AJMovers Reviews 

254
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, past reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the incredibly professional and efficient team for handling home relocations smoothly from start to finish. Consumers also highlight the highly reliable delivery service, noting that their furniture and carefully packed belongings always arrive safely on time and in pristine condition without any damage or delay. However, some people specifically mentioned unexpected extra costs and expressed very strong dissatisfaction with the overall service quality. A few reviewers additionally noted serious issues regarding professional conduct, communication breakdowns, and hidden pricing transparency during their complex international moving experiences.

What people talk about most

Service

Clients share positive opinions on service, frequently describing the teams as professional, punctual, and... See more

Staff

Consumers find staff to be positive, highlighting that the teams are extremely professional, punctual, and... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers found the cost great value and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AJMovers were absolutely brilliant. We had been seriously let down by a bunch of cowboys and needed 6 moving boxes and two bikes transported from UK to southern France at very short notice. Andy was b... See more

Rated 5 out of 5 stars

AJ Movers made our move from Switzerland to the UK easy. They packed everything carefully, handled customs well, and arrived on time with no damage.​ The team was friendly, fast, and professional... See more

Rated 5 out of 5 stars

AJ Movers moved us from London to Copenhagen. They were extremely professional, helped us with packing delicate items and were very communicative. They arrived at our house on time and at our new pl... See more

Rated 5 out of 5 stars

The move from Nice was extremely smooth thanks to the excellent team who packed shipped and delivered our furniture in the most professional way . Highly recommended


Company details

  1. Moving and Storage Service

Written by the company

Professional house and piano movers !Completed 25000+ moves in 15 years! We done 1000s of moves to Swiss.Germany,Austria,Spain.France,Italy,Ireland. Piano movers,House relocations, Furniture movers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

254 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

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4.3

All reviews

(254)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Made my move from Germany to UK…

Made my move from Germany to UK incredibly easy. Picked up from a storage facility in Germany and delivered to the UK the next day. Couldn't have asked for more, all at a price much cheaper than the big removals companies.

Van was expertly packed, goods in A* condition and the driver did everything possible to get the items in the rooms they needed to be in. Very hard workers, polite and efficient.

Thanks to Andy and Aurelijus.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

House move France to UK

No problems with house move from France to UK.Andy kept in touch at all times ,drivers very kind and courteous, would definitely recommend😀

25 October 2023
Unprompted review
Rated 5 out of 5 stars

I was very pleasantly surprised with…

I was very pleasantly surprised with this company. It's the first time I have used them to deliver large items of furniture from England to France, and I must admit it all seemed too easy to be true. My booking and confirmation were done very quickly with the help of Tom from the Anyvan website. Afterwards, all logistics and the final payment process were done directly by EasyMoves themselves. Andy from EasyMoves explained to me they would contact me around 1 to 2 days before to confirm the exact pickup date (I asked for a weekend slot - Saturday or Sunday), and then on the day of pickup, the driver would contact me 2 hours beforehand. I have had no previous experience with a delivery company and I was a little bit worried due to how straightforward it was, so needed some reassurance. I contacted them, via telephone and the Anyvan website, to ask for some final information. Andy got back to me very quickly via Anyvan's message, which helped calm my nerves. But I also asked to speak to him directly on the phone as it was easier for me. The following day I managed to get in contact with Andy who was very professional and explained to me they 'like to keep things simple' to avoid any confusion (I am not used to this being in France!!!) On the pickup day, the drivers turned up before the original time because the roads were clear (fantastic!) and they communicated well with me in advance. The delivery process was very quick too and they turned up 2 days later in France. On the day of delivery, they said they would contact me 30 minutes before arrival, and they also sent me several location updates. The only small thing was there was a bump / small break to an item, but nothing that can not be fixed easily with some glue and sealant. This however does not take away from the 5-star review I will give them. Thank you once again

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Andy and his team were fast

Andy and his team were fast, friendly and nice when picking up from mine and delivering to my parents in France. My contents were taken on a Saturday in London and received Thursday in Paris. I was aware of the timing and pricing in advance. Best price I could find with no downsides. All boxes, Picture frames and my 55inch TV were in perfect condition. It all happened as scheduled and I could not be happier. I was so anxious! Thank you Q

20 October 2023
Unprompted review
Rated 4 out of 5 stars

A delicate job well executed.

