Alfonica Reviews 

265
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We’ve used Alfonica for many years and have been very happy with the service. Nathan in particular is always extremely helpful and quick to resolve any questions or issues. Reliable service and a gre... See more

Company replied

Rated 5 out of 5 stars

Zack and the team at Alphonica are an absolute pleasure to work with. Zack is always available to help, even with last-minute requests, and nothing ever feels like too much of a challenge. He is respo... See more

Company replied

Rated 1 out of 5 stars

I was moving out of an apartment at the end of June. I sent them an email with the proper 1 month notice. Despite multiple reminder emails from me, they didn't reply till 8 days AFTER my move out an... See more

Company replied

Rated 5 out of 5 stars

We were looking to upgrade our telephone system involving a switchboard with 30+ extensions. Excellent service from start to finish. Firstly they gave an easy to understand all encompassing quote and... See more

Company details

  1. Telephone Company

Written by the company

Alfonica are leaders in business telecommunications specialising in end-to-end communication solutions, and we have over 25 years experience in delivering exceptional service. Our solutions are designed to help you connect, communicate and collaborate with ease.


Contact info

4.1

Great

TrustScore 4 out of 5

265 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.1

All reviews

(265)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Very reliable company. No complaints. They are always available to help customers.
Top customer service.

8 November 2020
Unprompted review
Rated 5 out of 5 stars

great client service and unbeatable pricing

Every detail well thought through. Team on hand to support at all hours of the day. On train going into the tunnel to France and they were quickly and efficiently able to assist for roaming package. Issues with handsets and they were immediately available to talk through, diagnose and resolve. Would highly recommend

8 November 2020
Unprompted review
Rated 5 out of 5 stars

Only five star?

We’ve been using Alfonica (RCUK) for many many years! A five star review is an understatement for the excellent service you provide! When ever needed, we always had a straight point of contact who sorted out all our needs in the quickest and most professional way! If I could, I would have given you a six star review!!

8 November 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional

Exceptional
Used them when I lived in the UK and still do when I visit twice a year.
They set me up A-Z with temporary phone rentals at a great price. I simply call the office, their customer service is amazing; all their employees are so helpful.
They deliver a rental straight to where I’m staying. They have nothing even remotely as simple and easy in the US.

8 November 2020
Unprompted review
Rated 5 out of 5 stars

Alfonica a GEM!!

Alfonica team are a pure GEM. They handle many of my complex lines for a while now and everything runs just smoothly. Highly recommended.

8 November 2020
Unprompted review

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