Allaboutwine Reviews 

25
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered wine on Wednesday which was a bit short notice, party is on Saturday. I sent a massage asking if delivery can be arranged on time. Response from Piers Hamilton was fast and reassuring that... See more

Rated 5 out of 5 stars

I am delighted to have found All About Wine; After the Wine Society's faustian pact with DHL (check out their Trustpilot rating) forced me to part ways, with an organisation that has rather lost its... See more

Rated 5 out of 5 stars

I have ordered twice now from All About Wine - they are great value for money and exceptional service. The most recent order was for 2 cases. One arrived but the other didn't. I sent an email enq... See more

Rated 5 out of 5 stars

All about wine is rapidly becoming my favourite and go-to wine merchant. They have a great variety of wines which are delivered promptly and professionally. Recently back from Sardinia where I enjoyed... See more

Company details

  1. Wine Store
  2. also in
  3. Wine Cellar
  4. Wine Club
  5. Wine Wholesaler and Importer

Information provided by various external sources

All About Wine. Online wine merchant


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

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No history of asking for reviews

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4.6

All reviews

(25)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

I ordered wine on Wednesday which was a bit short notice, party is on Saturday. I sent a massage asking if delivery can be arranged on time. Response from Piers Hamilton was fast and reassuring that delivery will be on time. I received my order on time and well packed as promised. Nice to have a business with you.
Thank you .

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent wine merchant

All about wine is rapidly becoming my favourite and go-to wine merchant. They have a great variety of wines which are delivered promptly and professionally. Recently back from Sardinia where I enjoyed fantastic wines and AAW is the only wine merchant I could find back here with a robust selection of Sardinian wines I could enjoy.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I order from All About Wine 2 or 3 times a year. Prices are always competitive and Piers is very quick to respond and resolve any problems.

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Unfortunately one of the boxes of wine I ordered was damaged in transport. Joanna reached out to me straight away to double check which box I received and which one was damaged. A replacement is on its way to me as we speak. Excellent customer service and great prices

19 August 2024
Unprompted review
Rated 5 out of 5 stars

A much better experience than the Wine Society

I am delighted to have found All About Wine; After the Wine Society's faustian pact with DHL (check out their Trustpilot rating) forced me to part ways, with an organisation that has rather lost its interest in customer service, I spent a long time researching alternative on-line wine merchants. So far, AAB have provided me with an wide selection of well priced wines, which have included some excellent wild ferment South African whites. They are delivered by APC, who seem to care about standards of delivery. Communication has also been straightforward and honest - take note WS. Thank you AAB, please keep it up!

28 July 2023
Unprompted review
Rated 1 out of 5 stars

Same as reviews below for me

Same as reviews below for me. Order didn’t arrive in time for Christmas so they said they would refund. That was 4 months ago and still waiting. Telephone calls not answered. Shame as I have had wine from them before and there was no issue.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Impressive service

First time I’ve used AAW. Easy ordering process, fast delivery using a reputable courier company.
And nice wines.
Will certainly use again.

27 January 2023
Unprompted review
Rated 4 out of 5 stars

Great personal service

I have ordered wine many times from AAW. They always respond promptly to communications, and are helpful.
Sometimes wines are not obtainable, but they will let you know quickly.
When I've had odd requests, or had to add to or change my order, it has never been a problem.
Add to that, that the wines are always excellent, I would highly recommend this company.

23 October 2022
Unprompted review
Rated 5 out of 5 stars

Customer service at it's best!

Excellent service and guidance when ordering. I didn't enjoy a particular case of Pinto Noir (personal taste, nothing wrong with the wine) but Piers was extremely helpful in making sure my All About Wine experience was a good one. Recommendations of a different selection were suggested and orders were swapped without any hassle. Courier picked up old order and new order delivered at the same time. Amazing service and I will be buying my wine from here in future. Customer service at it's best!

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Great first order from AAW

Great first order from AAW, we're members of the Wine Society but have had some disappointments over time with selection and DHL as a courier. I believe I found this website when using Vivino and struggled to find particular wishlist bottles from a different vendor.
Everything I wanted was in stock and we received prompt overnighted delivery from APC without a hitch.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Great value wine with exceptional customer service

I have ordered twice now from All About Wine - they are great value for money and exceptional service.

The most recent order was for 2 cases. One arrived but the other didn't. I sent an email enquiring and within 1 hour I'd had a response (not automated) and within 12 hours I had an update of what had happened and confirmation that my remaining case would be delivered that day. Thank you Joanna Singleton!

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Great service

I've order quite a few times and to be honest can't fault the service and delivery, good product and good price, and always prompt delivery. Even when there was a difficulting with the payment process, Piers, responded very promptly to assist. highly recommended

20 May 2021
Unprompted review
Rated 5 out of 5 stars

They had a stock issue and did let me…

They had a stock issue and did let me know straight away. Joanna did take interest in solving the situation as fast as she could. I will definitely buy again from Allaboutwine.

Sometimes is not about the problem itself, is how you react. And Joanna did a fantastic job at that. Thank you.

29 April 2021
Unprompted review
Rated 5 out of 5 stars

Huge selection, great service, best prices

I have ordered several times from All About Wine in the last year and have received consistently good service - and wines!
They have a huge selection of wines and always the best prices.
I always like to try different wines so the one downside is that some wines are only available in a minimum of 6 bottles.
Highly recommended.

30 December 2020
Unprompted review
Rated 2 out of 5 stars

Rude customer service

Great selection of wine and great prices. The customer service was pretty bleak. I received the incorrect wine and when the courier picked up my incorrect wine without replacing the bottle I complained. I never had a personal note from the company, just got CC'd into the owner's dispute with the courier. A pretty bad, impersonal way of doing business. I was very polite to the owner and let him know the status of my order, and he never bothered replying.

Would never order again, as similar prices and selections can be found elsewhere, without rude blokes attached.

24 December 2020
Unprompted review
Rated 5 out of 5 stars

Great experience and great wine

Great experience and great wine. Three day turnaround for my order, you can’t expect more than that. Wine was well packaged and delivered by courier. Thank you.

25 September 2020
Unprompted review

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