All Eyes Spectacle Makers Reviews 

269
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable staff who provide helpful advice without making anyone feel pressured to purchase expensive frames. Consumers also highlight the exceptional overall quality of the diverse designer frames and the precise fit of the custom prescription lenses. Some people also felt that the turnaround times are extremely rapid and the pricing is very reasonable compared to standard high street alternatives. Reviewers appreciate the completely transparent price structure, the excellent value for money, and the effortless process from the initial call to the final visit.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a fantastic and exceptional choice of frames... See more

Service

Clients share positive opinions on service, consistently highlighting the fast turnaround and professional... See more

Staff

Customers report extremely positive experiences with staff, highlighting their welcoming, friendly, and... See more

Price

People report positive experiences with price, highlighting amazing service and extremely competitive pricing... See more

Quality

Consumers find quality to be exceptional, consistently praising the excellent lenses, attractive prices, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using All Eyes for many years and wouldn't consider going anywhere else. My latest two pairs arrived quickly and fitted perfectly. Good value for money. I know if my glasses become loose or... See more

Company replied

Rated 5 out of 5 stars

I can’t rate this shop highly enough. Their prices are amazing. Their range of glasses is spectacular, with something for everyone, from traditional to contemporary styles. I am always complimente... See more

Company replied

Rated 5 out of 5 stars

Had problems with high street opticians getting varifocals reading area right. Saw All eyes advertised on Facebook so decided to try them. Good range of quality frames, lens options explained and tim... See more

Company replied

Rated 5 out of 5 stars

Fast efficient professional and very cost effective. Their understanding and knowledge of different lens types and manufacturers provided clarity and expertise to provide a first class service. All Ey... See more

Company replied


Company details

  1. Glasses Store
  2. Optician
  3. Sunglasses Store

Written by the company

Save on High Street Prices. All Eyes Spectacle Makers manufacture frames and lenses in Cambridge.


Contact info

4.9

Excellent

TrustScore 5 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(269)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have been coming here for several years…

Have been coming here for several years now. Many new pairs and quite a few new lenses in my old frames. Never an issue. Always do it right first time. Just keep it up fellows and fellesses (?). Wish our quality and service could be found when I buy other things!.

6 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind words :-)

Rated 5 out of 5 stars

Thanks again All Eyes

Reglazing was quick and well priced. Excellent fitting and overall an exemplary service

30 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind review, always a pleasure :-)

Rated 5 out of 5 stars

I so love the glasses that I purchased…

I so love the glasses that I purchased from All Eyes that, when my prescription changed, I returned to get new lenses. These were ordered and were ready for me in a week and I was so pleased that they were also able to update my pre-owned prescription sunglasses for driving and reading on holiday. Just picked them up. Brilliant!

27 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind review :-)

Rated 5 out of 5 stars

Have been using All Eyes for quite a long time.

Have been using All Eyes for quite a few years now and always had excellent service.Recent visit was just as good.The staff are very friendly and give good advice,there is a good choice of lenses and frames.it’s always a pleasure to visit them.

27 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for you kind words :-)

Rated 5 out of 5 stars

Very pleased with my WOOW glasses..very…

Very pleased with my WOOW glasses..very friendly team,no pressure and a great selection of up to date frames to choose from.Would highly recommend to friends and family,and have done in the past..

26 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind words :-)

Rated 5 out of 5 stars

Very fast service

Very fast service - arranged for replacement varifocal glasses within 48 hours when mine had broken. Good quality glasses and excellent service

21 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind words :-)

Rated 5 out of 5 stars

Another great experience at All Eyes

Another great experience at All Eyes. Brilliant customer service, very knowledgeable personnel and choice of frames is amazing. I originally came to use my existing frames (also purchased at All Eyes) and ended up getting a new pair for a cheaper price as what I would spend at my opticians. Overall really great experience.

9 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind words :-)

Rated 5 out of 5 stars

First time user and had a great…

First time user and had a great experience, will defo be back. Glass s are great and good quality and value, back for prescription sunglasses very soon 😎

20 December 2025
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind words :-)

Rated 5 out of 5 stars

Great professional and friendly service

Fast efficient professional and very cost effective. Their understanding and knowledge of different lens types and manufacturers provided clarity and expertise to provide a first class service. All Eyes staff do not up sell and will meet your needs and budget to give peace of mind. I avoid high street opticians to buy frames and lenses and get better choices at affordable cost. I have been a customer of All Eyes for a couple years and are my first call when I need to replace my lenses.

