Akliz Reviews 

421
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally helpful, taking the time to guide users through technical issues and resolving them quickly and effectively. People also appreciate the straightforward server setup and the user-friendly interface that makes game management simple and accessible for beginners. Consumers consistently praise the fast response times, reliable servers, and prompt assistance available at all hours to keep online gaming running smoothly. After years of online gaming and multiple hosting providers, many people consider this company the absolute best option for dependable server hosting.

What people talk about most

Customer service

Consumers find customer service to be exceptionally positive, praising the team for being super helpful and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that support members are always super helpful... See more

Service

Customers report extremely positive experiences with the server hosting service over multiple years.... See more

Response time

Users describe positive interactions with response time, highlighting that support agents are available at... See more

User experience

Clients share positive opinions on user experience, highlighting it as the best service they have ever used.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had this service for a few years now and have always had a good experience with it. Its not too pricey and they have a ton of games available. Also modding friendly, any issues I've had are easil... See more

Rated 5 out of 5 stars

I was struggling to set up a new server from scratch and was getting very lost in the process. So I reached out to the support team for some assistance and Ben was so helpful! They saw where I was hav... See more

Rated 5 out of 5 stars

Every time I've needed assistance, the support team quickly and effectively troubleshoots my issue and resolves it for me in a very short amount of time, keeping me updated along the way. They have al... See more

Rated 5 out of 5 stars

I don't have too much to say since my needs were simple. Minecraft modpack for three people over a number of months. That said I came from a different service provider who let me down many times. My e... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

Play Minecraft with your friends at Akliz! Discover and play regular Minecraft as well as modded Minecraft. Instantly install mods such as CraftBukkit, Technic Platform modpacks, Feed the Beast modpacks, and many more with our custom panel software de...


Contact info

5.0

Excellent

TrustScore 5 out of 5

421 reviews

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5.0

All reviews

(421)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and Easy Troubleshooting

After spending literal hours trying to solve the issue on my own, I finally got in contact with the support team. They were able to address the issue and get us up and running within a few minutes. Support team is not only very helpful, but nice, well spoken, and easy to deal with. Overall, I'm very happy with the customer service experience I had today. I highly recommend choosing Akliz as your next server hosting company!

7 June 2024
Unprompted review
Rated 5 out of 5 stars

An amazing server experience

Akliz was my first server hosting people for minecraft. They have done a fantastic job on their website and console screens to make everything easy to read and understand. Even though I myself have never used their support tab, I know they respond quite quickly from some others that have hosted from them before. I enjoyed every single minute of it and made some great memories on my minecraft servers that I only hosted for a friend and myself. I will return to akliz, all in due time, but for now I had to shut the servers off, and keep it as a saved bookmark in my browser. Thank you again Akliz! You are always going to be one of my favorite server hosting platforms! The date of experience is a lie, I have used Akliz for roughly 6 months or longer I believe?

25 April 2024
Unprompted review
Rated 5 out of 5 stars

The support staff is the best I've ever seen

I was having some major troubles with the rust server I was hosting, the support member Houston stayed on the chat for 2 hours helping me out. not only was he super helpful he joked around with me when all we were waiting for was the server to start up. absolute amazing support staff and i could not be happier with the money spent.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Great Prices and Better Staff!

Super Inexpensive and one of the most reliant out there! it might look a little more complicated than some others but its super easy once you understand some things! Real time responses from real people are better here than anywhere else even if you do need help, super friendly here! my moms been using Akliz for years and I think I'll do the same!

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Awesome service and support! Chef's Kiss

Awesome service and support! I honestly can't say how much they've helped me, and the reply times are so quick! 2 Minutes or less for most replies! Calum is one of the staff who is the quickest to respond, always helps me out with any minecraft-based question!
Thanks Akliz support team!

17 March 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I don't write reviews much but all I can say is that Akliz has great servers and a great customer service team. They've helped me so much throughout the years I've been with them. They respond to you quickly whenever you need help with something and work with you until the end. 5/5 stars

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Astounding Work, Fantastic Support

I had an issue with one of my servers that Calum, my Akliz support for several hours throughout the day, hadnt seen before. Several seemingly disconnected issues occurred all at once, and Calum was easily able to find a working solution, and helped massively with the file transfers required. Calum was super easy to communicate with, and went above and beyond my expectations for any form of support.

Im no stranger to going to Akliz support for even the smallest issue, but this by far was the best experience ive had. While backups and rollbacks were taking place, we discussed issues related, and how to make it potentially easier should this one-off occurrence happen again.

Despite not knowing my playerbase in the slightest, its very apparent that Akliz cares about the players, and are more than willing to help server owners fix whatever issue may arise. Just one of the many reasons im more than happy to continue hosting with them. 10/10 experience today!

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Last server hosting site you'll ever need

I've been using this site for approximately a year now and I've also tried plenty of server hosting sites for Minecraft/rust servers and this one is the best. The customer service is amazing. every time I've had an issue, I've had no problem reaching out to them and them getting back to me almost instantaneously. The people that help you are very patient and quick about solving issues. I also have never had a single performance issue while running on my servers for hours upon hours at a time.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

You won't find service this good anywhere else

Akliz customer support has single-handedly helped me through many crashes and bugs due to Minecraft mods. They are extremely knowledgeable of anything related to server management and mechanics, and they always respond right away. Rather than Googling my problem for hours, I can just ask a rep for help and they almost always know the exact problem and how to mitigate it. I cannot recommend this service enough.

23 February 2024
Unprompted review

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