AJParts UK Ltd Reviews 

228
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and efficient shipping processes that securely get products to them without hassle. Consumers also appreciate the knowledgeable and helpful staff who provide great advice on finding the right replacement components. Some reviewers were not happy with occasional problems such as receiving faulty items or experiencing unexpected delivery delays. A few people noted that replacements occasionally arrived with minor defects or lacked necessary mounting parts during installation. Buyers mentioned that resolving these specific situations required extra effort when dealing with returns and customer support.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items that function... See more

Service

Users describe positive interactions with service, highlighting fast dispatch times and helpful staff who go... See more

Delivery service

Clients share satisfaction and positive opinions on delivery service, frequently highlighting very quick and... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast dispatch and... See more

Quality

People report positive experiences with quality, highlighting that items arrive in perfect condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely immense company. Needed a replacement laptop screen pretty urgently and AJ Parts duly obliged. Not only fast delivery but packaging that was first class and most importantly an excellent p... See more

Rated 5 out of 5 stars

I bought a laptop screen through Amazon for a very reasonable price. I then got notification from Amazon that they had damaged it beyond repair in transit. I contacted A J Parts who swiftly instructed... See more

Rated 5 out of 5 stars

I run a small PC repair business and have been using AJ PARTS for laptop spares for many years. Their customer service and industry knowledge is 2nd to none, and their prices are extremely competitive... See more

Rated 5 out of 5 stars

I've purchased a few laptop parts over the last couple of years so I thought it's time to write a review. Whenever I contact AJ Parts for advice/compatibility, they always respond very quickly. Orders... See more


Company details

  1. Computer Service
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Electronic Spare Parts and Components Store

Information provided by various external sources

We Are AJ Parts UK Ltd, One of Europe’s Most Reputed and Renowned IT Solutions’ Provider & Dell Registered Partner for over 10 Years. We Are Excited to Bring You Our Professional Competence & Experience, Built over a Decade in the United Kingdom with Millions of Pleased Customers All Across Europe. With Your Support, We Now Intend to Become the Pre-Eminent IT Solutions Provider Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(228)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oustanding, in every way

We’ve been using this supplier for over 10 years and they’ve been consistently excellent. Always helpful and responsive over email, with good communication and reliable service. The website is clear, easy to navigate, and makes ordering simple. Everything arrives well packaged and as described.

Other suppliers could learn a thing or two from how they do business — efficient, consistent, and no fuss. Highly recommended.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Thumbs up to Wormi

I Have been using AJ Parts for the last few years. and dealing with Wormi in particual, the service has been excellent. Wormi is very good, and helpful. we developed a great business relationship. i Would highly recommend this company.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

We’ve relied on AJ Parts UK Ltd for…

We’ve relied on AJ Parts UK Ltd for laptop components for many years and they're consistently excellent. Their parts are always high quality, shipments arrive fast and well-packed, and customer support is knowledgeable and responsive.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been working with Wormi at AJ…

I’ve been working with Wormi at AJ Parts for several years now. He consistently provides quick quotes for the parts we need, and his pricing is always very competitive. Orders are delivered the next day and are always securely and neatly packaged.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service, especially Imran

As a company we've been using AJ parts for years. They are always so helpful and quick at turning products around for us, especially when its last minute from our side. I cannot fault them with their competitive pricing, products and customer service, particularly Imran who looks after us and has an answer to every question of mine. Thanks for everything!

13 June 2025
Rated 5 out of 5 stars

Consistently delivered excellent service

We've been using AJ Parts Ltd for over 10 years and they've consistently delivered excellent service. Their prices are always competitive, and their stock levels are impressive – they almost always have what we need. Delivery is fast and reliable, which is crucial for our business. A special thanks to Imran, who looks after our account – he's always helpful, responsive, and great to deal with. Highly recommended

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Waste of Money – Not a Real Screen Protector

Very disappointed with the service and product quality. I ordered a screen protector, but what I received was a thin peel-off plastic film that offers no real protection. When I raised concerns and clarified this before installation, the seller still insisted on returning only the peel-off film — which is like asking someone to return the plastic wrap on a new phone for a refund. Completely unreasonable.

The so-called "magnetic strip" in the listing turned out to be just a cheap sticker, and the overall product quality was poor. Communication was unhelpful, and my feedback was met with dismissiveness rather than support. I had to place another order elsewhere to get a proper screen protector.

Not recommended.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Ordered the wrong part

Ordered the wrong part. Doh!
AJ Parts could not have been more helpful.
They have fefunded the part and supplied (fingers crossed!) the correct new part (Laptop screen).

Old one £140, new one £20 something. Refund due in up to 10 days, whatever, it was my mistake!

Brilliant. Can't see myself going anywhere eise.

Thank you folks.

(Experience date is over two or three weeks so a bit of a guess).

1 May 2025
Unprompted review
AJParts UK Ltd logo

Reply from AJParts UK Ltd

We’re so happy to hear from you :)
Thank you for reaching out and providing us with valuable feedback.

Rated 5 out of 5 stars

Great experience

I had a great experience purchasing a laptop display from this company. The display arrived exactly as described on their website, and the quality is fantastic. What really stood out was the excellent communication from the seller throughout the process. They were responsive and helpful. I wouldn't hesitate to buy from them again!

1 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look