Reply from Albert Ménès
Dear Mrs. Fumagalli,
Thank you very much for your review following your last order. I am delighted to hear that everything went well.
We hope to see you again soon on our website !
Kind regards,
Clémentine
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Company details
Written by the company
Maître Epicier depuis 1921 - E-boutique officielle - Origine contrôlée, Epices conditionnées en France - Livraison offerte sous conditions. Achetez en ligne tous les produits Albert Ménès : épices, confitures, miels, biscuits, condiments, salaisons, fruits secs et bien d'autres encore. Retrouvez également notre large gamme de coffrets cadeaux, salés et sucrés.
Contact info
156, rue Saint Denis, 92700, Colombes, France
- 05 32 66 10 36
- sav@albertmenes.fr
- www.albertmenes.fr
4.6
Excellent
403 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Albert Ménès
Hello Mr Falger,
Thank you very much for your feedback ! I am delighted that you enjoyed both the fast delivery and the quality of our products.
We look forward to welcoming you back soon.
Best regards,
Clémentine
I didn't receive my order .
28 July 2025
Reply from Albert Ménès
Hello Mrs Vávrová,
I am sorry to hear that you have not yet received your order. In order to assist you promptly, please contact our customer service department at sav@albertmenes.fr or on 05 32 66 10 36, quoting your order number.
Please be assured that we will do everything we can to resolve this issue as quickly as possible.
Best regards,
Clémentine
Reply from Albert Ménès
Hello Mr Tsitseklis,
Thank you very much for your kind words ! I am delighted that you loved the experience with your order.
Hope to see you again soon !
Best regards,
Clémentine
Everything went fine
Everything went fine, thank You!
I am very happy that you have developed the process so that purchasing in Finland is even easier, thank you very much!
1 April 2025
Reply from Albert Ménès
Hello Mrs Naroma,
Thank you very much for your kind words ! I am delighted you loved the experience with your last order.
Hope to see you again soon !
Best regards,
Clémentine
Reply from Albert Ménès
Hello Mr Hüttenrauch,
Thank you very much for your kind words ! We're delighted you loved the experience with your order.
Hope to see you again soon !
Best regards,
Clémentine
The product is of the very best…
The product is of the very best quality.
Sometimes the site is a bit difficult to navigate. But the spices are all worth it
3 March 2025
Reply from Albert Ménès
Hello Mrs Silver,
Thank you for your kind words ! We're delighted you love the quality of our spices. We appreciate your feedback on the website and will work on making navigation smoother.
Hope to see you again soon !
Best regards,
Clémentine
Reply from Albert Ménès
Hello Mr Kissin
Thank you very much for your positive feedback !
I'm delighted to hear that you enjoyed our site and the quality of our delivery. Your satisfaction is our priority, and I hope to see you soon for new gourmet discoveries.
Best regards,
Clémentine
Excelente products and delivery
I love Albert Menés products, especially the salted Caramel is the best of this world!!! Great delivery from France to Spain in just 4 days.
29 January 2025
Reply from Albert Ménès
Hello Mrs Rodriguez,
Thank you so much for your enthusiasm about our products, especially our Salted Caramel ! It's also a pleasure to know that your order was delivered quickly in Spain. Your satisfaction is our greatest reward.
See you soon for new gourmet discoveries !
Best regards,
Clémentine
Reply from Albert Ménès
Hello Mr Duka,
Thank you so much for your positive feedback ! I'm delighted to hear that you had a great experience and that the shipping was fast. Your satisfaction is our top priority, and it’s wonderful to know that our service met your expectations.
We look forward to serving you again soon !
Best regards,
Clémentine
The level of professionalism and…
The level of professionalism and expertise your team brings is remarkable. It makes a significant difference in our collaboration
28 August 2024
Reply from Albert Ménès
Hello Mrs Bervoets,
Thank you very much for your kind words and your appreciation of our team. Your satisfaction is our priority, and we are determined to maintain this quality of service to satisfy you as much as possible.
Thank you for your loyalty and I hope to see you soon on our website !
Best regards,
Clémentine
Reply from Albert Ménès
Dear Mrs,
Thank you very much for your comment.
At Albert Ménès, we are constantly striving to create products of exceptional quality that will delight the most demanding palates. Your recognition as a connoisseur is a true mark of honor for us.
Thank you for choosing Albert Ménès and we hope to continue surprising you with our gastronomic delights.
Yours sincerely,
Clémentine
They said a free sample was included
They said a free sample was included, but no free sample received. The rest was perfect.
5 January 2024
Reply from Albert Ménès
Dear Customer,
Thank you for taking the time to share your thoughts.
We're sorry you didn't receive your free sample, there must have been an oversight. Do not hesitate to contact us at sav@albertmenes.fr if necessary.
See you soon on our website!
Sincerely,
The Customer Service Albert Ménès
Reply from Albert Ménès
Dear Customer,
Thank you for taking the time to share your thoughts.
We are pleased to read that your order has brought you satisfaction.
See you soon on our website!
Sincerely,
The Customer Service Albert Ménès
Great service
Great service. Love the product. wish I could find it in the grocery store.
27 October 2023
Reply from Albert Ménès
Dear Customer,
Thank you for taking the time to share your thoughts.
We are pleased to read that your order has brought you satisfaction.
See you soon on our website!
Sincerely,
The Customer Service Albert Ménès
The excellent taste of France
The products are excellent and the price is right, I’m really satisfied!
1 October 2023
Reply from Albert Ménès
Dear Customer,
Thank you for taking the time to share your thoughts.
We are pleased to read that your order has brought you satisfaction.
See you soon on our website!
Sincerely,
The Customer Service Albert Ménès
Website and the products are very good
Website and the products are very good. Only the delivery (to Netherlands) took a long time.
4 May 2023
Reply from Albert Ménès
Dear Customer,
Many thanks for your feedback. We are glad to read that you are satisfied with you last order.
We are sorry for the delay and will report it to our team to improve our delivery times in a near future.
Best regards,
The Customer Service Team
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