AHA SELECTED Reviews 

600
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 175 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding them to be well-made, comfortable, and stylish, often receiving compliments. Reviewers also frequently praise the customer service for being responsive, helpful, and efficient in resolving issues like incorrect orders or sizing adjustments. Additionally, many people note that delivery is fast and tracking information is clear and up-to-date. However, some customers also noted significant inconsistencies with product sizing, where items of the same stated size can vary greatly or be much larger or smaller than expected. There are also complaints about poor customer service, with some experiencing unhelpful responses, lack of communication, or issues with returns. A few other people also felt that shipping times were excessively long, with some orders never arriving or lacking proper tracking updates. Furthermore, some reviewers reported issues with product quality, such as defective items, materials that shrink or don't wick sweat, or poor stitching that doesn't hold up after washing.

What people talk about most

Product

Consumers find product quality and sizing to be ambiguous, with many reporting issues with items not fitting... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing dissatisfaction due to... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction with the clothing... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many expressing dissatisfaction over long... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Amber works very hard at running an amazing thriving business. She works hard at taking care of her clients, wouldn’t recommend any other place but A+. Variety of therapist that can fit into whatever... See more

Rated 4 out of 5 stars

The sizing fit as described in the information. The product is of good material so I was happy with that as often times ordering online is difficult when you cannot inspect clothes in person. Deliver... See more

Rated 4 out of 5 stars

One pair of pants were defective but after contacting AHA they offered to refund my money or send me another pair. So I was very satisfied with their customer service

Rated 4 out of 5 stars

There were several updates to processing and shipping. Both orders were correct in size ordered per reviews. Tracking was simple and always up to date.


Company details

  1. Clothing Store
  2. Health and Beauty Shop

Written by the company

We go extra miles to create thoughtful every day basics to make you live with ease. We are picky about materials and design to fulfill your hidden needs with neat and insightful products.


Contact info

3.3

Average

TrustScore 3.5 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 48% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(600)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraud company

Item never arrived. Customer service appears to be Chinese bots that do not provide refund. Essentially stole $56 from me.

12 January 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi Matt,

We’re really sorry to hear about your experience — we completely understand how concerning it is when an order hasn’t arrived.

Please contact us at services@ahaselected.com, and we will investigate your case right away and provide a proper solution, including a replacement or refund if necessary.

Thank you for bringing this to our attention — we’re here to help make this right.

Rated 2 out of 5 stars

Slow ship

Slow ship. Product smaller than normal sizes. I ordered a pair of shorts. After, washing still has permanent creases. Would not order again.

20 December 2025
Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE! First-time customer here. I decided to place an order for Christmas and because their website's promise of "35 Day Free Returns, No Questions Asked, Hassle Free Shopping" gave me confidence to place an order. However, the pants and shirt didn't fit my son so I contacted customer service to request a return shipping label.
Instead of providing the label, they asked why I was returning the items. I thought what about your "No Questions Asked" policy?! But okay, I explained my reason and requested the label again. They responded by offering a $65 credit toward new products—despite the three items I wanted to return totaling $145. I declined and repeated my request for a return label. Silence.
After sending a fourth request with no response, I filed a dispute through PayPal. Suddenly, they sent an email offering a full refund without requiring me to return the items. When I agreed, they claimed they couldn't process the refund because of the active PayPal dispute and asked me to close it.
This is a common scam tactic. Once you close a PayPal dispute, you cannot reopen it—leaving you completely unprotected if they decide not to issue the refund. The case closes, they keep your money, and it appears you're a satisfied customer. WILL NOT BUY FROM THEM AGAIN!

3 January 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi Tammy,

We’re truly sorry for your experience and completely understand your frustration, especially given your expectations around our return policy.

First, we sincerely apologize for the confusion and delay in communication. This is not the level of service we aim to provide, and we are actively reviewing our processes to ensure better clarity and responsiveness.

We’re committed to resolving this properly and fairly. We kindly encourage you to continue the resolution through the PayPal case or contact us at services@ahaselected.com, and we will make sure your refund is completed securely.

