If they was zero star I could be the first one. I do not recommend this portable wifi. I bought only 1 week and today the bundles have finished while I don’t stay in my house until night. Every day it... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All the calls i make, first the phone hangs up immediately after ringing. Then i have to call the second time. I am really upset and disappointed by this. I reported the issue to customer care who p... See more
Nimenunua credo nikaweka and then naenda kununua data inasema insufficient mind you sina mkopo,,,,na call customer care wanasema ati imetumika na data and am like how? Wanasema sikuwa na data wametumi... See more
I don't know if anyone writes reveiws here but I really appreciate the Internet speed airtel has been providing lately.Airtel truly deserves to be the leading ISP in Kenya.I have been getting smooth 1... See more
Company details
Information provided by various external sources
Get in touch. Speak from the heart. Seal the deal. Like us on Facebook: https://t.co/IUx81e4dMP Phone: *100#
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
poor internet and calls but fair charges
Call centre Airtel Kenya
It is appalling that when calling the Airtel Kenya call center, the same call drops continuously, as if this was not their core business.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








