Sterling Silver Service… above and beyond
I bought a sterling silver Ajoto pen as a treat to myself in lockdown… it is a phenomenal instrument, beautifully designed and perfectly weighted in the hand. It’s not my first AJOTO pen… they are all great: masterfully and ergonomically designed; objects that are both functional and beautiful. But that’s not what this review is about. You see, I dropped my silver AJOTO… a moment of carelessness. Onto concrete. Damaged the tip, so the mechanism didn’t work any more. I had that sinking feeling in my gut that you get when you know you’ve done something wrong… I’d broken a treasured, much loved, well used friend. So I emailed AJOTO and asked if there was anything they could do. Don’t worry about it! said Chris. Send it to us, we’ll sort it out for you. And they did… not only did they fix the nib, so it’s as good as new… they’ve used some sort of sorcery and witchcraft to polish the entire pen and give it a huge glow-up… it arrived back almost better than brand new. And they didn’t charge me for it… just for postage! I am literally gobsmacked. I love my AJOTO sterling silver pen… the weight of it in my hand… the casual exuberance of having a solid silver pen… the joyous experience of writing with it. But i love these guys more: I thought I’d lost - or at least maimed - am old friend through carelessness and clumsiness, but Chris and the team, with effortlessness ease and generosity, saved me. If there is any justice in this world, these guys should thrive. I cannot recommend AJOTO more highly.