We truly value your feedback and are using it to improve both our return experience and communication moving forward.

Rated 1 out of 5 stars

Customer service and shipping is…

Customer service and shipping is horrible! Girlfriend ordered two shirts for Christmas, and never received them. Complete scam!! Customer service gives her the runaround, not helpful at all. Be prepared to lose your money with them.

2 January 2026
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi David,

We’re really sorry to hear about your experience — we completely understand how frustrating it is when an order doesn’t arrive as expected.

We want to assure you that we are a legitimate business, and this is not the experience we want for any of our customers. In some cases, shipping delays or delivery issues can occur, but we will always work to resolve them properly.

Please contact us at services@ahaselected.com, and we will urgently investigate your order and provide a solution, including a replacement or refund if necessary.

Thank you for bringing this to our attention — we’ll make sure this is handled.

Rated 1 out of 5 stars

You could improve by hiring a delivery…

You could improve by hiring a delivery service that would drop off packages securely off the street into a secure building and to the correct building address on label. Could also call customer as the phone number is on the label.

20 December 2025
AHA SELECTED logo

Reply from AHA SELECTED

Hi Terry,

Thank you for your feedback — we truly appreciate you taking the time to share this.

We’re sorry to hear about the delivery experience. While shipping is handled by third-party carriers, we agree that secure and accurate delivery is extremely important, and we’re actively working with our logistics partners to improve this.

Your suggestion regarding contact before delivery is also very helpful, and we’ll take it into consideration as we continue to enhance our service.

If you’re still experiencing any issues with your order, please feel free to contact us at services@ahaselected.com, and we’ll be happy to assist you.

Thank you again for helping us improve.

Rated 3 out of 5 stars

Just Wait

Thick, nice fabric pants. Good fit, true to size. But just wait. A couple of washings (nothing harsh, no bleach) in a regular washing machine and color spots show up. A few at first, then they multiply.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

I placed my order and they said i would…

I placed my order and they said i would have my order 12-13-25 i haven't received my order yet. The order still says in transit but when i track it there is no movement. You can't talk to a customer service everything is email. They don't respond to emails please don't order from them

13 December 2025
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Hi Terrance,

We’re really sorry to hear about your experience — we completely understand how frustrating it is when your order hasn’t arrived and tracking hasn’t updated.

In some cases, tracking updates may be delayed due to carrier processing, especially during transit between facilities. However, we agree that the lack of response is not acceptable, and we sincerely apologize for that.

Please contact us at services@ahaselected.com, and we will prioritize your case, investigate the shipment, and provide a proper solution — including a replacement or refund if needed.

Thank you for your patience — we’ll make sure this is taken care of.

Rated 1 out of 5 stars

I purchased 2 pairs of pant from…

I purchased 2 pairs of pant from AhaSelected and the sizing guide was waaay out. The size I received said it was a 33 inch but when they arrived they were more like a 35-36 inch and ridiculously too big. The returns policy was just a pain in the backside, it was not easy and they are unwilling to pay for returns making the customer foot the bill (buyer beware).

As for the quality of the pants? Well, they were excellent, can't fault the workmanship, though I have to say the blue pair of chinos was completely off and resembled nothing like it was online.

All in all, I'll take a pass next time when it comes to these guys. Its just not worth the hassle.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Terribly difficult to return. They run you around until the "return window" closes.

I ordered 2 pair of the joggers. A black and khaki pair. To start, the material is rough and stiff. Its scratchy on the skin. Next up, the black pair was not black, had that green tint to them and they looked used. Seemed like they had been washed before being returned by another customer. NOW, after submitting a return request for the black pair, I noticed the khaki pair had a malfunctioning zipper. The process of returning the khaki pair was delayed because the order number was linked to the black pair only (which I already submitted a return for). So, after the run around with their "customer service" in order to return both pairs together, the return window has closed. This is a joke, I now have 2 pairs of pants I have no use for. Material is uncomfortable and customer service did me dirty. I won't purchase from this seller again.

17 October 2025

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