from a different physical store. I'm seriously reconsidering future dealings with your company

I wanted to give a different perspective to the Allegro services. We already know that for buyers, it is not that great.

I am a seller and API integrator and for past 5 years I've been on and off working with Allegro services and their website.

I can tell you that from a sellers perspective, it is even worse than that. They have requirements which feel almost illegal, such as:

- you get penalized for late reply to customers - but even reply in 20 minutes to email costs you some points, ridiculous!
- sometimes your products get disabled due to a mistake and you account gets blocked. You then cannot change anything in the product, but you are asked to change it so your account can be unlocked again.

I also implemented allegro API multiple times. The amount of nonsense present is insane. They don't even have a proper functionality for some basic stuff and they not only make sellers lifes more difficult, but also create a frustrating environment you are forced to use.

Defo one of the worst companies out there, no wonder they lost milions of euros during their latest aquisitions when the managements does stuff like this and thinks it's ok to do it.

Be warned to stay away Customer service no existing Items never recived, no tracking no proof. Refund never made despite contacting.
Avoid by all means

The worst company I have ever seen, they dont have any customer support, you can wait up to five days till you get an automatic answer so imagine the real problem solving :D I tried it once and never again, after a month the machine I ordered stopped to work and it has been another month I am trying to talk to someone and the only thing they are asking to send more videos and more photos and more descriptions so at the end I ordered it from another company… the price is bit lower than other companies but it is very probably because they don’t have any people work there 😂

In my case, 1 out of 6 purchases has been bad and I got my money back for that too. So maybe I've been lucky? However, before buying I have asked the seller about the product and read the feedback the seller received from buyers, but of course this does not mean that everything always goes well for everyone.

I use this service for many years and it works flawlessly, never had a problem. Only <5% of orders gets delayed by 1 day, but it's always due to shipping companies incompetency. Note however, this holds for domestic service, as this page is not really meant to be used internationally - there is usually no reliable shipping abroad. With this in mind, I do recommend this page, but definitely stay away if any of these is true:
- you don't speak polish
- you're not located in Poland
- you don't understand and cannot evaluate individual sellers reputations

It’s good for now but i am expecting more