Airports Shuttles Taxis  Reviews 

We had a bad experience with this company and cannot recommend it. The driver was nice and on time, and even waited for our delayed flight. But they did not bring a child seat for our 1.5-year-old son as requested. Since it was very late at night we had no other option but to use the service without the seat. When we complained to the company the next day all we received was a flippant response. I could have tolerated the lack of child seat with a proper apology from the company, but the egregious customer service on top of this mistake means that I am not booking the service again.

An update after the reply just to clarify some points: We did not arrive at 4 am, we arrived at 2 am after our flight was delayed, which was not our fault. We told the company about the delay as soon as we found out. They could've told us then that they could not fulfill the requirements of our request. Instead they said that it was no problem. We were thankful for the flexibility. I wrote privately to express our dissatisfaction with the lack of a child seat and only received a very unfriendly response. This response is the main reason why I wrote the review here. Mistakes happen, that is understandable, but if you cannot own them and apologize, and instead treat your customers poorly, you cross a line. And to mischaractrize what happened in the reply to my review to make me look bad is even more evidence of the poor people skills of this company. I can back up all of my claims with emails and messages.

Used them for the first time from Brussels airport to Antwerp, even if 45min late, they were waiting, nice car and very good driver. Prices to Antwerp very good

Excellent service with up-to-date information

The driver was very professional! We had a really good experience!

Your service was lit means super. Got at the airport on time and the driver was respectful. I will be glad to recommend it to anyone.

Michael is funny, reliable, friendly and very precise. Fully recommended

A quality of service very professional, Just in time, ... in one word 'Perfect'

Service perfect, driver was on time even few minutes before !

Good prices.
Very friendly staff and excellent punctuality.
Complete information received by email and text message.

Perfect online service, fast, easy and good answers.

Wonderful service and fear price too
Recommended

Excellent service! Easy payment and a good team of people supporting you if you any question or issue, They are willing to help you. I received a message with all the information about the driver ( mobile phone and picture). When he was on his way, I received another message and also when he arrived. He was a super nice guy and a great driver. I really recommend this service!

Very good service, I highly recommended