AKT London Reviews 

1,130
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the natural deodorants work effectively all day, keeping them fresh and dry even during intense heatwaves and physical activities. Consumers also appreciate the pleasant, long-lasting fragrances, eco-friendly recyclable packaging, and responsive support teams that quickly resolve delivery issues. However, some customers also noted that managing recurring subscriptions or placing online orders can sometimes feel frustrating and difficult to navigate properly. A few people experienced occasional issues with the product packaging, mentioning specific problems like tubes leaking during travel or being too hard to squeeze out.

What people talk about most

Product

Users describe positive interactions with product, noting that the natural deodorants and body care items are... See more

Quality

Clients share positive opinions on quality, highlighting that the deodorant balms are effective,... See more

Delivery service

People report positive experiences with delivery_service, highlighting prompt shipping, easy subscription... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as exceptional and speediest.... See more

Order

Consumers experience mixed feelings regarding the ordering process. While many reviewers highlight how easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product itself if brilliant and keeps me dry all day even in this hot weather but my only issue is, when I want to reset my order to extend the delivery date, for some reason I’ve ended up with an... See more

Company replied

Rated 4 out of 5 stars

AKT deodorant is genuinely an amazing product with no chemicals or harsh ingredients. My only issues is the re-ordering of products is a little tricky to reset your next delivery date & I ended up wit... See more

Company replied

Rated 4 out of 5 stars

The product delivery etc are very good, if quite expensive; however, the email marketing from AKT is remorseless. I don’t mind the odd email with new offers etc but I must get an email every few days.... See more

Company replied

Rated 5 out of 5 stars

I have been using AKT deodorant for some time now, and couldn't be happier. It keeps me dry and odour free. It has been brilliant during the recent heatwaves, even when the rest of me looked like I h... See more

Company replied


Company details

Written by the company

Tried, tested and approved by London's West End performers, AKT is a premium, natural deodorant that is truly... BORN TO PERFORM. AKT is designed with efficacy, strong environmental ethics, and premium fragrances at its forefront. All our formulations are made in the UK and packed into our signature, vibrant, plastic-free packaging.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(1,130)

403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to reorder this excellent…

Very easy to reorder this excellent deodorant! Gorgeous scent that works brilliantly to keep me sweet-smelling and dry.

18 May 2026
Unprompted review
AKT London logo

Reply from AKT London

We are so glad that you're loving AKT as much as we do!

Rated 5 out of 5 stars

I love everything about AKT

I love everything about AKT. Apart from the fact that their deodorant is unsurpassable in its prowess (designed by performers to deal with sweat galore), their customer service is amazing. I had an issue with my latest tube in that it was leaking. I contacted them and they immediately sent me a replacement within a couple of days. The price might look expensive compared to high street brands but one tube lasts for months as you really don’t need to use very much at a time. Plus - performance wise, I find that it works anywhere on the body (including the forehead, nose and cheeks if you put it underneath your foundation) and the scents are lovely without being overpowering. I would never use another brand now!

9 May 2026
Unprompted review
AKT London logo

Reply from AKT London

This review deserves a standing ovation.

Thank you so much for taking the time to share such thoughtful words about AKT — from the performance of The Deodorant Balm itself to your experience with our Front of House team. We’re especially delighted we could get that leaking tube drama resolved quickly for you.

Thank you again for being part of the cast, and for trusting us to keep you performing beautifully

Rated 5 out of 5 stars

The customer service is absolutely perfect

The customer service is absolutely perfect, I had an issue with my order and it was sorted in less than 20mins.
Cannot fault the service and shout out to Natasha for being so efficient.

16 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thank you so much for this lovely review.

We truly believe great customer service should never keep people waiting in the wings, so we’re delighted Natasha was able to get everything sorted for you so quickly.

We’ll make sure she gets the standing ovation she deserves backstage!

Thanks again for being part of the cast.

Rated 4 out of 5 stars

I like the environmentally friendly…

I like the environmentally friendly packaging, I am a keen fan and I will continue with future purchases.

Thank you.

12 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thank you so much for the lovely review.

Creating products that perform beautifully while being kinder to the planet has been part of the AKT story from the very beginning, so hearing that the packaging matters to you as much as it does to us really means the world.

Delighted to have you as part of the cast!

Rated 5 out of 5 stars

I’m really happy with this company

I’m really happy with this company. The service is great, reliable and accessible. In particular though I love the product. I use the deodorant and it’s the best planet friendly version I’ve tried, and it works!! Smells great too

16 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thank you so much for this wonderful review.

We put so much care into creating products that perform hard backstage while still being kind to the planet, so hearing this truly means the world to us.

And we’re delighted you’re loving the fragrance too!

Thanks again for being part of the cast.

Rated 5 out of 5 stars

Best deodorant I have ever used!

This is the only deodorant that has actually helped me. I was skeptical at first because I have tried loads of different products in the past and nothing has worked. But I have been using AKT for a few months now and I am so satisfied by the product! Highly recommend it!

15 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thank you so much for this wonderful review!

Hearing that AKT has finally worked for you truly means the world to us.