AJ Movers helped me with the delicate job of recovering the personal and sentimental effects of a dear aunt who has had to repatriate to UK after half a century living in Rome. They carefully packed her possessions in accordance with detailed instructions. Removed all her goods via a tortuous route from 4th floor apartment to quite distantly parked van. Then within 2 days they returned it all to me for safekeeping. I'm very grateful and relieved that all has gone so smoothly.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Very pleasantly surprised...

I was very pleasantly surprised with this company. It's the first time I have used them to deliver large items of furniture from England to France, and I must admit it all seemed too easy to be true.
My original booking was done via a 3rd party website that provided AJmovers as a recommendation. Then afterwards all logistics and the final payment process were done directly via themselves.
They explained to me they would contact me around 1 to 2 days before to confirm the exact pickup date (I asked for a weekend delivery - Saturday or Sunday), and then on the day of pickup, they would contact me 2 hours beforehand.
I have had no previous experience with a delivery company and I was a little bit worried due to how straightforward it was, so needed some reassurance. I contacted them, via telephone and the 3rd party website, to ask for some final information. Andy got back to me very quickly via message and helped calm my nerves. I also asked to speak to him on the phone as it was easier for me and I managed to get in contact the following day very easily.
On the pickup day, the drivers even turned up before the original time quoted, but the delivery driver communicated well.
The delivery process was very quick and they turned up 2 days later in France.
On the day of delivery, they said they would contact me 30 minutes before arrival, and they also sent me several location updates.
The only small thing was there was a bump / small break to an item, but nothing that can not be fixed easily with some glue and sealant. This however does not take away from the 5-star review I will give them.
Thank you once again.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Great experience - will use again

We found Ajmovers via Shiply for a 2 bed flat move across the country and had a great experience. The movers were friendly, efficient, timely, and flexible. We will definitely be using them again for our next move.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

All went well

We received all our goods in a good state. Communication with Andy was easy. They also did not mind changing the dates at fairly short notice.
Thank you, Andy and team

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

My Mum's old piano was carefully collected from Teesside and delivered to my son in Glasgow in a matter of hours. They were considerate with regard to the time I could get to the house and all with courtesy and politeness. Thank you

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Great baby grand piano move

Super quick to move my baby grand piano from UK to a Scotland. Good communication throughout with great team who actually did the delivery.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed and straight forward

Very impressed and straight forward. We were moving some furniture from the UK to our home in France so were initially overwhelmed with new rules since BREXIT. Andy handled the lot really well and the guys were great. They picked up our goods on time and assembled them the other end. All round 10/10. I'll definitely use again and will be referring to my clients and contacts. Also, price point was spot on!

29 July 2023
Unprompted review
Rated 2 out of 5 stars

Job well done but expect last minute changes and messy communication

I would recommend for a local move with some flexibility on the dates at all times.

For us it was an international move to western EU.
On the bright side, it was quite cheap, all items arrived in excellent condition and the collection was done in the range of dates we agreed on upfront. The crew was nice and efficient on their job.

On the bad side, communication with the manager was terrible before the week of the move. It took 5 weeks to get a specific date for the move (just 1 week before D day). Before that, Andy would not answer our emails for 9 days and when we called him he would not give explanations but he hangs up on us instead.
At which point we were seriously wondering if we were getting scammed and on the edge to start looking for someone else.
Then he decided to do the collection 1 day earlier. We just received an email at 3PM telling us that the collection will be done tomorrow at 4PM.

The delivery was not well planned neither. We just had probability of it happening one day or another.
We were lucky to have parking places available as in those conditions it's not possible to reserve them in advance.

20 July 2023
Unprompted review

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