14 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Always a pleasure to see you in store, thank you for kind review :-)

Rated 5 out of 5 stars

Took grandad to get glasses then bought…

Took grandad to get glasses then bought 2 pairs for myself which are so much nicer than any Ive found in Cambridge. Amazing quick service and cheaper than my other designer brands. Great range! Was looking for something a bit different and was so pleased with my designer frames.
5 stars all round. 👏

13 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

We try to be a bit different, thank you for your kind words :-)

Rated 5 out of 5 stars

All Eyes are so easy and helpfully to…

All Eyes are so easy and helpfully to get on with the lady there picked my frames out in one go she really knows what your looking for and the glasses are seconded to none plus of course they beat the high street for service and price. All in all the best place to go for glasses

10 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind review :-)

Rated 5 out of 5 stars

Friendly Professional Service

We would always use this company for glasses, it is worth the drive if you don't live close by, we have always found them to be very helpful, they have a good range of frames, and always offer good advice. You will always find that they want you to be happy with your purchase and go above and beyond to ensure everything is correct. This is far superior to going to your usual high street place, we wouldn't go anywhere else.
Thank you to the owner for being so helpful at all times, you wont be disappointed after visiting All Eyes for all your glasses requirements.

3 January 2026
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you so much for your kind review, it makes our day :-)

Rated 5 out of 5 stars

First class service for glasses

First class service puts high streets to shame!

What a truly wonderful experience of good service, advice and knowledge. I was dealt with by Jana and I have to say the whole process from being welcomed to being fitted with glasses was first brilliant. She knew what would work with my face and head shape, nothing was too much trouble.

I was properly measured for the glasses I chose, and well advised on which lenses to go for as I was having varifocals for the first time.

I cannot recommend All Eyes any higher than the allowed 5 stars but it should be 6 or 7. Truly brilliant people, range and service all round. They put the high street stores to shame who didn't seem to be at all bothered about customer care or service, just sell you something with all the extras.

Ironically, I have just paid £100 less than I would have with a leading chain and I have got what I want not what they wanted to sell me.

If you need glasses, then go to All Eyes and ask for Jana. You will not be dissapointed!

18 December 2025
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind review, it makes our day :-)

Rated 5 out of 5 stars

It's good to support local businesses

It's good to support local businesses. Bought my fourth pair of specs from these guys. They must be doing something right! The pricing is transparent and the service is spot on.

11 December 2025
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind review :-)

Rated 5 out of 5 stars

First class service

First class service. Glasses are best we have ever had. Highly recommend and will definitely use them again

16 December 2025
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind review :-)

Rated 5 out of 5 stars

Really pleased with my new varifocals

Really pleased with my new varifocals. As a rule I find changing glasses quite stressful. Jana was so helpful and understanding and I would highly recommend All Eyes.

15 December 2025
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind review :-)

Rated 5 out of 5 stars

I ordered some new lenses for an…

I ordered some new lenses for an excisting frame. On fitting the frame snapped on the bridge. Unfortunately the frame was discontinued. Jani located a supplier who had stock and within 24hrs had taken delivery and fitted the lenses. Outstanding Customer Service.!

13 December 2025
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your review, we are so glad it all worked out for your trip away :-)

Rated 5 out of 5 stars

Never go to specsavers again!!

Quickest end-to-end process I've ever experienced, with a great range of quality lenses and brilliant customer service.

4 September 2025
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for your kind review :-)

Rated 5 out of 5 stars

Highly recommended!!!

Highly recommended!!!
Absolutely awesome customer service from the moment you step through the door to the post sales support after collection that puts All Eyes way above others. New set of daily specs as well as prescription sunglasses for my wife and I will visit soon to arrange a new set of glasses to my new prescription.
I have already recommended to my parents who plan on visiting soon as well as my in-laws and friends.

28 November 2025
Unprompted review
All Eyes Spectacle Makers logo

Reply from All Eyes Spectacle Makers

Thank you for you kind review, it makes our day :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look