If you want to throw money away , then buy something from this shop , they wont send your products won’t respond to emails and in the slim chance they do pick up the phone , they will flat out lie and... See more
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Disgusting. AVOID. Advertise things for sale they dont have in stock...Dont tell you until you email and ask where the item is.... Then refunds take almost 4 weeks because they dont process them pro... See more
So made an order thinking it would be 3-5days before it got shipped. How ever after reading the site properly they do state it can be 2-7 days to ship so you are looking at up to 12day... See more
Very good experience with in store purchase. Stock is a bit limited in the store compared to what I could remember from years ago, but pretty much everything needed is there and staff is super friend... See more
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Long delay for damaged goods
RIF was described as having a 3 day lead time before it could be dispatched, wasn’t dispatched for two weeks and when it arrived it was visibly damaged with a bend so the barrel was pointing off to one side. I have had nothing but silence when I confronted them with this issue.
Avoid these clowns
Ordered a product that showed as in stock and selected 3-5 working days delivery. 5 working days later and they'd still not shipped my items. What they did do is update their website to show that there was now a 30 day lead time on one of the products. One month later they'd not replied to multiple emails, shipped my order or answered the phone so disputed the payment with my bank and got my money back. The product has now had a further 30 days lead time added to it on the website.
Deceptive and poor service
I ordered a Christmas present for my son 6 December that was reported as “in stock “ on the website. The order was confirmed and a response email confirmation instructed that I would receive a follow up with shipment instructions. One month later, multiple excuses and empty promises… still no Airsoft parts! Avoid this company!
I sent money to this company to order…
I sent money to this company to order an airsoft gun for my son's birthday. After confirming my payment and my information, and saying the item would be shipped, I received an email stating they would not ship the item because my billing location doesn't match my shipping location. I use both addresses which I explained, and I use a separate billing address for every single item I order online and it is only a problem this 1 company. I immediately ordered from another company who had no problem shipping an item to my address. Company is a joke.
They were fantastic....I ordered a…
They were fantastic....I ordered a Mystery Box with them and it wasnt totally what i expected, they allowed me to return for a new box, they were fantastic at handling my request and helping me. I spoke to Chris and he was non stop in helping me and I know I was probably frustrating thwn at times. Thanks guys!!
Superior customer service
They had some of hazzle with me because I had some special requests and they fullfilled them with no problem.. The tone on the email was always kind and clear... And they ship overseas... Thank you for your great service 😀
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