We’re absolutely delighted you gave us a chance despite the skepticism, and even more thrilled to hear you’ve been loving the results over the last few months.

Thank you again for your support and recommendation — welcome to the AKT cast

Rated 5 out of 5 stars

Absolutely love my deodorant

Absolutely love my deodorant. I was a little skeptical at first because I can unfortunately sweat very easily and other natural ones I've tried didn't do a thing. I've been using this now for 18 months and I would not go back. They smell nice but not overwhelming or fake. A little goes a long way and it last all day. I would highly recommend, especially as you can change your scent each time. Fantastic product.

14 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thank you so much for this wonderful review!

Hearing that AKT has worked for you for the last 18 months truly means the world to us.

We’re so pleased you’re enjoying the scents, performance, and the freedom to switch up your ‘scene’ whenever you fancy. Thank you again for your support and for taking the time to share your experience with us.

Rated 5 out of 5 stars

Great products and excellent customer service

Great products and excellent customer service.
There was an issue with my order that was very quickly resolved.
The missing item, the Konjac sponge, was delivered just two days later. And I love it! Once wet, it's very soft and gentle, and I only need to use a tiny bit of Akt body wash concentrate.

14 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thanks for the kind words Kim ✨ Glad we could resolve the missing item for you!

Rated 5 out of 5 stars

ACT Deodorant Cream

The deodorant cream is very effective even when undertaking sporting activities. It’s easy to apply and you only need a small amount, so it lasts a long time. My only criticism is the small fiddly top on the tube. A hexagonal one, like the body wash, which is also lovely, would be much easier to use.

12 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thanks so much for your lovely feedback - we’re so pleased to hear the deodorant cream is holding up so well, even during sporting activities! 😊

Rated 5 out of 5 stars

Total Game Changer

Absolutely gutted to realise just how much I've been struggling with whiff - and for so long - upon discovering just how effective AKT is! No more endless baby wipes and reapplications. Favourites are Columbia Rd and The Onsen. Super pleased with the great bundle I got this time - equivalent to buy 2 deodorants and get a shower gel free. Also speedy delivery. Thank you :o)

2 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thanks so much for taking the time to leave this - we’re so glad you found us! 😊

Rated 5 out of 5 stars

A wonderful product that actually…

A wonderful product that actually works, a service easy to use, delivery quick and efficient.

5 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thanks for your kind words - glad you're loving the performance ✨

Rated 1 out of 5 stars

Definitely not a company I want to deal…

Definitely not a company I want to deal with. Even after cancelling my subscription this company still went ahead and processed another purchase! Very disappointed and I do not recommend. Extremely sneaky and not trustworthy from my experience!

11 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Hi Biba - thank so much for leaving a review! As you set up multiple subscriptions and only cancelled one this is why another purchase was made. We'll be happy to assist you further on this. Feel free to reach out to the team and they'll be on hand to assist ✨

Rated 5 out of 5 stars

Really recommend this product

Really recommend this product. Other natural deodorants have left stains on my clothes, or I haven’t liked the smell. Akt works better for me than any others I’ve tried. Love it!

9 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thank you for the feedback!

Rated 5 out of 5 stars

Highly recommended

Really easy to set up a subscription and update it if you want a different product so you don't always have to have the same 'flavour'. It is also really easy to adjust the timings of the delivery so that it meets your needs exactly. Also, the deodorant itself is brilliant!

4 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thank you so much for the lovely review!

We’re delighted to hear both the subscription experience and The Deodorant Balm itself are performing beautifully for you. We designed the subscription to be as flexible as possible backstage — because scent moods change, and life does too.

Rated 5 out of 5 stars

Very pleased with products

Very pleased with products. Applies easily and little if any marks to clothing. Perspiration is minimal.

7 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Thank you so much for the lovely feedback.

“Minimal perspiration” and “little if any marks to clothing” is exactly the kind of performance we designed The Deodorant Balm for!

We’re so glad it’s working beautifully for you, and really appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Thank you for responding and answering…

Thank you for responding and answering the questions that we had. Explaining the dust is also a question that we had as we are avoiding deodorants with aluminum in it. We now understand about what's taking place when the oil is separated.

30 April 2026
Unprompted review
AKT London logo

Reply from AKT London

Thank you so much for your thoughtful questions. We completely understand being mindful about ingredients, so we’re really glad we could help clarify things around the natural oil separation and reassure you that our formulas are aluminium salts-free!

Rated 5 out of 5 stars

Arrived 2 days after I ordered

Arrived 2 days after I ordered. Was small enough to go through the letterbox, so no waiting in. Received emails from Royal Mail to say when it was arriving. Great product, great service.

30 April 2026
Unprompted review
AKT London logo

Reply from AKT London

Thank you for the feedback!

Rated 1 out of 5 stars

AI customer support keeps asking the…

AI customer support keeps asking the same questions and you keep providing the same details: order number, email and delivery postcode.
Still no idea when to expect delivery for a birthday gift. This is 2026 inform customers when they expect delivery.

6 May 2026
Unprompted review
AKT London logo

Reply from AKT London

Hi Craig, I am very sorry about the back and forward with your order query. I have taken a look and can see that your query has been dealt with and the order should be with you soon!

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