DFDS Dunkirk Dover

DFDS Dunkirk Dover Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by AFerry.com

www.aferry.com

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65K Reviews

4.4

The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.


Here’s what people highlighted

Quality

4.5

344 ratings

Staff

4.7

343 ratings

Value for money

4.3

351 ratings

Product details

All reviews


Rated 5 out of 5 stars

I'm very happy, as always. A duty free shop is equipped very well, I can buy good product in even better price. The price is quite high, gut still cheapest option to travel to the other side. I would extend the option to have a dog on board, but it is still ok without her/him there.

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

In the women’s toilet deck 7 only one of several cabins were open. In the toilet for women and men there was no liquid soap in the container.

Staff: 4
Value for money: 4
Quality: 4
Rated 3 out of 5 stars

Engine mailfunction, massive late!

Quality: 4
Staff: 5
Value for money: 1
Rated 5 out of 5 stars

Nice staff confy travel

Quality: 4
Staff: 5
Value for money: 4
Rated 4 out of 5 stars

Brilliant service thanks

Quality: 4
Staff: 5
Value for money: 4
Rated 1 out of 5 stars

Booked a return and paid extra for peace of mind, couldn’t travel back due to some personal reasons and contacted Aferry, but they were not helpful at all and never going to back again, lost my money.

Quality: 1
Value for money: 1
Rated 5 out of 5 stars

A satisfying experience after using the service 5 times.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Nvt l fell a sleep

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Not much to say - DFDS does what it says on the tin. On board prices could be lower, but I don't think they are as bad as other "captive market" pricing. Overall, a very stress-free return trip. I particularly like the flexibility to travel with the previous or next crossing included in the price.

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

Easy to use, on time, and enjoyable experience.

Quality: 5
Staff: 5
Value for money: 3
Rated 5 out of 5 stars

Normal and cool 🙂

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

We were very impressed friendly staff good food good duty free shop Prompt comfortable trip Thank you

Quality: 3
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

The best Europe to UK ferry

Quality: 5
Staff: 5
Value for money: 5
Rated 3 out of 5 stars

When I booked the trip through aferry there was a box saying 'Flexi'. Clicking on the box I received the message that I can sail one ship later or earlier. It is not quite clear if this is valid if the time difference is more than 4 hours. For example if I book for the 4AM ship, which is the first one in the morning, may I take the 10PM ship which is the last one before that. Previously I had to sleep in the port because of this. This time I could board. It would be useful to make this situation clear.

Staff: 5
Value for money: 3
Rated 5 out of 5 stars

Great service

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Great service as usual

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

There it’s nothing more to say! Just Thenk You DFDS

Quality: 5
Staff: 5
Value for money: 5
Rated 3 out of 5 stars

Priority boarding is ineffective and misleading. At check-in there is no separate queue for priority boarding holders, meaning everyone is held in the same queues. As a result, by the time passengers reach the ship, priority boarding becomes meaningless because the vessel is already filling with everyone at the same time. Any benefit that priority boarding is supposed to provide is therefore lost before boarding even begins. The lounge access was disappointing. While it is not marketed as a quiet or private lounge, the space was effectively being used as a nursery, with 5–6 small children running around, shouting, and playing in main walking areas. This made the lounge unsuitable for sitting calmly or working. We booked the lounge specifically to discuss business matters, which proved impossible as children were repeatedly running into us and banging our arms while we were reviewing figures on a laptop. On a positive note, the food, while not outstanding, was good; the staff were friendly and helpful; the toilets were clean; and the lounge itself is a well-designed, pleasant space. With better management of boarding procedures and clearer zoning onboard, the overall experience could be significantly improved.

Quality: 4
Staff: 5
Value for money: 2