Incredible Service, easy to apply and thanks to these fine folks , my Christmas and Birthday Gifts are Done with money to spare to catch up bills and still have some in reserve! Excellent Customer Ser... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
It may be an expensive form of credit but if used as intended for short term needs it's not very expensive at all, in fact it's significantly cheaper than any payday loan service I've ever used. If yo... See more
I had /tried for 3 days to get a loan and constantly had messages that something was wrong with my password wich I changed at least 10 times or their was some other problem. I went on line with Advan... See more
I've had to call for help several times because this is all new to me. Everytime I've called the Customer Service has been outstanding. Everyone has been so nice and happy to help me. I will define... See more
Company details
About Advance Financial
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
100 Oceanside Drive, 37204, Nashville, United States
- 615-341-5900
- reviews@af247.com
- www.af247.com
4.3
Excellent
14K reviews
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We pretty much got hit with this shit…
We pretty much got hit with this shit and jon kho es needs to same Conny watch
1 September 2025
Unprompted review
The experience was horrible and the…
The experience was horrible and the agents are rude and misleading.
15 April 2026
CSR MAKE A DIFFERENCE
I don’t call into customer service often but when I do I expect to be assisted at an exemplary level. With that, yesterday I spoke to Shanda (Tennessee) and she was very patient, helpful and professional. You need to clone her…she was helpful and resolved my concerns.
15 April 2026
Unprompted review
Well the second person I talked too was very helpful and patient with me.
Well the second person I talked
15 April 2026
These guys really helped me out
These guys really helped me out. It was fast. I was there all of twenty minutes. Definitely recommend if you need quick cash. Went off my income not my credit.
13 April 2026
The process was super easy to follow…
The process was super easy to follow and you receive your money if not the same day , you will get it the next day !
14 April 2026
Loan application
They were a big help to get me logged in. I was a little disappointed in the amount I qualified for. But it's ok. Hopefully they will raise it as I pay them
13 April 2026
Nikita was very helpful and walked me…
Nikita was very helpful and walked me through everything step by step thank you all so much !
13 April 2026
I couldn't use my debit card because it…
I couldn't use my debit card because it was not associated with my bank it was from a different bank
11 April 2026
Great experience had a answer for me…
Great experience had a answer for me very quickly
13 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Please do not borrow from them unless…
Please do not borrow from them unless you’ll have the full amount to pay back right away. You will get stuck making ungodly amounts back and it doesn’t barely touch the amount you borrowed.
13 April 2026
Unprompted review
Reply from Advance Financial
Hi Kyle. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Nice to get the money but shit the fees…
Nice to get the money but shit the fees the the payment sucks I finally paid them off after 800 something a month $25/$30 was going towards payment rest was fees and interest PEOPLE DONT DO IT YOULL BE IN DEBT FOREVER AND STRESSED
11 April 2026
Unprompted review
Reply from Advance Financial
Hi Jeff. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
It's great already was helpful
11 April 2026
They are terrible do not go with the…
They are terrible do not go with the company they take money out of your account without your authorization. Even after being told to they still do it. TERRIBLE I DON’T RECOMMEND ANYONE TO GET ANYTHING FOR THEM.
11 April 2026
Unprompted review
Reply from Advance Financial
Hi Sajada. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Disappointed
Thought I was getting a loan as I went through the process I was waiting for each next step to tell me what my payments was and then all of a sudden it was complete and I find out it's a line of credit. Im 50 years old and have been doing loans for years and this was not transparent and I feel tricked. I appreciate the 1200 line of credit but doubt I will use it because the interest rate and how it works sounds like something Donald Trump would come up with. Have a great day.
11 April 2026
Reply from Advance Financial
Hi Michael. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
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