The three stars are for the frame which seems well made and solid, although I have only had it for 4 months. No stars for the canopy which is flimsy and leaks in even moderate rain. Also, the cushions... See more
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See what reviewers are saying
We bought 2 sun bed cushions a few years ago and I know out of warranty but considering they only come out a couple of weeks a year I wasn’t expecting all this white chalk like substance coming... See more
Product was easy to find. Clear choices and descriptions via style, pattern and all relevant measurements available and an affordable price. Ordered late Tuesday evening and two well protected parcels... See more
Company replied
I trawled through dozens of pages on garden chairs, until I found Alfresia. Found the perfect chair with leg extension. Delivered so quickly and lovely quality. Cushion is waterproof underneath. Very... See more
Company replied
Company details
About alfresia
Written by the company
Welcome to Homewares Direct! We specialize in providing the highest quality garden and home products. With over 10 years experience across our brands, we drive and strive to deliver style, quality and excellence in all of our products. We stock a fantastic selection of both contemporary and traditional designs and pieces to suit any style and space including: conservatory furniture, bar and dining sets, swing seats, hanging egg chairs, sun loungers, deck chairs, benches, parasols and cantilevers, gazebos, pergolas, artificial plants and trees, garden chair cushions, seat pads, gardening and watering tools, solar powered lighting, outdoor heating and barbeques. Creating a tranquil garden atmosphere is at the heart of Homewares Direct and our products are designed with dependability, style & craftsmanship in mind. Whether you are sat up late socializing on a warm Summer evening or spending a Sunday afternoon gardening, we are your one-stop shop for all of your outdoor living needs. Our Fire Mountain BBQs boast quality and affordability, with a variety of cooking styles and sizes there is something for every home. We also feature our Vitinni brand, offering high quality kitchen electricals such as air fryers, blenders and even a collection of pans.As well as a at least 12 months warranty on each of our products, we offer a flexible PayPal payment option so you can spread the cost of your purchase at your convenience.
Contact Us
Contact info
Robinson Street, OL16 1TA, Rochdale, United Kingdom
- 03300 021 600
- support@homewares.direct
- www.alfresia.co.uk
3.8
Great
724 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Kind Regards
Alfresia
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Kind Regards
Alfresia
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Kind Regards
Alfresia
Great service and quick too
23 June 2024
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Kind Regards
Alfresia
OK product delivery hopeless!
Product is OK but delivery was another matter. Because FedEx did not deliver during the stated windows and you sent the product in two parts I completely wasted 2 days waiting in for delivery. Your customer services commented that FedEx’s performance was beyond your control but surely it is your responsibility to make sure they deliver when they promise to.You need to use a different courier as I would be very reluctant to order from you again until you do.
25 June 2024
Reply from alfresia
Hi John,
Thank you for your feedback and I am very sorry you had a bad delivery experience. Occasionally the couriers may have to split deliveries and this will be updated on the tracking information provided within your order confirmation.
I am very sorry for the inconvenience this has caused and do hope you order from us again in the future.
Kind Regards,
Alfresia
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your order and service provided.
Thank you for shopping with us.
Many Thanks
Alfresia
Exactly as described and delivered…
Exactly as described and delivered quickly. Very pleased.
11 June 2024
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your order and service provided.
Thank you for shopping with us.
Many Thanks
Alfresia
Clarified problem with cushion sizing…
Clarified problem with cushion sizing and received apology . Upon receiving my order and having found out package damaged and item inside also, I was sent another one/ replacement . Before this my problem was dealt with in a timely manner.
14 June 2024
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with the way we resolved your enquiry.
Thank you for shopping with us.
Many Thanks
Alfresia
Super quick delivery again for some…
Super quick delivery again for some extra long 3 seater bench cushions to match the other chair cushions.
Great company to deal with and luxurious cushions very comfortable
14 June 2024
Reply from alfresia
Hi Robert,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Many Thanks
Alfresia
Beautiful cushion at a very good price
9 June 2024
Reply from alfresia
Hi Jill,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Many Thanks
Alfresia
mostly well made
We ordered a base unit for a large television. It was well packed and delivery prompt. The unit could be improved by a better back plate which was flimsy and
with fixings involving metal screws on to glass. Not a good idea. Unit very good otherwisw.
6 June 2024
Reply from alfresia
Hi Anne,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out.
Thank you for shopping with us.
Many Thanks
Alfresia
Reply from alfresia
Hi Jane,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Many Thanks
Alfresia
Ordering on the website was easy.
Ordering on the website was easy.
Ordered on the Tuesday afternoon.
Received my goods on the Thursday morning. So quick.
Lovely quality product.
Very happy.
4 June 2024
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Many Thanks
Alfresia
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Many Thanks
Alfresia
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Many Thanks
Alfresia
Do not be a cheapskate like me
I needed a replacement cushion for our Homebase sunlounger. Being a cheapskate I bought one from Amazon at £15.95. Bad move as it had poor filling and the lounger straps could be felt through the cushion. I then bit the bullet and bought the Alfresia Sun Lounger cushion at £44.99. It was delivered in 2 days and what a difference. Extremely well made, thick, supportive and very comfortable. Much better than the Homebase original which lasted 5 years. On that basis I expect this cushion to last 10.
6 June 2024
Unprompted review
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Many Thanks
Alfresia
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Regards
Alfresia
Very good service,quick delivery and…
Very good service,quick delivery and very good design of swinging hammock also goes into a bed for those hot lazy days if we get any
26 May 2024
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Regards
Alfresia
Reply from alfresia
Hi,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.
Thank you for shopping with us.
Regards
Alfresia
Reply from alfresia
Hi Georgina,
Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item and service provided.
Thank you for shopping with us.
Regards
Alfresia
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