Afro International logo
Visit website

Afro International Reviews 8,857

•
TrustScore 4.5 out of 5

4.7

Money Transfer Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease and speed of transactions, and the reliability of payments. Many appreciate the professional and helpful staff, noting their efficiency in handling inquiries and resolving issues promptly. The user experience is frequently described as seamless and straightforward, making money transfers convenient and stress-free. However, some customers expressed dissatisfaction with certain aspects of the service. A few people reported issues with delays in payments or reaching monthly transfer limits. Additionally, some reviewers found the requests for extensive personal documentation, such as bank statements and payslips, to be intrusive and excessive, leading to feelings of disrespect and a lack of clarity regarding compliance checks.

What people talk about most

Service

Clients share positive opinions on service. Many reviewers praise the fast, reliable, and efficient service,... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of transactions. Many... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness, respect, and... See more

User experience

Consumers generally find the user experience to be positive, highlighting its ease of use, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being very helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Afro Iternational is one of the most trusted and fast money transfer company. They are so professional. One day, I mistakently transferred money from my mobile unintentionally and as soon as I got t... See more

Rated 5 out of 5 stars

It’s has been absolutely amazing using Afro International. Very reliable, secure and trustworthy. A very big thanks to all Afro International staff especially my hard working Mr. Turay who is always... See more

Rated 5 out of 5 stars

This company is of great help to me and my family. It pleases us well in our transactions especially when at emergency cases like medicals. We are really grateful for the good customer services receiv... See more

Company details

  1. Money Transfer Service

Written by the company

Sending money Online has never been Easier! Afro International is one of the leading companies that specialize in remittances to Sierra Leone. We are also expanding our payment network to cover many more countries very shortly. With over 20 years of experience, we pride ourselves with our strong reputation and commitment to providing great customer service. In the UK we are registered with HM Customs and Excise under MLR No. 12147151 We are registered with Financial Conduct Authority (FCA/FSA) Registration No. 567426 as an Authorized Payment Institution (API). In the United States we are licensed in 4 states, Maryland, Virginia, Washington DC and Georgia. Our payout affiliates are present in each major town/village in Sierra Leone (such as Bo, Kono, Kenema, Makeni, Moyamba, Kabala and the capital, Freetown) and has over 260+ payout locations countrywide. Please check the 'Our Agents' page for a complete list. Please do not hesitate to contact us. We are always happy to help.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I love the systems of the company

I love the systems of the company. The system of the company help us to do what ever transection we want. The process of the app is easier, fast, and have options of transection. Afro app makes the world 🌎 is in our hands.

9 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look